COOK13 

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See what reviewers are saying

Rated 5 out of 5 stars

I have ordered cookies 3 times now, and even though there were a couple of hiccups that activated my traumas from past attempts to order from other sellers, Cookie did a great job calming me down. I w... See more

Rated 4 out of 5 stars

I like the vibe of the content; insightful, real knowledge and covers so much of what we all think and wonder about. You can believe that you're not getting fed lies and fake recipes that can harm... See more

Rated 5 out of 5 stars

COOK13 has taken the time to put together a great website, and in doing so, has provided a cool space online for like-minded individuals to gather. More and more things are being added to the webs... See more

Rated 5 out of 5 stars

You’re not gonna find higher quality Cookies anywhere else. Always tasty and buttery to last crumbs. Packaging and shipping are always consistent and on point. Although the mail service drops the bal... See more

Company details

  1. Bakery

Written by the company

Cookies made with love! 🍪


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm correcting a mistake under "Whiskey" from a review I made months back

I wanted to change my 1-Star review further down in the comments under "Whiskey" to a 5-star review b/c of Cook13's professionalism. He came good for the first order of cookies I received being subpar, however, that was not his fault. I'm North of the border, and it's the guys on my side that are mess'n things up b/c we lack proper recipe ingredients to make the fantastic cookies that I'm sure Cook13 has at his bakery.
Hopefully, I'll be able to skip the middle bakery in the near future doing business with Cook13 if it's not too overly difficult, and order straight from his bakery instead.
Anyhow, I tried logging back into my account under "Whiskey" but for some reason couldn't get back in, so I've made a similar account in order to change my review, and apologize for the misunderstanding.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

You will not and can not be disappointed with this bakery!

I have gotten 3 touch downs so far from cook13! THESE PRODUCTS ARE BY FAR OF THE HIGHEST QUALITY IN THE NATION! I will be a returning customer for a very long time! The ratio of price to quality is more than reasonable! CHEAP IF YOU ASK ME! I TRULY BELIEVE THERE IS NO BETTER PRODUCT OUT THERE. customer service is of the highest service! Hats off and bow to this master! (This is legit 100% legit)

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Return Customer

I’ve made multiple purchases with the bakery and all have been hassle free.
The products are always exceptional
and customer service is great.

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Can't say I had the same experience as the others on here....

@Robert Mohr - I wish I would've had ur experience bro. The product that came to me was nothin like what u say u got that's for sure. I didn't get no bakers dozen with my package either. Sucks to be me I guess.
Perhaps it's b/c I ordered from North of the border, not sure, but that was the point of me ordering from Cook13 was to get some actual good shit again.. I'm dying for the "real deal" again b/c it can't be found anywhere where I am. They ain't making it with the right shit.
The stuff that came to me was straight up bunk. I was very disappointed. It looked the real deal. It was bitter af, and had no legs to it whatsoever.
I tried telling Cook13 this, and got ghosted. I wasn't even asking for my money back. I was just doing the dude a favor by letting em know that his bro sent me bunked out shit. He didn't say much other than to send em a pic of it. But by that time I had already sold it to just get rid of it to try and get some of my money back.
I figured if I told em what happened that he'd perhaps send me something else, or hook me up somehow on my next order, but I've received zero reply, and no replacement product.. not even half.
So I'm just gonna assume he don't wanna do business with me b/c I'm North of the border. That sucks cuz now I'm gonna have to waste more of my time, do more research, and find someone else.
Guess I'm gonna have to chance the darkweb. If anyone on here has any pointers or useful info for me I'd appreciate it greatly. Thks!

8 February 2025
Unprompted review
COOK13 logo

Reply from COOK13

Hello, I'm sorry to hear you had a bad experience with us.
Past weeks were very busy for me [spreading wildfires being the main reason] and perhaps I missed your messages on SESSION which is understandable since we get lots of messages daily, plus the SESSION is not always cooperating and lots of messages gets delayed or are not even delivered at all.
I already sent you a message explaining what might have happened and that I'm currently working on direct delivery from the States to your country.
Please message back so we can discuss it further.

