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Core Balance Reviews 5,546

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 743 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the ease of ordering and the quality of the products. Customers consistently found the website easy to navigate, making the shopping process straightforward and pleasant. Many people highlighted the prompt delivery and the excellent condition in which items arrived, often well-packaged and protected. The products themselves are frequently described as being of good quality, meeting expectations and proving suitable for their intended use. However, some customers also noted issues with delivery, including lost parcels or incomplete orders, which led to frustration and delays. A few other people also felt that the packaging was sometimes inadequate, resulting in damaged items upon arrival. Additionally, some reviewers expressed dissatisfaction with the courier service used, suggesting it caused problems with their deliveries.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, value, and accurate... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and swift... See more

Quality

Customers consistently note positive experiences with quality, frequently praising items like weights, yoga... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process and website... See more

Service

People report positive experiences with service, often highlighting its efficiency and speed from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company I found whilst googling on line Really competitive pricing and equipment really good quality! Had to return some dumbbells I ordered as they were too heavy, wishful thinking 🤣😂 Ret... See more

Company replied

Rated 5 out of 5 stars

Core Balance website and ordering was easy to use and they kept you updated at every step. I bought a set of 1kg weighted balls for shoulder therapy and they were already inflated and ready to use, un... See more

Company replied

Rated 5 out of 5 stars

Easy to find out the kit I required, straightforward to order, and delivery was prompt. The difference from the last company I used was that my order came boxed and protected with no damage, so full... See more

Company replied

Rated 5 out of 5 stars

I bought 2 sets of weights which arrived quickly. One was slightly damaged (but still usable), so I contacted Core Balance and was promptly offered a partial refund. Great customer service. I'm happy... See more

Company replied


Company details

  1. #22 of 49 best companies in Exercise Equipment Shop
  2. #13 of 36 best companies in Fitness Equipment Wholesaler
  3. #1 of 3 best companies in Weightlifting Area

Written by the company

We're Core Balance, the home of affordable fitness, perfectly balanced for everyone. All our fitness products are designed with your personal lifestyle in mind. We understand it’s difficult to exercise at the same time every day. Sometimes, life gets in the way. By producing portable fitness equipment that you can use at home and on the go, we aim to empower you to exercise when you want to do it. After all, when you can exercise on your own terms, you’re more likely to stick to it and become a fitter, healthier, happier you.

Our Purpose & Promise

Written by the company

Mission
There’s an exercise out there for everyone, it’s our mission to help you find yours. By creating home fitness products to suit all abilities, we aim to make a healthy, balanced lifestyle accessible to all.
Vision
Exercise shouldn’t be a chore – it should be fun! When it’s fun, it fits seamlessly into our daily lives. We want to show everyone how fun exercise can be and inspire them to become healthier, happier people.

Free UK Delivery

No Minimum Spend

Purchases completed before 2pm will be dispatched the same day.

Contact info

Business can save up to 36%

Join our Partner Programme and unlock big savings

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

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Rated 5 out of 5 stars

No problems

Delivered promptly. Perfect for yoga.

17 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad everything arrived promptly and is perfect for your yoga practice.

Rated 5 out of 5 stars

Arrived quickly and safely

Bought 2 pieces of equipment for Pilates in 2 separate transactions. Both were dispatched quickly, arrived safely as both items were really well packed
Will definitely use again

25 April 2026
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Reply from Core Balance

Thank you for your review! We're glad both orders arrived quickly and safely, and we really appreciate your repeat custom.

Rated 5 out of 5 stars

Really helpful simple exercise supports…

Really helpful simple exercise supports to get me to the next level.

22 April 2026
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Reply from Core Balance

Thank you for your feedback! We’re glad you’re finding the exercise supports helpful and supportive for your progress. We appreciate your support.

Rated 5 out of 5 stars

Good quality products and promptly…

Good quality products and promptly delivered.

21 April 2026
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Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the quality of the products and prompt delivery. We appreciate your support.

Rated 5 out of 5 stars

excellent service

Easy website and great delivery good product

21 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the website, delivery, and product. We appreciate your support.

Rated 2 out of 5 stars

Delivery have taken 3 weeks so far and…

Delivery have taken 3 weeks so far and order still not arrived. The delivery drivers tell lies, saying they could not get an answer, our gates are open from 06-00 until 19-00

13 April 2026
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Reply from Core Balance

Good morning Richard

Please accept our apologies for the issue you are having. Having reviewed your order I can see that this issue is due to the full address not being input by you at the time of the order. We only have a street name and no property number or name.

If you could contact our customer service team with the full address, they will be able to resolve this for you.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, although box a it torn, however my balance ball wasn't damaged. Happy with the item. A hand pump and instructions included. Thank you.

10 April 2026
Unprompted review
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Reply from Core Balance

Thank you for your feedback! We’re glad your balance ball arrived safely and that you’re happy with the item and accessories included. We appreciate your support.

Rated 5 out of 5 stars

The product is of good grade

The product is of good grade. The delivery was on time and was free.

18 April 2026
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Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the product and that delivery was on time. We appreciate your support.

Rated 5 out of 5 stars

Great quality products with very prompt…

Great quality products with very prompt delivery. I have now purchased 4 items for Pilates from this company & all products are perfect for my home Pilates studio & the colours look good too.

10 April 2026
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Reply from Core Balance

Thank you for your kind feedback! We’re delighted you’re happy with the quality, delivery, and colours, and it’s great to hear our products are working well in your home Pilates studio. We really appreciate your continued support.

Rated 5 out of 5 stars

Great product

17 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the product. We appreciate your support.

Rated 3 out of 5 stars

Let down by delivery service

The products are fantastic, but the delivery service used by this company is substandard

14 April 2026
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Reply from Core Balance

Good morning Joanne

We appreciate your feedback on our products and apologize for the delivery issues. We'll investigate how to improve our service.

Rated 3 out of 5 stars

I think that the mechanism to inflate…

I think that the mechanism to inflate the Pilates ball needs improving

24 April 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Good morning Carolyne

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

Very happy with the quality

The quality exactly how was subscribed

13 April 2026
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Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the quality and that it met your expectations. We appreciate your support.

Rated 5 out of 5 stars

excellent good quality.

excellent good quality.

16 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your feedback! We’re glad you’re happy with the quality. We appreciate your support.

Rated 5 out of 5 stars

Quality fitness items with quick delivery!

Lovely weights, as described, great quality and posted very quickly. This is my second time ordering and I would definitely use again. Would highly recommend 🌟🌟🌟🌟🌟

9 April 2026
Core Balance logo

Reply from Core Balance

Thank you for your lovely feedback! We’re delighted you’re happy with the quality and quick delivery, and it’s great to hear you’ve returned to order again. We really appreciate your recommendation and support.

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