CoolFire Trainer Reviews 575

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and its effectiveness as a training tool, often noting its realistic recoil and ability to enhance dry-fire practice. Many consumers highlight the exceptional customer service, describing it as top-notch, responsive, and helpful in addressing inquiries and ensuring satisfaction. The overall service and user experience are frequently commended for being excellent, making practice convenient and enjoyable. However, some customers also noted issues with certain components, such as the laser system not holding its point of impact or being overly sensitive. A few people experienced problems with the CO2 system, including leaks from the adapter or the barrel assembly, and some mentioned that the product's force diminished quickly after a few shots. Additionally, some reviewers were not happy with the design of certain parts, like bulky laser modules or fragile plastic washers, which they felt impacted the product's durability and practicality for serious use.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the realistic recoil and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the well-built nature of the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the responsiveness,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers praise the realistic recoil... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent customer... See more

Based on these reviews

Rated 4 out of 5 stars

The CoolFire Trainer barrel works just as intended. Just on the first few days of using it for a few sessions, I noticed my trigger pulls and target acquisitions drastically improved. In addition, the... See more

Rated 5 out of 5 stars

Arrived within three days and well packaged. (US to central Europe). It's a great system for some fun additional dry fire training, would definitly reccomend the laser targets and the rapid fill ada... See more

Company replied

Rated 5 out of 5 stars

I own several CoolFire Trainers for several different guns. They are phonemical! They make dry-fire training as effective as my live-fire training, without the ammo expense. If you ever need it, the c... See more

Company replied

Rated 5 out of 5 stars

Cool fire is an awesome product, it is literally the next best thing to a live fire range. I plan to add the electronic targets for a more realistic feedback experience. It is literally like addi... See more


Company details

  1. Manufacturer
  2. Outdoor sports shop

Written by the company

CoolFire Trainer is the innovative world leader that provides a realistic, safe, and cost-effective way to dry fire using your own handgun anytime, anywhere. To this day, we are still the only innovators that provide this technology. Our drop-in recoiling Barrels fit right in your handgun, allowing you to control the recoil of each shot and train with a level of realism that airsoft, pellet, and non-guns simply cannot compete with. Your live barrel is removed from the firearm, so there is no chamber and, therefore, no way to introduce live ammunition. Your investment pays for itself by the time you finish the first CO2 tank, yet it gives years of use. Visit our website to learn more!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

575 reviews

5-star
4-star
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1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great Product / Excellent Customer Service

Recently purchased and had to return the barrel for some maintenance about a week or two after purchasing.

The team quickly responded to my inquiry, sent me a shipping label that day, and promptly returned to me a couple of days after they received back to their shop for repairs. Part was still under warranty so that was a bonus ☺️

Looking forward to getting back on the range with this bad boy. Thanks again for the amazing support team!

14 January 2025
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Reply from CoolFire Trainer

Thank you for your 5-star review, Paul!

Rated 5 out of 5 stars

Good value

Company very professional and the product sufficiently representative for home training purposes

13 January 2025
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Reply from CoolFire Trainer

Thank you for your 5-star review, Simone!

Rated 5 out of 5 stars

Great Product, Better support!

I had some questions about the compatibility of my Coolfire with other length slides/calibers and Sandy was quick to reply and a huge help! I'm having fun shooting/training with my pistols without the need to go to the range. Awesome contraption. If only it had an 80 cubic foot tank so I can load once and shoot all day! Hahaha

8 January 2025
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Reply from CoolFire Trainer

Thank you for your 5-star review, Ralph!

Rated 4 out of 5 stars

Glock 19 gen 3

I love the product, working in 80-90% of the shots, one part broke and they shipped out new part to replace, they offered either ship it back to them to fix it or send the broken board replacement and they provide a video how to replace it.

31 December 2024
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Reply from CoolFire Trainer

Hi Alami,

Thank you for your review! We’re glad to hear you’re enjoying the product and that our team was able to assist with the replacement. If you ever need further support, don’t hesitate to reach out. Happy training!

Rated 3 out of 5 stars

Customer service needs work

Works great…..but (Glock 43x)

Customer service:
- My recoil spring wouldn’t fit stay in.
They sent me a new one for free. But that one didn’t allow the slide to go the way back. I ended up using the OEM spring. Works better cuz their weaker spring doesn’t fully push the slide forward far enough.

- Called customer service 10 times. spoke to someone once. I got a call back only when I emailed them. They should just do email only and request customer calls on a case basis cuz they rarely pick up anyway.

Performance:
Laser adapter is a must. U get 8 shots max without it. With it 30 shots minimum and up to 50 shots.

Product works without heating the co2 gas….. but the number of shot per fill decreases quicker cuz the barrel gets cold fast.
USE A SPACE HEATER WITH TEMP CONTROLLER to heat the gas and barrel works great.

Price:
Last thing price is too high.
If the recoil were 100% accurate than it price would be justified….. but it’s about 80% recoil of 9mm for the first 20 -30 shots.

