Corido Teak Garden Furniture Reviews 102

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

There was a mix up over viewing one chairs which could have been a problem but Melany resolved the issue and has been very helpful. Unfortunately the chairs weren't not for us but the customer service... See more

Company replied

Rated 5 out of 5 stars

The whole process of purchasing Brompton Narrow Teak Expandable Table from Corido was very smooth. This was thanks to sales assistant Mr Morgan Wallace being prompt and accurate with replies to messag... See more

Company replied

Rated 4 out of 5 stars

My Lazy Planters teak recliner garden chair is absolutely beautiful; without doubt real quality craftsmanship, solid, durable and really distinctive;definitely a piece of furniture to last a lifetime... See more

Rated 5 out of 5 stars

Company based in Coulsdon where they have a showroom. Rang for advice about delivery. A very helpful human answered promptly and was knowledgeable and engaging. The umbrella arrived in a couple... See more

Company replied

Company details

  1. #50 of 121 best companies in Garden Furniture Shop
  2. #209 of 404 best companies in Home Furniture Shop
  3. #36 of 77 best companies in Outdoor furniture shop

Written by the company

Corido is a leading supplier of luxury teak garden furniture, dedicated to creating timeless outdoor spaces with comfort, durability, and style at their core. We specialise in premium-grade teak furniture, expertly crafted to stand the test of time in both private gardens and commercial settings. Our range includes everything from elegant dining sets and loungers to benches, parasols, and accessories – all made from sustainably sourced, premium teak. With over two decades of experience, we pride ourselves on quality craftsmanship, exceptional customer service, and attention to detail. Whether you're furnishing a family garden, a hotel terrace, or a public park, our furniture is designed to endure the elements and elevate your outdoor experience. We offer delivery across the UK, as well as bespoke design options for customers looking for something truly unique. Every piece is built with care and made to be enjoyed for years to come. At Corido, we believe outdoor living should be as comfortable and beautiful as the indoors – and we’re here to help you make that a reality.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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Rated 5 out of 5 stars

A wonderful teak garden coffee table

Thank you for my wonderful teak garden coffee table. It is exactly what I wanted and I am thrilled with it. You have also been so helpful through the process and made it a very good experience. I really am impressed with the quality of your products and your ability to make a bespoke garden coffee table at such a good price. Thank you.

5 August 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Thank you for your lovely review, Olivia! Delighted to hear that you're happy with your teak coffee table and with the service received too.

Rated 5 out of 5 stars

Quality furniture - and customer service

I ordered a table and a couple of garden chairs in February 2021 and these were well-packaged and delivered by a very pleasant Corido courier.
The furniture is sturdy and of excellent quality, and has weathered attractively since we bought it. Unfortunately, a brass arm bracket broke on one of the chairs last summer, and after a fruitless internet search for a replacement, I contacted Corido to see if they could order the part in for me. I received a prompt reply to confirm the missing bracket and my address - the replacement was sent straight out to me free of charge. It fits perfectly, and it is lovely to have a sturdy piece of furniture again.
I cannot praise Corido highly enough for the standard of customer service offered - and the speed and courtesy with which they handled my request and resolved the issue.
If I am honest, I was not expecting a replacement to be available at all - let alone free of charge - but I was proved completely wrong, and this reflects a degree of customer care and follow up service not always seen.
On the basis of our experience, I would certainly recommend Corido, and I will be placing an order for two further chairs shortly. Thank you!

4 August 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Hi Emma, thank you so much for your wonderful review! We are really pleased that you are not only still enjoying your Corido chairs but that you were happy with the aftersales service too! We really appreciate this kind feedback!

Rated 5 out of 5 stars

Teak bench delivered in time for garden party

I am delighted with my new teak bench from Corido. It is solid, well made and beautiful. My whole experience with Corrido was very good, from my initial phone call with Linda who took my order. The office manageress made a special effort to arrange quick delivery in time for a party in my garden. The driver was courteous and carried the bench quite a long way to the chosen position. All in all this is an excellent company with dedicated staff and excellent products.

31 July 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Thank you for the lovely review, Mrs Mahon. We are so pleased that you were happy with the bench and the service received. Hope the bench was a hit at your party!

