Cookson First Aid Reviews 298

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching methods, describing them as knowledgeable, engaging, and approachable. People found the user experience to be highly informative and practical, with many appreciating the hands-on practice and clear instructions provided. Reviewers frequently highlight the quality of the service, noting that the training sessions were well-structured, easy to understand, and left them feeling more confident. Many also expressed gratitude for the free training courses offered, emphasizing their value and positive impact.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the trainers for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found sessions to be very... See more

Service

Customers had positive experiences with service, praising the free, informative, and engaging training... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BASIC LIFE SKILLS Big thanks to Richie Watts not only delivering the course in a very professional and easy to understand way but also making the course fun and relaxed for the volunteers. Tha... See more

Company replied

Rated 5 out of 5 stars

Students recently took part in a Restart a Heart session including other life saving skills. Richie Watts made the session really engaging from start to finish. He explained everything clearly and stu... See more

Company replied

Rated 5 out of 5 stars

Thank you, Richie. Our Cadet unit at Burnley Pennine were impressed with the Mental Health First Aid training. Your friendly, approachable manner, helped them relax and you engaged them all. It was a... See more

Company replied

Rated 5 out of 5 stars

I have been on lots of First Aid training throughout my career, but I have never really enjoyed them or retained what I had supposedly had learnt. However, the training delivered by Matt was excellen... See more

Company replied


Company details

  1. Emergency Training

Written by the company

Cookson First Aid is on a mission to save lives. We offer FREE first aid training to communities, and accredited training for businesses and schools. We offer a range of accredited training courses, such as Emergency First at Work. In using Cookson First Aid as your first aid training supplier, you will help to build a sustainable free first aid training offer across the UK. All of the income generated from our accredited and corporate training is directly invested into our free first aid programme. Call us on 0330 043 5334 or email hello@cooksonfirstaid.org to discuss your training needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

298 reviews

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Rated 5 out of 5 stars

Fantastic course

Fantastic course, really informative

3 April 2025
Unprompted review
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Reply from Cookson First Aid

Hi Katie,

Thanks for taking the time to leave us a review. It's great to hear you found the course informative.

Please don't hesitate to reach out should you require any further training.

Rated 5 out of 5 stars

Richie came to our Brownie unit to…

Richie came to our Brownie unit to teach first aid to a group of 7-9 year old girls. They all really enjoyed it and got a lot of out the experience. The session was informative and age appropriate. Thanks so much, hope you'll come back and do some more sessions with our unit. Thanks.

20 March 2025
Unprompted review
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Reply from Cookson First Aid

Hi Lorna,

Thank you so much for taking the time to leave us such positive feedback.
I'm so pleased to here the girls enjoyed the session.

Don't forget to reach out should you require anything further!

Rated 5 out of 5 stars

Great/informative basic first aid training

Richie Watts the first aid instructor came to delivery basic first aid to around 150 students and staff at Lancaster & Morecambe College. Both students and staff commented afterwards on how informative the sessions were. Richie managed to cover a variety of first aid within 1 hour. If you haven't already booked Cooksons First Aid, I would highly recommend.

18 March 2025
Unprompted review
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Reply from Cookson First Aid

Hi Armani,

Thanks for taking the time to leave us such a glowing review.

I'm so pleased that both students and staff found the sessions so informative.

We look forward to working with you again shortly.

Rated 5 out of 5 stars

Richie Watts has been a great…

Richie Watts has been a great instructor! would recommend taking this course to gain confidence learning how to do the simple things that could save a life.

19 March 2025
Unprompted review
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Reply from Cookson First Aid

Hi Lucas,

Thanks so much for taking the time to leave us a review.

Fingers crossed we never have to use the skills learnt however it's great to hear you have gained confidence should the need arise.

Best wishes

Rated 5 out of 5 stars

Ritchie Watts was fantastic.

Ritchie Watts was fantastic.
His knowledge and enthusiasm were infectious and you could tell he enjoyed what he was doing. Very highly recommended.

