COREcruitment Reviews 244

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional support and guidance received from the staff. Customers consistently praise the professionalism and attentiveness of the team, noting that they felt well-supported and understood throughout their entire process. Many people appreciate the clear communication and efficiency, which made the experience smooth and stress-free, often leading to successful job placements. However, some customers also noted issues with communication, mentioning that they did not receive replies to job applications or feedback after interviews. This lack of response left some feeling disappointed and that their time was not respected, with some experiencing limited support and responsiveness over several years.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their dedication, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, dedication, and... See more

Customer service

Customers had positive experiences with customer service, often highlighting clear and transparent... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since day one, I’ve received excellent guidance and support from Stuart and Mikey, and especially Mikey — a big thank you to him for being consistently helpful throughout the entire process, from s... See more

Company replied

Rated 5 out of 5 stars

From our very first interaction, Klaudia was warm, professional, and genuinely invested in helping me find the right opportunity. What truly stood out was her efficiency, within just three... See more

Company replied

Rated 5 out of 5 stars

Dylan was amazing! He helped me find a position that was suited perfectly for me with an exceptional company with a great staff, strong work ethic and great pay—not to mention exponential room for gr... See more

Rated 5 out of 5 stars

I had a great experience working with Kate, she really took the time to understand what I was looking for and where I wanted to go next. Communication was easy and consistent, with honest advice throu... See more

Company replied


Company details

  1. Recruitment
  2. Recruiter

Information provided by various external sources

COREcruitment is an International Recruitment agency with offices in London, Cape Town and Brisbane. Specialising in the Hospitality, Catering, Leisure, Retail, FM and Service Industry sectors, COREcruitment will help you find the best candidates for y...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

244 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very professional help

Very professional help. From the beginning, my recruiter Ben was very committed and offered me many job options. One of them turned out to be perfect for me, he was a great support. I heartily recommend it to everyone who is looking for a new, exciting job.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Professinal

I was extremely impressed byCOREcruitment's professionalism. It was a pleasure dealing with Olly as he guided me through the recruitment process.

He gave me advice on suggested salary ranges and helped me to find my best own cuisine i was looking for.
I'd definitely recommend them to any person who wants to explore their career.

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent support

Gemma was super attentive to the overall process. She would always keep me informed on the next steps, reducing the recruiting anxiety to the minimum and helping me be prepared to deliver my best during the interviews.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing at every step

Benjamin has gone above and beyond to find the most suitable company for me and kept in touch regularly throughout the interviewing processes.
I have worked with recruiters and recruiter companies before but this was my best experience with one by far! I was listened to and encouraged at every step.
Biggest thanks to Benjamin for recommending me my current work place, for the first time in a long time I'm actually happy where I am.
And thanks for being extremely patient with me when things didn't always go according to plan. You are great!

8 January 2024
Unprompted review
Rated 3 out of 5 stars

I just had one question

I just had one question. Someone text me stating they were from Corecruitment named Ava. Do the recuitment office regularly just text for getting information about seeing if someone is qualified for the job.

9 April 2024
Unprompted review
COREcruitment logo

Reply from COREcruitment

Hi. This is not coming from one of our consultants. All our employees are listed here: https://www.corecruitment.com/about/meet-the-team.
Could you therefore please review your rating? ☺️
Many thanks.
COREcruitment

Rated 5 out of 5 stars

Thank you to Marlene for helping me…

Thank you to Marlene for helping me find my new role! She was on hand to help answer any questions and was prompt with passing on messages from the company to myself regarding interviews and brief for presentation. She talked me through a few roles to then help me whittle them down to find the one that was right for me. Thanks again Marlene.

22 January 2024
Unprompted review
Rated 1 out of 5 stars

Unresponsive and lazy

Gemma will spam you with job opportunity emails and messages but then not reply to a question, query or application. They don't have respect if a candidate is not the right fit for a role. It's worth bearing in mind that a candidate could be a good fit for another or future opportunity. Their approach is transaction based and lazy.

12 February 2024
Unprompted review
Rated 1 out of 5 stars

Totally depends on which recruiter you…

Totally depends on which recruiter you get. Jamie has the worst reputation of anyone. In fact, in a discussion about the worst recruiters on Linked In, his name was mentioned multiple times. Were it only disappointed job seekers, I might not mention it, but employers were complaining about him as well.

He consistently posts jobs that are not his to post and is very poor about responding.

Recently, he held an online regarding Dubai, and multiple people on Linked In asked to join. He responded to no one.

