Cookson First Aid Reviews 298

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching methods, describing them as knowledgeable, engaging, and approachable. People found the user experience to be highly informative and practical, with many appreciating the hands-on practice and clear instructions provided. Reviewers frequently highlight the quality of the service, noting that the training sessions were well-structured, easy to understand, and left them feeling more confident. Many also expressed gratitude for the free training courses offered, emphasizing their value and positive impact.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the trainers for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found sessions to be very... See more

Service

Customers had positive experiences with service, praising the free, informative, and engaging training... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BASIC LIFE SKILLS Big thanks to Richie Watts not only delivering the course in a very professional and easy to understand way but also making the course fun and relaxed for the volunteers. Tha... See more

Company replied

Rated 5 out of 5 stars

Students recently took part in a Restart a Heart session including other life saving skills. Richie Watts made the session really engaging from start to finish. He explained everything clearly and stu... See more

Company replied

Rated 5 out of 5 stars

Thank you, Richie. Our Cadet unit at Burnley Pennine were impressed with the Mental Health First Aid training. Your friendly, approachable manner, helped them relax and you engaged them all. It was a... See more

Company replied

Rated 5 out of 5 stars

I have been on lots of First Aid training throughout my career, but I have never really enjoyed them or retained what I had supposedly had learnt. However, the training delivered by Matt was excellen... See more

Company replied


Company details

  1. Emergency Training

Written by the company

Cookson First Aid is on a mission to save lives. We offer FREE first aid training to communities, and accredited training for businesses and schools. We offer a range of accredited training courses, such as Emergency First at Work. In using Cookson First Aid as your first aid training supplier, you will help to build a sustainable free first aid training offer across the UK. All of the income generated from our accredited and corporate training is directly invested into our free first aid programme. Call us on 0330 043 5334 or email hello@cooksonfirstaid.org to discuss your training needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

298 reviews

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Rated 5 out of 5 stars

Really good to know basic information

I didn’t have any experience before after today course I got experience I really appreciate that!!

16 March 2026
Unprompted review
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Reply from Cookson First Aid

Hi Afia,

It's great to hear you gained more experience - thanks for the review.

Rated 5 out of 5 stars

Great trainer

Great trainer. Very friendly and relatable.

14 March 2026
Unprompted review
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Reply from Cookson First Aid

Hi Neil,

Thanks for leaving us a 5* review. It's great to read you found the trainer friendly and relatable.

Rated 5 out of 5 stars

Very informative

Very informative, enjoyable
Lots learnt

14 March 2026
Unprompted review
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Reply from Cookson First Aid

Hi Phil,
Thanks so much for leaving us a 5* review. We hope to work with you again soon.

Rated 5 out of 5 stars

Informative mental health first aid training

Matt was incredibly well-informed. He provided valuable insights and grounded his answers in his extensive firsthand experience within the healthcare sector.

10 March 2026
Unprompted review
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Reply from Cookson First Aid

Thank you so much for taking the time to leave us a review. we hope to work with you again soon.

Rated 5 out of 5 stars

Matthew paced the learning outcomes…

Matthew paced the learning outcomes extremely well and catered for all that attended. I have attended many training sessions with various training providers but I have found this course and Matthew to stand out above the rest. Outstanding quality and very informative for the information we needed to know.

5 March 2026
Unprompted review
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Reply from Cookson First Aid

Hi Sarah,
Thanks so much for the review, its great to hear you found not only the course but also our trainer Matt stood out above the rest.

Rated 5 out of 5 stars

What a brilliant session

What a brilliant session! Jess is an absolute gem and delivered a session that was enjoyable yet informative . I got to learn the basics of CPR for free, thanks to Jess and her team. A big shoutout to Birstall Community Center for allowing us the use of their center. Thank you

5 March 2026
Unprompted review
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Reply from Cookson First Aid

Thank you so much for attending our free session at Birstall, We are so pleased you found it enjoyable yet informative. We hope to see you again soon.

Rated 5 out of 5 stars

The location was friendly and welcoming…

The location was friendly and welcoming and Matthew was very thorough and detailed with the training.

Learnt new things surrounding first aid.

2 March 2026
Unprompted review
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Reply from Cookson First Aid

Hi Ruth,

Thanks for leaving us feedback, its great to hear you learnt new things surrounding first aid.

Rated 5 out of 5 stars

Absolutely amazing learnt so much and…

Absolutely amazing learnt so much and my daughter engaged so well.
Thank you

5 March 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thank you for firstly attending our free session but also taking the time to leave it a review. Its great to hear that your daughter engaged with the session so well. We hope to see you at another session soon.

Rated 5 out of 5 stars

Jess was really good

Jess was really good, she clearly explained everything in simple terms and made the session amusing.

5 March 2026
Unprompted review
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Reply from Cookson First Aid

Hi Mary,

Thanks for leaving us a review. Its great to hear Jess was easy to understand but also made the course amusing. We hope to see you again soon.

Rated 5 out of 5 stars

Great course

A very informative, engaging and fun couple of days with Matt Donnelly. Thank you.

3 March 2026
Unprompted review
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Reply from Cookson First Aid

Hi Rachael,

Thanks for leaving us a review. We hope to work with you again soon.

Rated 5 out of 5 stars

Excellent First Aid Training

I have just completed the 2 day first aid training.
I would like to say that I have found it from start to finish extremely informative. I felt at ease to ask questions throughout all of the training. The training was provided by an extremely knowledgeable trainer who was able to answer all of our questions.
I can honestly say that I feel after the training more confident to do first aid. It was informative, relaxed and reassuring which is for me when the information stays in. Throughout the 2 days you are hands on and interactive with theory.
Thank you Matthew our trainer who kept us all motivated and engaged throughout the two days.

3 March 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Kayleigh,
Thank you so much for taking the time to leave such a detailed review.

We are so pleased to read you now feel more confident in performing first aid if needed.

We hope to work with you again soon

Rated 5 out of 5 stars

Really interesting

Really interesting. Course deliver well

27 February 2026
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Laura,

Thanks for taking the time to leave us a review.
We hope to see you at another course soon.

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