Coralgraph Reviews 59

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We have known and used this company for many years , and always had good support , service and products from them, always dealt with with any queries or issues quickly and professionally thanks te... See more

Rated 5 out of 5 stars

Quality ink bottles in very low price. While doing some google search, I found bulk refill ink bottles for my Epson printer replacement cartridges. Purchased 400ml and which came quicker than expec... See more

Rated 5 out of 5 stars

Coralgraph is most trusted supplier for us. Deliver is outstanding so far we received all our orders next day. Any issues were resolved by a simply email and very simple return policy. Henry was very... See more

Rated 5 out of 5 stars

Purchased printer ink which I realised after payment was not suitable for my cartridge. I was refunded immediately after explaining my mistake. 1st class service. Thank you

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4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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Rated 5 out of 5 stars

Rhino Mugs

We have been using them for over 5 years for purchasing our mugs .Recently they advised to try the new Rhino mugs they sell ,we tried them and we really love the quality ,better colors ,less wastage and very good price.Well done Coralgraph

16 April 2018
Unprompted review
Rated 1 out of 5 stars

Bad Customer Service. Broken mugs and Money

Bought 36 x 15oz sublimation mugs. 11 of them arrived broken. I contacted them and they offered 25% off in my next order which I accepted. I went ahead and ordered 72 mugs so they requested the payment thru my PayPal just to tell me 2 days after I accepted the payment they had none in stock.
I'm based in Ireland (Euro) so they requested the payment in GBP, I was charged a commission fee in my bank, and 2 days later they refunded the payment and obviously I was charged again to a different currency conversion.
Besides getting 11 broken mugs, now they made me lose more money in currency conversion.
I can see now they have 15 oz mugs back in stock, I emailed them over 2 weeks ago and so far NO RESPONSE.

15 April 2018
Unprompted review
Coralgraph logo

Reply from Coralgraph

We have offered a 25% discount on the next purchase , because we were out of stock we have advised we will receive these product later and we can fulfill the order once we restock the requested product.The amount of discount were appx £30 less than a purchase price with free shipping to the Republic of Ireland ,it will cover the currency exchange rate of course.If you wish to take advantage of this offer please email us by using the "contact us" page on our website ,we reply every email same day or next working day ,if you not received email check your spam folder or contact us using the contact us page on our website
http://www.coralgraph.com/index.php?main_page=contact_us

Rated 5 out of 5 stars

Nucoat fabric transfer papers.

On November 2017 I purchased Nucoat A3 soft and for dark fabric transfer paper online on eBay, I received on time, very clean no scratch, this transfer paper are working good I have done my printing and they've come out untouchable, i decided to rate bcoz I am printing on local t-shirt which i don't have any know how like Gildan shirts, and outcome were excellent, thanks coralgraph my stop shop from now, George in kenya.

3 April 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Company

I have used Corelgraph for years, at first through ebay and later through there own site. I have purchased quite a wide variety of their products and found them all to be of superb quality. Fantastic customer support and technical support.

25 March 2016
Unprompted review
Rated 5 out of 5 stars

Free next day delivery.

The best tapes ever purchase! Super strong duct tape yet easy to remove if you make a mistake. I bought some other 2/3 types of tape again from coralgraph, all good no problems. I found it cheaper than sold in eBay or Amazon, very fast delivery. Very happy.

10 February 2015
Unprompted review
Rated 5 out of 5 stars

All Good

I have been working with Coralgraph for several months now and was prompted to leave this review because of the exemplary service and the personal attention not to mention the high quality of their products. Ultimately every company is about the people and the people at Coralgraph have made my every experience a pleasure. And all of their products have been absolutely tops. Cheers to all of them and I wish them much success.

10 December 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding technical support, Fast Delivery.

I made some orders of ink bottles and cartridges, heat press, sublimation paper & some blank MDF wood frame during last couple of months. Really fast delivery superb. I have found price is reasonable and quality is absolutely fine. Started with starter package then made various orders have good experience, seller is really helpful, thanks to technical support team for their great effort to pull me out from such horrific moment when I messed up with heat press settings, and sublimation printer graphics configuration. Everything is fine business goes well, what else I need? Thank you again.