Rated 5 out of 5 stars

Beautiful Wooden Bench - Great Service!

The teak bench was delivered by a very polite and helpful gentleman - with the delivery being exactly in the agreed slot. The quality if the bench is actually better than I expected - beautiful wood, tight and precise joints, lovely finish. It is not often that your expectations are exceeded, but I give these guys 10 out of 10. Happy customer!

18 July 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Hi Peter, thank you very much for your wonderful review! We are delighted that you appreciate the quality of the bench and are so pleased you were happy with the service received too!

Rated 5 out of 5 stars

A fantastic garden bench

A fantastic garden bench made even better by great service from start to finish every person was so helpful and the delivery driver was excellent nothing was too much trouble well worth the money.

11 July 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Thank you for your lovely review, Bob! We are thrilled that you were happy with the service and delivery. Hope you are enjoying your new bench!

Rated 5 out of 5 stars

Excellent service from start to finish, "well done".

The whole process of purchasing Brompton Narrow Teak Expandable Table from Corido was very smooth. This was thanks to sales assistant Mr Morgan Wallace being prompt and accurate with replies to messages I sent him. Order placed 12th July delivered and assembled for us 9am 17th July as promised. Table excellent quality and well made. Very pleased. Just need the weather to improve. Well done Corido.

17 July 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Hi Paul, thank you very much for your wonderful review! We are delighted that you have been pleased with the Brompton table and are glad to hear to hear you were happy with the service too. I will be sure to pass your kind words along to Morgan!

Rated 1 out of 5 stars

Expensive Extremely Inferior Furniture

Made a considered purchase of new garden furniture through Corido Teak Garden Furniture Feb 2021 but did not get delivered until May 2021 due to Suez Cannel blockage. Once table and 4 chairs arrived was advised by Corido that their special treatment products (at an additional £85) was only way of guaranteeing long term care, this was followed.
Since this time all of chairs have had an issue of rear stop bolts shearing off and other fixings constantly coming loose making the chairs unsafe to use without checking and re-tightening. not something I would expect of any furniture of any quality.
To add insult to injury this year (2 years old) when the furniture was uncovered from winter storage the teak had began to splinter and crack. when contacted Corido to complain regarding over all substandard of this furniture their response was suggesting to glue and sand down the furniture and re coat with specialist protector, as a token of good will they would provide sand paper and glue.
AVOID!! this company at all cost as products are inferior sub-standard and customer service is none-existent

11 June 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Dear Martin,

We are sorry to hear that you have been unhappy with the advice we’ve provided.

On delivering our Teak Furniture our driver provides Teak Care Instructions which state that “you can simply leave it to weather naturally or apply one of our teak care products depending on your preference”. We provide care information for our teak furniture but we do not in the leaflet, nor on our website, suggest that using our teak care products is the only way of guaranteeing long term teak care. Some customers purchase our teak care products but many choose to let their teak weather to a silver-grey patina.

We did, indeed, send fittings to you in November 2021 and as we had not heard from you since we believed that the issue had been fully resolved. We do recommend routinely tightening fixings on folding chairs periodically as they can loosen over prolonged use and storage.

As you state in your review, you contacted us on 30th May 2023, 2 years after you took delivery of your order and a year after the warranty had expired, to advise us that the teak had begun to splinter and crack. Teak, in common with many hardwoods, can check (ie crack), known as end grain checking, but it is superior to many hardwoods in that it is resistant to rotting and is not prone to splinter.

Therefore, when you advised us of the splintering we deduced that this was due to the effect of local factors acting on the teak and was not a defect within the teakwood. We rarely encounter splintering on our teak furniture, the last occasion turning out to be caused by vermin, in fact, squirrels. As the images show the splinters to be on the edges of slats, rather than in the centre, we again believe this re-affirmed that it did not emanate from the teak rather it had been impact damage or wildlife interference.

As we stated at the time you contacted us earlier this month, your order was a year out of warranty but in spite of this we offered to send 3 grades of sandpaper, free of charge, to sand off the splinters and glue to repair the checking. We are sorry you feel this level of customer service does not live up to your expectations.

