Beer fridge good had to turn the door but now writing upside down. Delivery not the best as given dates between then received an email saying delivery within 72 hours.None of which were met would rat... See more
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Review summary
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Reviews shaping this summary
5* ordering and super fast delivery experience. 4* for 90cm Stainless Steel Cookology hood that replaced our old Baumatic hood. Dropped 1 star for thin filters but I just tucked another set of thi... See more
Company replied
The delivery wasn't great as the appliance was left on my doorstep on its side and I'm guessing this damaged it so that it blew the circuit breaker when I used it. The support team was great with advi... See more
Company replied
Product arrived as notified -alas rattling sound when extractor switched on. Customer services answered phone and requested video which they agreed faulty so dispatched a new product for next day d... See more
Company replied
Company details
- #101 of 136 best companies in Kitchen supply shop
- #90 of 132 best companies in Appliance shop
- #141 of 195 best companies in Electronics store
Written by the company
Cookology is a family run White Goods and Kitchen Appliances Online retailer where you are sure to find a bargain! We are the home of Cookology and deliver nationwide. We only advertise what we have in stock and that means you get your orders fast. For our standard sized items such as Cooker Hoods, Hobs, Microwaves and Mini Fridge Freezers, we offer a Free next working day tracked delivery service and for our larger items such as Ovens, Range Cookers, Washing Machines and Dishwashers we use a White Goods Delivery company who contacts you to make suitable delivery arrangements. Cookology is based in Haverhill, Suffolk having outgrown our premises in Bishop's Stortford on the Hertfordshire, Essex border, near London Stansted. We are an intimate company with friendly and helpful staff standing by to take phone orders, answer your emails quickly and give you advice on buying appliances for your kitchen. We never pressure customers into buying and the only people we share your details with are the courier companies and review companies we use.
Contact info
Unit 2 Cookology Piperell Way, CB9 8QX, Haverhill, United Kingdom
- 0800 030 8444
- help@cookology.com
- cookology.com
4.4
Excellent
19K reviews
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Item never came driver went somewhere…
Item never came driver went somewhere else instead of my address
5 March 2026
Reply from Cookology
Martha,
We regret that your order did not arrive however after investigation I can see order 40274487 was a failed order that was not paid for so was never dispatched.
Phil, Cookology
Very quick and easy delivery and very…
Very quick and easy delivery and very helpful delivery staff
25 March 2026
Reply from Cookology
We're happy to hear that our delivery was quick and easy, and our staff were helpful.
Thank you for your positive feedback; we appreciate it.
Phil, Cookology
Reply from Cookology
Mr King,
We're happy to hear that you received your product quickly and that you are pleased with its appearance.
Thank you for your feedback!
Phil, Cookology
Ordered and dispatched on time with…
Ordered and dispatched on time with updates. Free delivery too. Cooker hood as described and looks great.
25 March 2026
Reply from Cookology
Hazel,
We're happy to hear that you received your cooker hood promptly and with free delivery.
We're so glad it looks great and matches the description!
Thanks for your feedback.
Phil, Cookology
Great experience using cookology
Great experience using cookology. Bought a couple products over the years. Please with the products and the delivery. Customers services was amazing when I had problem with an earlier purchase
22 March 2026
Reply from Cookology
We're happy to hear that you've had a great experience with our products and delivery services over the years.
We appreciate your positive feedback regarding our customer service team.
Phil, Cookology
Reply from Cookology
Dora,
We're happy to hear that your purchase and delivery experience was smooth.
Thank you for your positive feedback; we appreciate it.
Phil, Cookology
Good piece of kitchen equipment at a…
Good piece of kitchen equipment at a good price . Nice replacement for cooker hood extractor fan removed ,fitted perfectly. Worth a look
4 March 2026
Reply from Cookology
Alan,
We're happy to hear that our kitchen equipment is a good replacement and a great value.
We appreciate you letting us know it was worth a look!
Phil, Cookology
Reply from Cookology
Thank you for taking the time to leave a 4* review,
We appreciate it!
Phil, Cookology
Excellent service
3 March 2026
Reply from Cookology
Thank you for taking the time to leave a 4* review,
We appreciate it!
Phil, Cookology
Great Service
Our first microwave sadly went wrong within about 9 months. Contacted Customer Service and it was dealt with immediately and a refund put in hand. We were then able to order another one, as the original was out of stock. Came the next day. You cant beat that!