19 March 2025
Unprompted review
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Reply from Cookson First Aid

Hi Stephen,

Thank you so much for taking the time to leave us a review it is greatly appreciated.

It's lovely to hear that Richie made such an impression and I'll be sure to share this with him.

Thanks again.

Rated 5 out of 5 stars

Richie provided First Aid and Stop the…

Richie provided First Aid and Stop the Bleed training for a group of active residents in the Withington area. He made the training fun and interactive and helped us feel more confident with administering first aid in our community.

12 March 2025
Unprompted review
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Reply from Cookson First Aid

Hi Yasmin,

Thanks so much for taking the time to leave us such a positive review.

I can't wait to share this feedback with Richie who I'm sure will be delighted to hear that you all feel so much more confident in first aid should the need arise.

Thanks again

Rated 5 out of 5 stars

Brownie Unit completes First Aid Course

Trainer Richie recently visited our Girlguiding Brownie unit to complete our First Aid Skills Builder badge. The session was fun, engaging and interesting and gauged appropriately for the age group involved. Richie is a credit to your team. The excitement from all the Brownies as they arrived, seeing Resus dummies waiting for them was great. Would highly recommend a session with Cookson First Aid

4 March 2025
Unprompted review
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Reply from Cookson First Aid

Thank you so much for leaving us this great review.
Please don't hesitate to reach out to us in the future should you require any further training.

Rated 5 out of 5 stars

I’ve done First Aid Training before but this is the stuff you need not the jargon

I’ve done First Aid Training before and although I’ve enjoyed them, Matthew Donnelly’s approach really hit home. It was direct and to the point with easy to remember techniques and new ways to use apps to help get help quicker. I know you may hear this all the time but I learned a lot in a short period of time and feel confident if the situation ever arose that I would need to put the skills I’d learned into practice, I’d be able to do it with ease and without worry.

17 February 2025
Unprompted review
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Reply from Cookson First Aid

Hi James,

This really is a glowing review so thank you so much!

Matt will be delighted to know he has made such an impact.

Please do let us know should you need Cookson First Aid in the future.

Many thanks

Rated 5 out of 5 stars

Cookson First Aid were excellent at…

Cookson First Aid were excellent at delivering emergency first aid and mental health first aid to our Team of young people.

We will be booking them again and also, next time, booking for 'stop the bleed'.

26 February 2025
Unprompted review
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Reply from Cookson First Aid

Thank you so much for taking the time to leave a positive review. We loved working with your young people and are excited to work with you again in the near future.

Rated 5 out of 5 stars

Richie was brilliant

Richie was brilliant!
He made a serious subject fun and enjoyable, this kept the group engaged and comfortable enough to participate and answer questions.
Would thoroughly recommend!

28 February 2025
Unprompted review
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Reply from Cookson First Aid

Thank you so much for taking the time to leave us such a positive review. Its great to hear you thought Richie was brilliant - We do too!
We look forward to working with you again soon.

Rated 5 out of 5 stars

So informative and injected just the…

So informative and injected just the right amount of humour to cover a serious topic. Would recommend to anyone and everyone

26 February 2025
Unprompted review
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Reply from Cookson First Aid

Hi Andrew,

Thank you for taking the time to leave us a review.

Great to hear you would recommend to anyone- If there is anybody who would be interested please ask them to reach out.

Thanks again

Rated 5 out of 5 stars

Good

Well paced, informative & fun. Great course. Richie was brill!

26 February 2025
Unprompted review
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Reply from Cookson First Aid

Hi Stu,

Thanks so much for the review.

We completely agree that Richie is brill and will be sure to let him know others think so too.

Thanks again

Rated 5 out of 5 stars

Fantastic course

Had my first First Aid training session, led by Matt from Cookson First Aid.

Matt was incredibly knowledgeable and created a fantastic learning environment. I can’t recommend them highly enough!

18 February 2025
Unprompted review
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Reply from Cookson First Aid

Hi Jack,

Thank you for leaving us a great review.

Matt is just a fountain of knowledge and its great that this is recognised.