Rated 5 out of 5 stars

Cook13. Baker ? Chef? Magician


Nkendall32
Anyone on the fence or having doubts to the legitamacy of this bakery I would recommend rolling the dice on this one. Like more then a few of you , ordering cookies from a chef I'm completely unfamiliar with,I knew it went against everything years of experience had taught me about self preservation.... And yet , a brief dry spell plus a couple of days of stretching out whatever I could and here it was. Ordered some bitcoin for the first time in my life and linked up with who turned out to be a perfect gentleman, a man of his word, and most importantly an excellent chef.. or baker? .. or fu*king I don't even know what the technical word is..a god damn magician would be what I would call him . Start to finish Cook13 was on top of things, quick to respond, available to answer questions, shipping was about a week to a week and a half, and worth every second of the wait because the cookies were excellent !

18 February 2025
Unprompted review
Rated 5 out of 5 stars

A++++

Not only was the product an A+, but the customer service expertise that this man has is beyond what I've ever had to deal with. I ordered my product and it was taking a little longer than I expected, but as soon as I shot him a message with my concern he almost instantly replied with all the tracking info. If ya'll don't order from this man ya'll lovers. Absolutely top notch!

17 February 2025
Unprompted review
Rated 5 out of 5 stars

satisfied is an understandment

i super appreciate your customer service efforts and commitment to quality the difference between your cookies and these imported central American is so obvious just frim the appearance and then in flavor, it taste the way those pastries did back in the day

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Cook13 Is the real deal

So…I would definitely advise anyone that is up in the air about using cook13 to ahead and order. I was worried too. A couple weeks ago I ordered a bunch of cookies. I’ve ordered before but this was the best experience I’ve had yet. Customer service is always great. Cook13 always helpful and kept in touch with though out the delivery process. Everything is usually great just a little delay in receiving however this time no issues with anything. Ordered on Monday night and received it Saturday afternoon across country. Best delivery time yet. He’s improving every time. Don’t go somewhere else and get f….d when you can get your cookies right here and know you can trust cook13 will send you what you payed for.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Race car sugar cookies

I am happy I found my way to Cook13 and I have been coming back almost a year now.
All good experiences. You actually will get what you order here and these cookies still hit that spot almost like the 1st time. That just blows my mind. Make cook13 your base for all of your cookie needs and I'm sure you won't be sorry.

also appreciate the amount of products available on the menu as well as the many promotions that run which help with the cost. I even won one of the raffles.

Orders typically have been about 1 to 2 weeks. Make your orders with that in mind

17 December 2024
Unprompted review
Rated 5 out of 5 stars

For those seeking excellence in baked goods and willing to invest in premium quality

The artistry and craftsmanship at Cook13’s Bakery make it a standout compared to local bakeries. While their prices are a bit higher than its’ competitors, the superior quality of their baked goods definitely justifies the difference. Each item I’ve had is a testament to meticulous preparation, with flavors, and strength that clearly reflect the chef’s dedication to excellence.

Access to these delights is refreshingly straightforward, adding to the overall value of the experience. Unlike many establishments, the chef’s approach is grounded in fairness and transparency. In my interactions, I’ve found them to be consistently professional and genuine, ensuring every purchase feels worthwhile.

For those seeking excellence in baked goods and willing to invest in premium quality, Cook13s Bakery is an absolute gem. It transcends expectations, proving that sometimes, the best things in life are worth paying a little extra for.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Infinite Stars to this Bakery and Baker!!

This bakery totally deserves infinity stars! Not only are the cookies the yummiest I have ever had but the customer service is out of this world! I mean they really go out of their way as well as dip into their own pockets to make sure every customer has an A+ experience.
Obviously the holidays were pretty crazy and USPS was not prepared for all the packages. So wait times were longer for some than others, but that's Christmas time for ya! I got a little impatient which happens a lot lol, I definitely added a little more stress to an already stressful time, but the bakery never lost patience with me. If you are on the fence about ordering let me tell you I have ordered from the bakery 8 times and not once have ever been disappointed or even ghosted, the risk is totally worth the reward. I am not only a customer but a huge fan!
Hope this helps anyone who is saying "This sounds too good to be true", find out for yourself that this bakery is the TRUTH!!! It is truly one in a million

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Dependable

COOK13 is always dependable with the quality goods when my local bakeries are out of stock. It’s been a while but I’ll be reaching out to start the new year with the best.

26 December 2024
Unprompted review

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