Cormar Carpet Company Reviews 7,663

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,046 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and luxurious feel. Many people also commend the efficient and professional service, from the helpful staff to the seamless delivery and fitting processes. Reviewers are particularly satisfied with the product's appearance and how it enhances their homes. However, some customers were dissatisfied with the service, reporting issues with unfulfilled promises regarding stain guarantees and a refusal to replace carpets. A few other people also felt that the samples received did not accurately represent the color on the website or that the carpet itself lacked thickness and softness.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the superb quality of the carpets,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of the carpets,... See more

Service

People report positive experiences with service. Customers frequently praise the efficiency, punctuality, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the promptness of sample... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and professionalism. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Time will tell if carpet lives up to its promise, however we are very pleased with our newly fitted living room carpet. The carpet completely changes our living room for the better! It looks so big, c... See more

Rated 5 out of 5 stars

Dan Sheehans were a pleasure to deal with. Once we chose the carpet there was about a 2 week wait for it to be delivered, but knowing this we were given a date for fitting and as promised bright and e... See more

Rated 5 out of 5 stars

I have a problem getting around to look for carpets heard about comar carpets in the past have a idea of colour i want so seeing in real is brilliant thisis my second sample of 3 so hopefully it will... See more

Rated 5 out of 5 stars

Excellent quality, however, time will tell. Our previous carpet lasted 15 years, and was still in good condition. If we get this kind of life, we'll be very pleases


Company details

  1. #63 of 122 best companies in Manufacturer

Written by the company

Cormar Carpet Company is a proud, British, family-run business and has been making carpets since 1956 at its two mills in Lancashire. Cormar manufacture and deliver their carpets to flooring retailers and wholesalers across UK and Ireland, winning over fifty awards, including “Best Carpet Manufacturer” since 2012.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Our new carpets

The carpets seem a good choice only time will tell. Our local fitters (whom we have used for many years) helped and guided us in our decision to buy this product. For the price they look and feel a reasonable quality, also it’s good to know that strong cleaning products can be used when trying to remove the inevitable spills that do happen over the years. As I said time will tell but we are pleased so far.

10 March 2026
Rated 1 out of 5 stars

I ordered samples but they didn't…

I ordered samples but they didn't arrive.

6 March 2026
Cormar Carpet Company logo

Reply from Cormar Carpet Company

Hi Samantha, I'm sorry to hear that your samples haven't yet arrived. I have located your sample order and requested this be re-sent. If you still haven't received anything by next week, please do get back in touch at marketing@cormarcarpets.co.uk. Apologies again for any inconvenience this may have caused. Kind regards.

Rated 5 out of 5 stars

Went to a local supplier

Went to a local supplier, Bournemouth flooring, and purchased and had fitted a carpet from cormar carpets palm sugar twist pile,
Great fitting fantastic luxury and quality well pleased thanks

3 March 2026
Rated 5 out of 5 stars

The carpet barn was very helpful when…

The carpet barn was very helpful when we were trying to decide Which one we wanted and very accommodating with the time slot that we required.
The fitter was very professional and everything was done well.

2 March 2026

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