Easy to order & prompt delivery. However parcel was delivered opened as was one of the two bottles of whiskey I ordered. However given 5 stars due to the way it was dealt with by Dylan, customer servi... See more
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Company details
- #21 of 23 best companies in Distillery
Written by the company
Award winning, family run distiller of Dockyard Gin, Masthouse Whisky, Vela Vodka and Son of Gun. Copper Rivet Distillery is respectful of tradition but a powerful innovator, seeking new ways to make farm to glass spirits which are beaters - full of flavour and smooth in character. If it takes a little longer, or cost a little more to make a better spirit for consumers to enjoy, the family behind Copper Rivet Distillery will do it.
Contact info
Pumphouse Number 5, Leviathan Way, ME4 4LP, Chatam, United Kingdom
- 01634 931122
- enquiries@copperrivetdistillery.com
- copperrivetdistillery.com
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Fabulous product and quick delivery
The ordering was simple, with delivery notifiactions accurate and helpful. The actual delivery was in quick, so overall ery easy to order from you
Happy customer again.
From ordering to delivery at home was very quick, products were well packed and protected. This was not my first order from this company.
Got delivered as stated and on time-…
Got delivered as stated and on time- have yet to sample it!!
Timely delivery and seamless process
Timely delivery and seamless process. More importantly the Dockyard Gin is my favourite.
I ordered a bottle of whisky as a…
I ordered a bottle of whisky as a birthday present for an afficianado. It was very well received, and I know him well enough to be certain he was pleased.
The delivery service did not send me any news of transit and delivery, but Copper Rivet quickly established that it had indeed been delivered very promptly.
Order was delivered quickly and worth it
Order was delivered quickly. This whisky is absolutely amazing and will be buying more in the future. This whisky is a one i will be buying over any other, it tastes so good and is worth every penny
I’m Not Saying It’s Magical, But…
My order from Copper Rivet Distillery has landed, and honestly, I’m convinced they’re hiding a team of flavour wizards in the back. The damson gin is outrageously delicious, the whisky hits the spot like it has GPS, and every bottle is bursting with original, distinctively smooth, handcrafted goodness. Even better, all the ingredients come from within 30 miles, so I can sip smugly knowing I’m supporting local magic.
Ordered a bottle of Strawberry Gin and…
Ordered a bottle of Strawberry Gin and collected from the shop.
As usual staff are always polite and helpful and always have time to explain there products.
Have bought from here on quite a few occasions and always the same service.
Well done all.
Package was delivered when said
Package was delivered when said. However packaging was rather loose and vulnerable to breaking.
Product was however well priced, good communication and speedy delivery
PROMPT AND EXCELLENT CUSTOMER SERVICE…
PROMPT AND EXCELLENT CUSTOMER SERVICE KEEP UP GOOD WORK
Beautiful dram, but expensive! Don’t expect an order acknowledgment either 🤬
Had a miniature in a selection pack for crimbo 🥰
Discount code on bottle, ordered!
Had to chase as no info after ordering, thats 48hrs+ later, no confirmation/ acceptance email or ? Nowt!
Received, a reply by email. But for an outstanding product, poor customer service! Arrived well packaged and an amazing dram
80th birthday present
Whiskey ordered for an 80th birthday present. The result was a great success. A great service. Thank you
Whisky Single Malt.
It was really easy to order the single malt,it was important as it is a gift. When it arrived it was a little loose in the package,thankfully the bottle was all intact. The price is standard for single malt but being a lady from Kent I thought it was important to support a local business & was stunned that we produced whisky in this area,my family are Scottish!
The only thing I would ask is that the item is packed correctly not loose with a bit of bubble wrap & a box that was flimsy & not put together correctly & a plastic bag over that,bottle's need to be correctly packaged, I would rather pay a little more to have it packed & protected correctly. I'm sure that the gift will be greatly appreciated. I would use again but I think I would phone the order in & ask for the item to be packed more robustly.
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