Cormar Carpet Company Reviews 7,665

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,046 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and luxurious feel. Many people also commend the efficient and professional service, from the helpful staff to the seamless delivery and fitting processes. Reviewers are particularly satisfied with the product's appearance and how it enhances their homes. However, some customers were dissatisfied with the service, reporting issues with unfulfilled promises regarding stain guarantees and a refusal to replace carpets. A few other people also felt that the samples received did not accurately represent the color on the website or that the carpet itself lacked thickness and softness.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the superb quality of the carpets,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of the carpets,... See more

Service

People report positive experiences with service. Customers frequently praise the efficiency, punctuality, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the promptness of sample... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and professionalism. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Time will tell if carpet lives up to its promise, however we are very pleased with our newly fitted living room carpet. The carpet completely changes our living room for the better! It looks so big, c... See more

Rated 5 out of 5 stars

Dan Sheehans were a pleasure to deal with. Once we chose the carpet there was about a 2 week wait for it to be delivered, but knowing this we were given a date for fitting and as promised bright and e... See more

Rated 5 out of 5 stars

I have a problem getting around to look for carpets heard about comar carpets in the past have a idea of colour i want so seeing in real is brilliant thisis my second sample of 3 so hopefully it will... See more

Rated 5 out of 5 stars

Excellent quality, however, time will tell. Our previous carpet lasted 15 years, and was still in good condition. If we get this kind of life, we'll be very pleases


Company details

  1. #63 of 122 best companies in Manufacturer

Written by the company

Cormar Carpet Company is a proud, British, family-run business and has been making carpets since 1956 at its two mills in Lancashire. Cormar manufacture and deliver their carpets to flooring retailers and wholesalers across UK and Ireland, winning over fifty awards, including “Best Carpet Manufacturer” since 2012.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Beautiful carpet

Beautiful carpet, quick delivery. Quality is outstanding. Idea carpet chosen with having family dog . Colour is what we were looking for.
Service from Wirral flooring was excellent, staff very knowledgable with all advice given .

26 March 2026
Rated 1 out of 5 stars

Carpet leeching oil!!

I am very unhappy with the Cormar carpet which I purchased from Clarkston Carpet Centre and was fitted by their fitter. Having a carpet fitted in the lounge of a very small house causes huge inconvenience as there is nowhere to put anything. Also, having to disconnect my router, TV box and all the other gadgets to enable the fitter to lay the carpet is quite a challenge as well as having to reconnect them afterwards. It is all so time consuming. Doing it all once is bad enough and something I can put up with for the benefit of getting a new carpet. However, finding that my new Cormar carpet was leeching oil from within the fibres was just awful!! I have never heard of this before and, to be honest, I was really disgusted! What if a child had found it. The shop manager came and tried to clean it (not happy about that) but another oil stain appeared while he was here. In the end he did agree to get me a new carpet but I wasn't going to have a Cormar one. I know that the shop will be reimbursed for the carpet and fitting, but I have been totally inconvenienced by having to move everything from my living room yet again and spend another day dealing with the whole situation. I think I should be compensated for all the stress and inconvenience. I am a 73 year old woman and I don't expect to have to deal with all of this.

9 March 2026
Cormar Carpet Company logo

Reply from Cormar Carpet Company

Hi June, thank you for getting in touch. We are sorry to hear that you were dissatisfied with your recent Cormar carpet. In line with Trading Standards, our contract lies with the retailer in which we have supplied this carpet to. Therefore, we urge you to get back in touch with your retailer/supplier if you are still unhappy with the outcome. If you would like to discuss this further, please don't hesitate to contact us at marketing@cormarcarpets.co.uk

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