Rated 5 out of 5 stars

Excellent quality 5ft teak garden bench

Excellent quality well-made 5ft teak garden bench from this company. Very good value for money and carefully delivered from Surrey to Devon by a member of their firm. Highly recommended.

1 June 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Thank you for taking the time to leave us this lovely review, we are delighted that you are happy with the bench!

Rated 5 out of 5 stars

“memorial bench”

I wanted to place a “memorial bench” at a local Arboretum. They recommended Corido as they have a lot of benches on site and found them to be of excellent quality.
The website is clear and easy to use.
The options for an engraved plaque or wood carving is clear. Delivery only took a few weeks and the bench is excellent quality, sturdy and exceptionally smooth wood.prices are reasonable too. Would highly recommend.

5 June 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Thank you very much for your wonderful review! We're so pleased that you are happy with your memorial bench, and greatly appreciate your positive feedback on the ordering and delivery.

Rated 5 out of 5 stars

Delighted

Polite and informative service over the phone. Delivery was perfect. Garden bench is very high quality. Delighted.

26 April 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

We're glad to hear you are happy with your new bench - thank you very much for taking the time to leave us this wonderful review!

Rated 5 out of 5 stars

Thankyou for my bench it's beautiful ❤️…

Thankyou for my bench it's beautiful ❤️ well made
Thank all of your team for all the help you have us 20/20

18 April 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Thank you so much for your lovely review, we're delighted to hear you are happy with your new bench!

Rated 1 out of 5 stars

Awful company

Awful company. Furniture arrived damaged yet as the company asks you to carry the furniture in with the delivery man they accuse you of causing the damage. It’s been weeks now and I am stuck with damaged furniture and no resolution. Don’t take what they offer you as set in stone as they aren’t true either

6 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, delivered as stated when ordered, we are pleased with the two benches and table, really well built. Would certainly recommend.

19 April 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Hi Frank, we're so glad to hear that you're happy with your new garden furniture! Many thanks for taking the time to leave us this lovely review.

Rated 5 out of 5 stars

Lovely wooden garden set

Ordering by phone was made easy by the helpful Corido employee Melany. Figured out exactly what I needed and within budget.
Delivery was on time, and kudos to driver Hector, who was really helpful, efficient and installed the garden set.
Just in time for the sunshine!
Really good quality wood and design. I appreciated the recyclable cardboard packaging, with very little plastic too.

3 April 2023
Unprompted review
Corido Teak Garden Furniture logo

Reply from Corido Teak Garden Furniture

Thank you for your lovely review, Jacquie! We're so glad to hear you had a good experience shopping with us and I'll be sure to pass along your very kind comments to Melany and Hector. Hope you are enjoying the set in the sunshine!

Rated 5 out of 5 stars

Great service!

This is a company we would most definitely recommend. Linda Russell was a pleasure to deal with from start to finish, a very efficient lady. We purchased a round tree bench and accompanying teak treatments. The bench was delivered in two parts and was packed extremely well, resulting in it arriving in immaculate condition, despite it having to be shipped off the UK mainland. Corido gave us a date for delivery to our shipper and the packages arrived exactly when expected, resulting in a completely stressless transaction for us. Well done all at Corido!

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a garden storage bench no problems

Ordered a garden storage bench, it was dispatched just about when they said it would be. It arrived early on the day, and outside our 3rd floor flat without us having to do anything. Product was in good condition, and pretty well packaged, exactly as described on site. Would shop again.

17 August 2022
Unprompted review
Rated 5 out of 5 stars

Taverner Armchairs

We ordered two Taverner Armchairs online. The website warned that there would be a delay, so we asked that the chairs be delivered as soon as possible, as they were birthday gifts. Within a couple of days, we received a phone call, telling us they would be delivered the next day. And so they were. Mike the driver was extremely helpful, carrying both chairs (which were very heavy) round the side of the house, through a narrow passage. The chairs are great, just what we wanted. We rang for advice on care of them, which we got, very friendly and helpful.
Thanks so much for beautiful chairs and a great service.

13 August 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Thanks for delivering my console table a week earlier as promised. Nice to find a company that listens to their customers requests. Highly recommended 👌.

29 June 2022
Unprompted review

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