27 September 2014
Unprompted review
Rated 5 out of 5 stars

Highly recommended

" Coralgraph has been very very helpful by providing help and advice to my questions ,they customer service are exceptionally good and their products are very good quality and their prices are very competitive
I have been using them for a couple of year now and they never let me down "

7 February 2014
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Having ordered cartridges from this company I did have a problem with one of them I notified Coralgraph got a very fast reply culminating in exceptional service.
Henry sent out a free set of cartridges at no cost to me and a complimentary bottle of ink far exceeding my expectations, so well done Henry and Coralgraph, thank you.

F. Maltby

21 January 2014
Unprompted review
Rated 1 out of 5 stars

Terrible terrible terrible

I ordered a heat press in August, poor quality but satisfactory for my need, but slowly deteriorating. By December, it was completely unusable, so after failed attempts at calling them, I contacted technical support (only possible via email). It was very frustrating trying to communicate with them, English obviously isn't their first language, and it took a long time to get them to actually agree to a return, at one point they claimed the fault I was reporting was impossible!

After they had the machine back for 5 days, I had to email for an update, at which point they said they'd not even looked at it, but had sent me a replacement. Finally! At this point this had been going on for a month.

Unfortunately, the replacement didn't work AT ALL. After informing them of this, they said they had tested it prior to sending it, so they know it worked... Well it doesn't. I have been told that I must check the wiring before they will accept it back, even though by doing so, I would be voiding the warranty!!

They are rude on the telephone, very defensive, and LIE. They refuse to reimburse my for my return shipping costs on the first faulty item (both against their terms and conditions, and the sale of goods act!). After many emails, and one of them saying they refuse to "get into further dialogue" with me, they are now claiming they offered me a discount off my next order in a telephone conversation, to cover the return shipping cost. Not only is this a lie, but I will NOT be ordering from them again. And I have a very large, very expensive heat-press shaped paperweight.

Looks like I will have to proceed with small claims to get my money back, maybe they'll accept the faulty machine back then when they don't have my money any more!!

14 January 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic and reliable suppliers!

I am just starting out in the world of printing, and must say that i am unable to fault the company. The items are always shipped and received exceptionally quick!

The customer service is always amazing, would recommend to everyone!!

16 October 2013
Unprompted review
Rated 5 out of 5 stars

My Sincere Thanks to Coralgraph.com

I own a small printing company and am continuously in need of items like a heat press. Out of my experience I can say that there are not many good manufacturers and sellers of such items. Hence I browsed the internet to find a reliable seller of this item. It was during such browsing sessions that I came across the website coralgraph.com that sells the items like heat press among others.

I would love to mention that my entire experience right from the browsing of the site to the placing of the order was quite satisfying. The customer care executive who responded to my query was really very helpful. Also the site has a very easy payment system along with a potent logistics system. I received my products right at my door step and that too in a record time. I would love to say thanks to the site owners of coralgraph.com for having created such a wonderful website.

11 October 2013
Unprompted review
Rated 5 out of 5 stars

a superb company with a true understanding of customer relations

in this day and age of internet rip-offs comes a company with an incredible understanding of customer relations and a personal touch, where to start? well knowledgeable with all products, politeness when you need to telephone them, I recently ordered a set of head cleaning cartridges and some extra cleaning fluid, this order came very quickly and in pristeen condition, I had to email them just to make sure that I was using these products properly and they told me that I was but I must understand that they cannot guarentee that they would clear a badly blocked printer head, slowly but surely the head is starting to respond as it should, it is also nice to be on a first name basis..well done Coralgraph, and may I wish you every success in the future, you certainly have a very satisfied customer here who will be returning again and again. J Tremain'e

27 December 2012
Unprompted review
Rated 5 out of 5 stars

great value with quick delivery

Ive ordered a few products now from this web site and must say that i have been very pleased with all items i have received, Their prices are very competitive and delivery is very quick to. I will continue to use Coralgraph to purchase from in the future.

30 August 2012
Unprompted review
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