Shipped 2 parcels internationally which went well and at a good rate but then when I went to ship again, they wanted me to send then ID through something called strip. NO. They have my email, credit c... See more
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See what reviewers are saying
Customer reps were always helpful. The packages were picked up on the set date and delivery estimates are on par with the service paid for. I think the cool parcel website can benefit from some upgrad... See more
I was extremely fortunate to find Coolparcel.com during my search for the best price to send documents to an overseas destination. Coolparcel's search engine brought me the best price from the largest... See more
I received my somewhat large package in a timely manner, and while I did not open it yet I suspect that it’s in good condition. It was dropped off at my front door as planned and I can’t believe that... See more
Company details
Written by the company
Search and compare shipping rates - book cheapest or fastest shipment online
Contact info
875N Michigan Ave. Suite 3950, 30611, Chicago, United States
- 8163016285
- info@coolparcel.com
- coolparcel.com
No recent history of asking for reviews
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Went to website and followed prompts
Went to website and followed prompts. The app is one of the best I have seen. Whole process, from start to finish was excellent. Package was picked up at quoted time and delivered promptly. Cool Parcel is on my A-list
Lost luggage return
They arranged to have my lost luggage picked up in Iceland and delivered to my home in Texas. They were involved through the the whole problem and made it happen without a complication. Always helpful and patient with all my phone calls.
fast and cheaper
unreasonable request
You are expecting too much in your review. You should accept the stars rating and move on.
Cool Parcel; way beyond "Cool"
Cool Parcel found the best price for me, maintained good communication, their Support Department gave genuine, helpful support, and quite amazingly, their tracking information was far more ďetailed (and therfore more useful) than the actual shipper's tracking facility. I will use them again and again, no question.
Easy and fast process
Easy and fast process. Excellent communication, everything well organized
No hassle and prompt service.
Box delivered earlier than expected by…
Box delivered earlier than expected by a cheerful driver with all contents in original condition. Best price for shipping.
Easy International Shipping Process
I got a quote from the local shipping company for a package to send to Europe and the price was astronomical. I shipped the same package still using the shipping company's (Large Box) for almost a third of the price. All of the labels and customs forms were printed easily through the Coolparcel dashboard after inputting package dimensions, weight, and paying. I was able to access the dashboard to check shipping progress. Highly recommended and bookmarked Coolparcel for my next shipping needs.
I am very disappointed my suitcase was…
I am very disappointed my suitcase was broken on the way 3 days late I went to pick it up myself and i got no compensation
Customer has not received merchandise
THE LENGTH OF TIME TO GET FROM ONE…
THE LENGTH OF TIME TO GET FROM ONE PLACE TO THE OTHER AND NOTHING GOT LOST.....AWESOME
Door to door service is excellent.
I am very impressed with the customer…
I am very impressed with the amazing customer service provided to me by Jacob. The cost is lower than any other sites. I totally recommend them.
CoolParcel is the best
CoolParcel is the best, the company makes my international shipping extremely easy. My packages always arrives earlier than expected dates.
It was great but now it sucks
It was great but now it sucks! Refunds are hasltle and the web site no longer gives me a complete list of available shippers.
Coolparcel delivered a complex shipment…
Coolparcel delivered a complex shipment of my daughter's household goods to Korea at a fourth of the cost of other carriers. The delivery was received exactly on time, and in good condition.
Coolparcel.com delivery has continued…
Coolparcel.com delivery has continued to be prompt on all occasions that I have used them to collect and ship my items. Handling has also been excellent, no issues.
Easy to use and good for beginner when…
Easy to use and good for beginner when shipping to other countries
Straightforward and simple
So simple that I was suspicious! Based on your shipment, they get the best prices from standard shippers ( UPS, FedEx, etc. )
You then get tracking through the provider.
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