Cookson First Aid Reviews 298

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching methods, describing them as knowledgeable, engaging, and approachable. People found the user experience to be highly informative and practical, with many appreciating the hands-on practice and clear instructions provided. Reviewers frequently highlight the quality of the service, noting that the training sessions were well-structured, easy to understand, and left them feeling more confident. Many also expressed gratitude for the free training courses offered, emphasizing their value and positive impact.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the trainers for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found sessions to be very... See more

Service

Customers had positive experiences with service, praising the free, informative, and engaging training... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BASIC LIFE SKILLS Big thanks to Richie Watts not only delivering the course in a very professional and easy to understand way but also making the course fun and relaxed for the volunteers. Tha... See more

Company replied

Rated 5 out of 5 stars

Students recently took part in a Restart a Heart session including other life saving skills. Richie Watts made the session really engaging from start to finish. He explained everything clearly and stu... See more

Company replied

Rated 5 out of 5 stars

Thank you, Richie. Our Cadet unit at Burnley Pennine were impressed with the Mental Health First Aid training. Your friendly, approachable manner, helped them relax and you engaged them all. It was a... See more

Company replied

Rated 5 out of 5 stars

I have been on lots of First Aid training throughout my career, but I have never really enjoyed them or retained what I had supposedly had learnt. However, the training delivered by Matt was excellen... See more

Company replied


Company details

  1. Emergency Training

Written by the company

Cookson First Aid is on a mission to save lives. We offer FREE first aid training to communities, and accredited training for businesses and schools. We offer a range of accredited training courses, such as Emergency First at Work. In using Cookson First Aid as your first aid training supplier, you will help to build a sustainable free first aid training offer across the UK. All of the income generated from our accredited and corporate training is directly invested into our free first aid programme. Call us on 0330 043 5334 or email hello@cooksonfirstaid.org to discuss your training needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

298 reviews

5-star
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Rated 5 out of 5 stars

Really engaging course with lots of…

Really engaging course with lots of opportunities to practice skills

22 July 2025
Unprompted review
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Reply from Cookson First Aid

Thank you for leaving Cookson First Aid a review, we hope you enjoyed the training.

Rated 5 out of 5 stars

First Aid

It was delivered really clear making it easier to understand. Both trainers were really helpful and professional.

22 July 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Kelly,

Thank you for leaving Cookson First Aid a review.

We look forward to welcoming you to another course.

Rated 5 out of 5 stars

Really good

Really good, clear delivery. Practical activies really enhanced learning.

22 July 2025
Unprompted review
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Reply from Cookson First Aid

Hi Teresa,

Its great to hear you enjoyed the training.

We hope to see you again soon.

Rated 5 out of 5 stars

Practical learning experience

Very interactive, lots of opportunities to practice skills. Assessors were very knowledgeable, supportive and reassuring.

22 July 2025
Unprompted review
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Reply from Cookson First Aid

Hi Julie,

Thanks so much for leaving us this glowing review.

Please dont hesitate to reach out should you require any further training.

Rated 5 out of 5 stars

My experience was great I felt I…

My experience was great I felt I learned a lot and gaiin a lot of experience.

22 July 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thank you so much for taking the time to leave us a review.

We hope you found the training useful

Rated 5 out of 5 stars

This was a great experience

This was a great experience. Especially being a mum and knowing what to look out for and how to handle certain things and different situations. They made it fun and enjoyable.

22 July 2025
Unprompted review
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Reply from Cookson First Aid

Hi Terri,

Thanks so much for leaving us a review. We all really appreciate it and look forward to welcoming you to another course soon.

Rated 5 out of 5 stars

Very informative trainers

Very informative trainers. Mixture of practical and theory.

Refreshed my knowledge and learnt new information.

22 July 2025
Unprompted review
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Reply from Cookson First Aid

Hi Alison,

So pleased you learnt new information whilst attending a course with Cookson First Aid.

Hope to see you again soon

Rated 5 out of 5 stars

Matt Donnelly provided mental heath at…

Matt Donnelly provided mental heath at work training for our organisation and was both professional and highly knowledgeable. He created a safe, engaging environment, making what can be a difficult topic approachable, light hearted and comfortable for everyone involved. I would highly recommend Matt and this training to any organisation looking to support mental health in the workplace.

8 July 2025
Unprompted review
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Reply from Cookson First Aid

HI Emma,

Thanks so much for leaving us this wonderful review. We really do appreciate you choosing Cookson First Aid for your metal health training. Please do let us know if we can help further.

Rated 5 out of 5 stars

Great training

Our trainer Matthew Donnelly made what could be a heavy subject very lighthearted and enjoyable while still showing a compassion for the subject and giving us all the information we needed to be great mental health supporters

8 July 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

HI Sam,

Thanks so much for leaving us this wonderful review. We hope to work with you again soon.

Rated 5 out of 5 stars

Mr Matt (Donnelly)

Mr Matt (Donnelly) provided Mental Health at work training within our company/setting. The content of the training was insightful and the delivery was engaging. Matt maintained a professional stance alongside positively presenting/teaching a sensitive subject (a challenge to maintain a positive ethos).

The whole group left the training feeling
empowered to support others and held positive discussions in relation to the training outcomes.

Thanks Matt.

8 July 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Jodie,

Thanks so much for leaving us this glowing review. its great to hear that the group left feeling empowered to help others. Please do let us know if you require any further training.

Rated 5 out of 5 stars

Child and Baby First Aid

Great child and baby first aid trainer at the Gorton Hub in Manchester. Very informative with a chance for attendees to practice/apply learnings on the dolls.

Would recommend for new parents and those who want a refresh

26 June 2025
Unprompted review
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Reply from Cookson First Aid

Thank you for joining the course and for sharing your experience with us, we really value it :)

Rated 5 out of 5 stars

1.5 hours well spent

Had a really great experience with Richie, he was very friendly and his delivery made the course engaging.

26 June 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thank you so much for leaving a review, it is really appreciated and thank you for becoming a lifesaver :)

Rated 5 out of 5 stars

I learnt a lot about CPR and what to do…

I learnt a lot about CPR and what to do during a chocking session

25 June 2025
Unprompted review
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Reply from Cookson First Aid

Thank you for your great review Abimbola, we appreciate your taking the time and we're so pleased you enjoyed the session. Thank you for becoming a lifesaver :)

Rated 5 out of 5 stars

Excellent

Excellent. Done lots of first aid courses in the past but children and babies are normally a side note. So it was great to focus of young people.

24 June 2025
Unprompted review
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Reply from Cookson First Aid

Thank you so much for sharing your experience on the child and baby course, and for becoming life savers :)

Rated 5 out of 5 stars

Richie was a really good trainer and…

Richie was a really good trainer and was very informative. He welcomed loads of questions which was a huge help!

24 June 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thank you Fatima for sharing your experience, we are so pleased you all enjoyed the training :)

Rated 5 out of 5 stars

Baby first aid

Did a baby first aid course today with Richie and found it really really informative and helpful. The instructor explained everything clearly and answered any questions we had. We would highly recommend him for anyone wanting to learn first aid!

19 June 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Thanks so much for taking the time to leave us this lovely review.
Please dont hesitate to contact us should you require any further training

Rated 5 out of 5 stars

Great session many thanks

Great session many thanks, very helpful

19 June 2025
Unprompted review
Cookson First Aid logo

Reply from Cookson First Aid

Hi Zoe,

Thanks for leaving us a review. Please dont hesitate to reach out should you require any further training.

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