24 March 2026
Reply from Cookology
Mrs Balderson,
We appreciate you bringing the microwave issue to our attention.
We're happy to hear that our customer service team was able to resolve the problem quickly and that you received the replacement promptly.
Thanks for your feedback!
Phil, Cookology
Amazing dishwasher
Amazing dishwasher
We purchased the 2 setting table top dishwasher. So easy to use just plug in the pipe to expel the water fill up the machine with water or connect to supply, we use the fill up method 3 jugs that come with it and put in salt and a wash tablet and you are good to go. It heats the water then you hear it start doesn't take long to wash and the results are amazing. I had a pot that had loads of cooked in stains one wash later it was like new. Im so impressed and it's so easy to use definitely worth buying this.
23 February 2026
Reply from Cookology
A Deakin,
We're happy to hear that you're so impressed with the tabletop dishwasher! It's great to know that it's easy to use and delivers amazing results, even on tough stains.
Thank you for sharing your positive experience; we appreciate your feedback.
Phil, Cookology
Great price for my combi oven
Great price for my combi oven, it's not as big as I thought which is good. There is only 2 of us to cook for so this combi oven will save me time and energy. Great delivery, Cookology have been super.
23 March 2026
Reply from Cookology
Kathryn,
We're happy to hear that you're pleased with your combi oven and its size is suitable for your needs.
We're glad the delivery was great, and appreciate your positive feedback regarding our service.
Phil, Cookology
Reply from Cookology
Mohamed,
We're happy you found great value!
Thank you for your positive feedback; we appreciate it a lot.
Phil, Cookology
Reply from Cookology
Kizito,
We're happy to hear that you find the cooker very good, sleek, and modern.
Thank you for sharing your positive experience with us!
Phil, Cookology
Cookology cooker hood
Bought as a replacement for our previous Cookology pop up cooker hood. Ordering from the website was easy and dispatch to delivery was less than 48 hours. Very efficient.
20 March 2026
Reply from Cookology
Angela,
We're happy to hear that ordering from our website was easy, and we appreciate your feedback regarding the prompt dispatch and delivery of your replacement cooker hood.
Thank you!
Phil, Cookology
Excellent customer service
The glass turntable of my combination microwave, oven and grill shattered whilst I was cooing my dinner. I contacted Cookology the next day, they asked for photos and two days later a replacement turntable arrived.
Can’t praise the service enough. Excellent customer service, would definitely buy from them again.
31 March 2026
Unprompted review
Reply from Cookology
Wendy,
We're happy to hear that the replacement turntable arrived quickly after the glass shattered.
We appreciate your positive feedback and are glad you were satisfied with our service.
Thank you for your review; we value your business.
Phil, Cookology
Best Dishwasher Ever!
I purchased the 8 plate tabletop dishwasher last year to go into a flat I was having renovated to move into. The renovation took longer than expected, and I’ve just moved in.
I hadn’t heard of Cookology, and I also wasn’t sure how well a tabletop dishwasher would perform.
I needn’t have worried. The dishwasher is superb! It gets everything spotlessly clean, and it takes a surprising number of items per load.
If you are like I was, unsure, then please don’t be. I am so pleased with the dishwasher. It’s one of the best purchases I have made.
27 May 2025
Unprompted review
Reply from Cookology
Micky.,
We're so pleased to hear that you're delighted with the 8 plate tabletop dishwasher! It's great to know it performs so well and that you can fit a surprising number of items in it.
Thank you for sharing your positive experience; we appreciate your feedback.
Phil, Cookology
Table top dishwasher a product that…
Table top dishwasher a product that works just as well as a full sized dishwasher. It looks great on the side and very modern.
27 February 2026
Reply from Cookology
Jacqui,
We're happy to hear that our tabletop dishwasher performs well and has a modern look.
We appreciate you sharing your positive experience with our product!
Phil, Cookology
Great item
Item as described. Good quality and extremely quick delivery. Really pleased.
17 March 2026
Reply from Cookology
Stuart,
We're happy to hear that you received a good quality item so quickly, and exactly as described.
Thank you for your positive feedback; we appreciate it.
Phil, Cookology
Great customer service
Great customer service, there was a small problem in transit and they sorted it immediately! Also fantastic dishwasher!
18 March 2026
Reply from Cookology
Richard,
We're happy to hear that our customer service resolved the transit issue quickly!
We are glad you are enjoying the dishwasher and appreciate your fantastic feedback.
Phil, Cookology
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