Coos Cosmetics Reviews 

229
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great store for Korean beauty products! The products are authentic, the service is great and delivery was fast. I also love that they frequently offer discounts on many items. Highly recommended, and... See more

Rated 5 out of 5 stars

Fijn dat Coos Cosmetics nu ook Im From en Klairs Fundamental in het assortiment hebben! Uiteraard gelijk besteld. Coos Cosmetics is zeer betrouwbaar, en erg klantvriendelijk! Een aanrader. Verze... See more

Company replied

Rated 5 out of 5 stars

Excellent range of natural-vegan, Korean skincare products! Ease of website navigation! Impressive response-time! Amazing team with can-do approach! Exemplary customer care / service (both during and... See more

Company replied

Rated 5 out of 5 stars

Amazing site easy to navigate and pleasing to the eye. Fast shipping, came a day earlier than expected. The packaging is beautifully done and it’s filled with samples which, I guess, are selected with... See more

Company replied

Company details

  1. Cosmetics shop

Written by the company

Korean beauty & skincare Netherlands. We curate the best Korean skincare products for skin health, skin barriers, skin problems, and skin improvement to help you get to love your skin. If you have been trying various other skin improvement and treatment regimens without success, Coos is here for you. Contact us by email: info@coos-cosmetics.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

229 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(229)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great store

Fast delivery, set of great samples as a gift and availability of products not accessible in other stores. Recommended!

4 January 2023
Coos Cosmetics logo

Reply from Coos Cosmetics

Dear Joanna,

Thank you so much for the great review. It means a lot to us.

Hope to see you again soon.

Kind regards,

Cc team

Rated 5 out of 5 stars

Very good service and products prices

Very good service and products prices. I made the purchase for the first time and receive my order quickly , got a lot of samples. Thank you!

4 October 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Hello Daria,

Thank you so much for taking the time to write this amazing review. We appreciate it very much.

Looking forward to seeing you again.

Warm regards,
Cc team

Rated 5 out of 5 stars

Perfect as always

As always, speedy delivery, carefully packaged with samples. Brands that cannot be found somewhere else are available on Coos Cosmetics.

4 September 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Hello Stephanie,

Thank you so much tor taking the time to leave us a positive review.

Kind regards,

Cc team

Rated 5 out of 5 stars

It was great

It was great, realet likes ut. Got it quickely but Would want a easier way to track the package

28 August 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Dear Sam,

Happy to hear we hit the mark for you. Thank you so much tor the feedback.

Hope to see you soon again.

Kind regards,

Alice

Rated 5 out of 5 stars

Very satisfied!

Great products, quick shipping, careful packing, lots of samples!!!
Thank you!!! Very satisfied!

12 June 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Dear Julia,

Thank you for the awesome review! We are glad you like our service and products.

Hope to see you again soon.

Kind regards,
Cc team

Rated 4 out of 5 stars

Very nice products and website but some items don’t arrive

I love the products and website very much. There is a very large range and are of good quality. However, I often have that when I order some face masks I notice that some are not in the package when I receive it. Only when I do, they refund the missing items. I would like to have it shown on the website that they are out of stock because I would have ordered something else otherwise.

9 June 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Dear Isabelle,

Thank you so much tor taking the time to write this glowing review. It means a lot to us,

Hope to see you soon again.

Kind regards,
Cc team

Rated 5 out of 5 stars

The order came much faster than I…

The order came much faster than I expected. Also very thankful for the amount of samples a receive. I was very happy with this purchase.

5 June 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Hello Sara,

Thank you for taking the time to leaving us a great review and we are happy to hear that you are satisfied with our service.

We hope to see you again soon.

CC team

Rated 5 out of 5 stars

Very Kind and fast Service

Very Kind and fast Service, Great Beauty Produkts and good prices, i am. Exeited for the News Produkts ,and thanks to the hole Team for their kindness!

10 April 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Hello Monika,

Thank you so much for taking the time to leave us an awesome review!

We will see you again.