Guess can’t talk to loud cuz I did buy it. But still….
FIX UR CUSTOMER SERVICE lol that might help too

6 January 2025
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Reply from CoolFire Trainer

Hi Charles,

Thank you for your detailed feedback—we truly appreciate your insights on both the product and customer service experience. We’re sorry for the difficulty reaching support and understand how frustrating that can be. We’re actively working on improving our response times to better assist our customers.

We also appreciate your thoughts on performance and pricing. Your feedback helps us refine our offerings and continue improving. If there’s anything we can do to assist you further, please don’t hesitate to reach out.

Thanks again for your support!

Rated 5 out of 5 stars

Simple, Effective, Efficient... worth it.

I pulled the trigger on this after much research into all currently available dryfire systems as of Dec 2024. I have the Rapid Fill Adapter with Sig P226 barrel and visible red laser. I get about 17 good rounds before needing to charge the system for full power recoil action.. and the slide still resets for another four or five shots after that. I am using the "interactive Multi-Target Training System" and am having an absolute blast. It is turning out to be a simple, fun and effective training tool which will no doubt translate to more efficient live-fire training when I have the time (and money). I also have confidence that by starting out with this system for my three girls - they won't develop the same training scars I had when starting out. I have ripped through about 1000 rounds so far in only three weeks and still have plenty of gas in the tank (60L Drinkmate). I have had ZERO issues with the system.. and break down / clean/ lube/ inspect the system every 300 rounds or so. I have replaced one strike nipple so far (cracked at about 500 rounds). I'd definitely recommend and I would purchase again.. today. I'm looking forward to the release of their AR15 system and will purchase another set of five interactive targets for that purpose. Docked one star because the multi-target system does not recognize the Mantis BlackbeardX laser . *Correction* - 2/4/25 - warmed a brand new 60L drinkmate bottle and for the last 12 'recharges' I am getting 30 GOOD discharges with an additional 5-8 resets. Bumping review up to 5.

25 December 2024
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Reply from CoolFire Trainer

Hi David,

Thank you for your thoughtful review! We’re thrilled to hear how much you’re enjoying the CoolFire Trainer and that it’s become a valuable part of your training routine. Your detailed feedback means a lot, and we appreciate your suggestion regarding compatibility with the Mantis BlackbeardX system. We’re always working to improve and expand our product offerings, so I will pass that information along to the team.

If you ever need assistance, feel free to reach out. Thanks again for your support and recommendation!

Rated 2 out of 5 stars

I have G43X

I have G43X. The washers that go between their barrel and rapid fill adapter do not work. The washers go over the barrel, it’s useless. It’s to big and not sized properly. I emailed customer service and never got a response, it was on the same email thread on which they reasoned few times before. I had to make several visits to Home Depot and find a washer that worked for me. Product works okay. Very unhappy with customer service.

2 January 2025
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Reply from CoolFire Trainer

Hi David,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and the inconvenience caused. Our customer service team will reach out to assist you further and ensure this is resolved. If there’s anything else you need, please don’t hesitate to let us know.

Rated 5 out of 5 stars

Great product

Coolfire trainers are great for practicing. Their customer support is awesome with very timely responses

2 January 2025
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Reply from CoolFire Trainer

Thank you for your 5 star review, Alan!

Rated 5 out of 5 stars

Excellent Training Tool

The CoolFire trainer system is an excellent system to train with and improve. I've always found that ordering and shipping to be reasonable.

31 December 2024
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Reply from CoolFire Trainer

Thank you for your 5 star review, Ralph!

Rated 5 out of 5 stars

Hardware issue.

They were extremely helpful in resolving an issue I had and they completely resolved it

26 December 2024
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Reply from CoolFire Trainer

Thank you for your 5 star review, James!

Rated 5 out of 5 stars

Great customer service.

Besides being an excellent trainer that's lots of fun, they have great customer service if you need it.

27 December 2024
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Reply from CoolFire Trainer

Thank you for your 5 star review, Christopher!

Rated 5 out of 5 stars

Good training tool

The laser accompanied by the recoil is very useful in evaluating the students grip seeing the direction of the recoil. Helps to identify grip issues.

26 December 2024
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Reply from CoolFire Trainer

Thank you for your 5 star review, Roger!

Rated 5 out of 5 stars

Great Customer service

I had issues with my spring not being strong enough to cycle slide. Sent back and just received and everything works great. I've had other minor issues and they have taken care of everything. Would definitely buy from them again. The recoil is awesome and definitely helps with training.

21 January 2025
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Reply from CoolFire Trainer

Thank you for your 5 star review, Donald!

Rated 1 out of 5 stars

Product did not function properly and I…

Product did not function properly and I had to send back on my own dime.

19 December 2024
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Reply from CoolFire Trainer

We’re sorry to hear about your experience and the inconvenience caused. This is not the standard we strive for, and we understand your frustration. Our support team will review your case to see what happened and ensure it’s addressed appropriately. Thank you for bringing this to our attention.

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