Thanks again

Rated 5 out of 5 stars

I organised the first aid training…

I organised the first aid training through Bal. Bal was great and explained things, and answered my questions on the different types of training. Our session was led by Matt who was very enthusiastic and taught us a lot. I deffo left the session feeling a lot more confident. Thank you!!

17 February 2025
Unprompted review
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Reply from Cookson First Aid

Thank you so much for taking the time to leave us a review.
Both Bal and Matt are fantastic members of Cookson First Aid so its great to hear feedback for them both.
Please don't hesitate to reach out if you require any further training.

Rated 5 out of 5 stars

Excellent

Excellent, very well delivered and I learnt a lot. Very grateful for the opportunity - thank you.

21 February 2025
Unprompted review
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Reply from Cookson First Aid

Hi Julie,
Thanks so much for leaving feedback. Its great to hear you have learnt a lot.

Best wishes

Rated 5 out of 5 stars

5 Star First Aid Training

This was my first taster of a first aid training session which was lead by Richie Watts from Cookson First Aid.
Richie, in my opinion provided an excellent session and I most definitely came away with valuable knowledge. It was very interesting, informative and at times we did have a laugh. I am now spurred on to continue learning more First Aid thanks to Richie. I would like to thank you for your time.

20 February 2025
Unprompted review
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Reply from Cookson First Aid

Hi Julie,

Thanks so much for leaving us such positive feedback. I will of course be sharing this with Richie who i'm sure will be delighted to hear he has had such an impact.

Thanks again

Rated 5 out of 5 stars

Our trainer Richie Watts was so good,as…

Our trainer Richie Watts was so good,as I have never done CPR or first aid before in my life I feel like I am now equipped with the knowledge and skills that I will need in case of any emergency situations.Thank you Richie you were amazing.

20 February 2025
Unprompted review
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Reply from Cookson First Aid

Hi Heather,

Thank you so much for taking the time to leave this fantastic feedback. I'm sure that Richie will be over the moon to know he made such a positive impact.

Thanks again

Rated 5 out of 5 stars

An exceptionally well-delivered course

I completed the First Aid for Work, one day course today, delivered by Matthew Donnelly. Matthew is a very engaging and knowledgeable teacher who is able to deliver the content in a way that is reassuring but very thorough. Somehow, I felt I came away from this First Aid course with a greater depth of understanding of first aid, the possible scenarios I might face and with more confidence in my ability to help preserve life than in other courses I have attended in the past. It also made me reflect on how important it is for as many people as possible to have some basic first aid knowledge.

17 February 2025
Unprompted review
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Reply from Cookson First Aid

Hi Yasmine,

Thanks so much for your feedback. We will certainly pass this onto matt who i'm sure will be delighted to know you are feeling so confident should the need arise to assist with first aid.

Rated 5 out of 5 stars

Pupil and parent First Aid sessions - Highly recommend

We contacted Cookson First Aid for pupil and parent First Aid sessions. They couldn’t have been more helpful, responding to my enquiry straight away. The sessions were quickly arranged at a date and time to suit us. Matt arrived on time and with fantastic practical resources. Matt was very knowledgeable and engaging when delivering these sessions to our pupils and parents alike. We would highly recommend Matt and the Cookson First Aid team if you are considering running First Aid sessions at your school.

12 February 2025
Unprompted review
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Reply from Cookson First Aid

Good morning,

Thank you so much for your kind feedback, we are delighted to hear Matt made such an impact on you. We shall be sure to feed this back to him.

Thanks again for using Cookson First Aid - Just a reminder Matt is one of the trainers for accredited courses should you require it in the future.

Rated 5 out of 5 stars

Richie came in and did a session for…

Richie came in and did a session for our Young People at The Kings Trust, Was very informative and accessible for our cohort and they all gained valuable skills they can take on with them.

6 February 2025
Unprompted review
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Reply from Cookson First Aid

Hi Kate,
Thanks for taking the time to leave us feedback.
I'll make sure Richie knows what a great job he did too!

Hope to work with you again soon.

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