Rated 5 out of 5 stars

Excellent service and products

Arrived on time and packaged beautifully. Rice toner is a great product and is already making a difference to my skin.

21 March 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Hi Amber,

Happy to hear that you like the rice toner. Thank you so much for your support!

Rated 5 out of 5 stars

Fantastic work of the support team and…

Fantastic work of the support team and very fast delivery 📦

5 February 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Thank you so much for sharing this Maria. We are jumping with joy that you are happy with your order and our service! Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, amazing vegan & organic Korean skincare! Love it!

2 February 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Thank you, for sharing this. We are grateful you took time to give us a positive feedback. We will see you soon!



Rated 5 out of 5 stars

Quick delivery and nice packaging

Quick delivery and nice packaging. Would definitely recommend!

2 February 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Thank you, for sharing this. It is encouraging for us know you are satisfied with our service.

Hope to see you soon!

Warm regards,

Cc team

Rated 5 out of 5 stars

Love Beigic products

I love Beigic products ,they are incredible. I couldn't find anywhere in Amsterdam finally I found in Coos Cosmetics. Very quick delivery and beautiful box with full of surprises . Thank you Coos Cosmetic.

12 January 2022
Coos Cosmetics logo

Reply from Coos Cosmetics

Hello Gorkem,

Your experience is what encourages us to continue introducing the best Korean skincare and do our best for our valued customers like you. Truly grateful for your encouragement and support.

Hope to see you again soon!

Cc team



Rated 5 out of 5 stars

best!

the best website!

27 December 2021
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Reply from Coos Cosmetics

Hello Nina,

Thank you for great review.

We are there for you if you have any questions.

Kind regards,

Cc team

Rated 5 out of 5 stars

My one and only skincare shop!

Excellent products, good/ fast and kind communication. Their customer care is the best I’ve ever had, so when it comes to skincare, it’s only via Coos!

2 December 2021
Unprompted review
Coos Cosmetics logo

Reply from Coos Cosmetics

Thank you so much for your kind words, Alessandra. We really appreciate you taking the time out to share your experience with us.

Hope to see you again soon!

Kind regards,

Cc team

Rated 5 out of 5 stars

Favorite skincare retailer

I continue searching for gentle skincare products that reduce my outbreaks of pimply rosacea. So far I'm very pleased with the Madagascar centella asiatica toner and moisturizer from Coos. These formulations are super-light and gentle on my sensitive skin.
In addition, their quick service and the relevant testers they toss in make Coos my favorite skincare retailer.

13 November 2021
Coos Cosmetics logo

Reply from Coos Cosmetics

Hello Greg,

Thank you so much for your sharing your experience with us.

We hope to see you again soon!

Kind regards,

Cc team

Rated 5 out of 5 stars

Simply amazing

Wendy and Alice are very efficient and kind. They answer your questions rapidly and provide you with quick and on point updates about the status of your order all the time.
If something you order goes out of stock, you are reimbursed immediately.
Great customer service and great products!

20 October 2021
Coos Cosmetics logo

Reply from Coos Cosmetics

Hello Dario,

Thank you for taking the time to leave a great review! We are happy that you are satisfied with our service.

Hope to see you again soon!

Rated 5 out of 5 stars

From regular customer

Fast shipping, good quality products !

6 October 2021
Unprompted review
Coos Cosmetics logo

Reply from Coos Cosmetics

Dank je wel Leonard voor de beoordeling!

Met vriendelijke groet,

Cc team

Rated 5 out of 5 stars

Why Coos Cosmetics got my 5 stars?

Excellent range of natural-vegan, Korean skincare products! Ease of website navigation! Impressive response-time! Amazing team with can-do approach! Exemplary customer care / service (both during and post purchase)! Oh, and for making my birthday just that little bit more "koselig" (as we say here in Norway) ;) Dank u vel, Coos <3

7 September 2021
Coos Cosmetics logo

Reply from Coos Cosmetics

Hello Ellie,

Thank you so much for taking the time and care to post this review. This encourages us to keep going and continue to provide the best experience for our customers. We hope to see you again soon!

Stay safe and well!
CC team

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