2 February 2024
Unprompted review
Rated 1 out of 5 stars

It went from bad to worse…

It went from bad to worse…

It started off pretty well, I was approached about Sales managers job. Regular email updates and contacted about a role which seemed perfect. It all progressed well, with interviews and eventually a job offer.

The job salary was completely incorrect and I was told to stand strong for a salary they could not even offer in the first place. Not even slightly off, £15,000 a year off! I am sure you can see how that went down.

After lots of discussions directly and taking Gemma out the picture a small bridge was gapped and an offer in place.

6 months later the role was made redundant, yes I am fully aware this is nothing to do with Core and I am not blaming them.

Further issues arose when I tried to speak to Gemma to give a second change to help. Promised a call back and also sent a message. I was completely ignored.

Then out of the blue she has seen my LinkedIn and offered a call. She said she would call the next day. That was a week ago, no calls or replies.

Useless, do not waste your time. If everyone works the same as Gemma then they cannot be trusted.

False Salaries, ignorant and not there to help.

A lot better recruitment companies are available, don’t was your time.

10 January 2024
Unprompted review
Rated 1 out of 5 stars

Thought they were spam

I've never contacted the company or used the service and I have no interest in doing so as I am in employment. Nevertheless I am constantly getting emails, none of which give the option to unsubscribe to whatever list I am on. I assumed these were phishing emails.

17 January 2024
Unprompted review
Rated 1 out of 5 stars

They do promising you will get a job…

They do promising you will get a job very soon like on the same week but you do not get anything for several weeks either. They are totally pointless and their all offered jobs also pay under rubbish too. Do not waste your time for them.

6 December 2023
Unprompted review
Rated 1 out of 5 stars

Sophie is an absolute worst case

Sophie is an absolute worst case. No communication whatsoever after sending an opportunity and responding to it. Not chasing terrible communication and service. If the job has been taken etc LET PEOPLE KNOW! It’s common courtesy.

4 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible communication

Job posting said the email for more info - over 2 weeks and 3 polite emails still not a response.

Treat people how you wish to be treated - a simple response of not right for the role is a common courtesy but don’t state the email and say ask for more info and then not reply !

I wouldn’t want the work with companies who allow this

David who was the lead failed here

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Great experience.

I had a great experience with Corecruitment, Lara did show a lot of care with my search and kept me in her to do list for few months until I got my new role.

You guys are doing a fantastic job, thank you very much.

27 September 2023
Unprompted review
Rated 1 out of 5 stars

Rude and unprofessional.

The unprofessionalism and how rudely I was treated by Sandie was completely unacceptable!
She will call or text you at least 3/4 times a week, texts tend to have explanation marks on the end and she will not admit a mistake when made.
I will be pushing further about this employee as many people under her care, are also complaining about the same situation.

1 October 2023
Unprompted review
Rated 1 out of 5 stars

Lack of professionalism

My encounter with COREcruitment was a deeply disappointing and frustrating one. The extent of their unprofessionalism was truly astonishing, and it was painfully clear that they lacked a fundamental understanding of the hospitality industry, despite their assertions to the contrary.

One of the most exasperating aspects of my interaction with this agency was their total absence of communication. They made no effort to respond to candidates, leaving us in the dark regarding the status of our applications. This lack of responsiveness not only demonstrated a disregard for the time and effort candidates invest but also raised serious doubts about their dedication to their clients.

One would anticipate a higher standard of communication when dealing with a recruitment agency specializing in executive placements. In my very limited contact with them, rather than recognizing the value that a seasoned executive can bring to the industry, they were dismissive and failed to acknowledge skill sets clearly outlined in my CV. It appears that they rely solely on Applicant Tracking Systems (ATS) and do not engage in any form of personalized review.

Unfortunately I cannot recommend this company.

18 September 2023
Unprompted review
Rated 1 out of 5 stars

Horrible experience

I have been contacted by three of the agents from core team but all they are interested in is to find out whether I have cracked a role or not.
Horrible experience will not go through them.

7 July 2023
Unprompted review
COREcruitment logo

Reply from COREcruitment

Dear Nazia fatima,

We are really sorry to hear that your experience with us was not up to your expectations.

Could you please contact us on corecruitment@corecruitment.com with your full email address as we cannot locate your personal file.

We look forward to hearing from you.

Many thanks

The COREcruitment Team

Rated 5 out of 5 stars

Core Recruitment

Right from the initial consultation, Core took the time to really understand our business and culture before setting about identifying suitable candidates. It was evident when shortlisting that candidates had been screened and vetted thoroughly, which saved valuable time and allowed for prompt appointment.

Highly recommend.

5 December 2022
Unprompted review

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