Great product- Great customer service. I ordered 2 stemless wine glasses after seeing them advertised on Instagram. There was an issue with delivery on the part of Parcelforce. Without question Susa... See more
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Review summary
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Originally ordered a pair of glasses before the holidays, but they got lost once Fed Ex had them. Company resent them without any problem and they are so unique and beautiful. The ocean scene in turqu... See more
Company replied
I was looking for stemless wineglasses that just looked a bit different and also classy, and these do not disappoint. They look and feel great, and I know they will be a well admired by friends and fa... See more
Company replied
I have order the Sagrada glasses and no issues. I ordered the Nativity glasses (stemmed and not stemmed). Several issues arose with the color being scratched off. Ivette handled the returns of which t... See more
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4.6
Excellent
212 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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A brilliant company
A brilliant company. My wonderful glasses arrived quickly and beautifully packed. I’m so pleased with them and intend to buy more later in the year.
My special thanks to Susana who was unfailingly helpful to me
16 July 2025
Unprompted review
Reply from Cornetbarcelona
Hello Cilla,
It´s my pleasure to assist you.❤️
I’m super happy that you´re pleased with your new Cornet Barcelona art pieces. 🥰
And it’s always a joy to help our wonderful customers like you, and your kind words genuinely made my day!
We’ll always be here whenever you’re ready to add more pieces to your collection later this year or whenever you need our assistance.
Have a lovely day,
Susana
I absolutely LOVE these fabulous…
I absolutely LOVE these fabulous glasses/pieces of art. I was skeptical at first but they looked so nice online I took a chance and ordered a set of four Ocean Majestic stemless wine glasses for myself and they arrived packed in a gorgeous black box packed so perfectly. I instantly fell in love. Then I turned around and bought a set for a friend’s birthday. Can’t wait until she gets them! Shipping was quick and the company is fantastic at keeping in touch. Very Very happy!!
10 July 2025
Unprompted review
Reply from Cornetbarcelona
Hello Gretchen,
Susana from Cornet Barcelona here. ❤️
I´m overjoyed to learn how much you love your new Ocean Majesty wine glasses. It’s always wonderful to hear that a bit of hesitation turned into love at first sight!
And what a thoughtful gift for your friend -- we’re sure she’ll be just as delighted.💯
Thank you for your trust and support, and for letting us be a part of such meaningful moments.
We’re so grateful to have you as our valued Familia member! ❤️
Greetings from Barcelona,
Susana
My wife and I are true fans of this…
My wife and I are true fans of this Company. The excellent craftsmanship and hand painted colors make each piece a true work of art. Five Stars also to their Customer Care Group. A special thanks to Ivette whom has shown us what truly outstanding customer service is!
Mike
2 June 2025
Unprompted review
Reply from Cornetbarcelona
Hello Mike,
Susana here. This review truly means a lot to all of us at Cornet Barcelona. 😊
I´m thrilled that you and your wife are enjoying our handcrafted pieces -- knowing they’ve brought joy into your home makes everything we do worthwhile.
Also, your kind words about the artistry and colors warm our hearts.
And I’ll be sure to share your special thanks with Ivette -- she’ll be so happy to hear that her support made a difference.
Thank you again for being part of our la familia. We're truly grateful for your support and appreciation.
Cheers!
Susana
Delayed receipt of purchase
I purchased a set of wine glasses on April 29, 2025. Today is June 20th. My purchase is now in Italy and I live in the United States. This will be the only time I ever make a purchase from this company.
20 June 2025
Unprompted review
Reply from Cornetbarcelona
Dear Sandra,
It´s Susana from Cornet Barcelona.
I hope everything is well.
After reviewing your order, please allow me to gently clarify what happened.
You placed your order on April 29, 2025; however, due to an unexpected inventory issue, we needed to cancel it.
A message explaining the situation and confirming your full refund was sent to you on April 30.
Nonetheless, it’s possible the email didn’t reach you as intended, and I’m truly sorry if that left things unclear.🙏
Just to reassure you, your order was not shipped, and nothing is currently on its way. The full refund was processed at the time of cancellation.
If you’d like me to resend the refund confirmation or you require any further details and assistance, please don’t hesitate to reach out to us at wecare@cornetbarcelona.com.
Sincerely,
Susana
I brought a set of the wine glasses as a gift.
I brought a set of the wine glasses as a gift for my partner. She loved the uniqueness and individuality of each glass. Unfortunately, despite the fact the glasses were so well packaged, one of the glasses slightly damaged. However, this did not take away from experience as the customer services and care were excellent. The customs care manager who dealt with this on my behalf was so courteous and helpful. She was prompt with emails and kept me updated though out. The replacement glass arrived and was as beautiful as all the others. We are now looking at other products to add to the collection.
2 April 2025
Unprompted review
Reply from Cornetbarcelona
Hello Ian,
This is Ivette from Cornet Barcelona.🙂️
Thank you so much for sharing your honest feedback.
First of all, we are truly grateful that you chose our glassware as such a special gift for your partner. It's wonderful to know you appreciate the uniqueness and handcrafted nature of our pieces.
I completely understand how disappointing it must have been to discover that one item was slightly damaged during transportation. It’s disheartening for us, as we take great pride in delivering pieces that delight our recipients.
And for that, I offer our most sincere apologies for this issue.
That said, I’m glad my colleague Susana was able to assist you effectively and find the best solution for you.
Please know we take this matter very seriously and are committed to providing the best possible experience. We’re also working to prevent similar issues from occurring in the future.🙏️
We truly appreciate your patience and understanding throughout this process. Once again, thank you for being such a valued customer and for your continued trust in choosing us again.💯️
Thank you and have a great day!
Ivette
Champagne glasses from Cornet Barcelona and…
The glasses from Cornet Barcelona are really beautiful and unique - I bought them for an engagement present . The customer service in Spain was very good after some challenges with the delivery in the U.K. (which was not Cornet Barcelona fault ) so I would definitely buy more gifts . For the quality the price is very affordable .
8 April 2025
Unprompted review
Reply from Cornetbarcelona
Hello Ms. Katherine,
Susana from the Cornet Barcelona here.
I´m so happy to hear that you chose our glasses as an engagement gift and that they were well received by the couple.
Also, thank you as well for your warm appreciation with our service.
It’s also wonderful to know that, even with the delivery challenges, our team was able to support you well.
Your overall kind words about the quality and uniqueness of our pieces and your intention to return for future gifts really encourage us to keep doing what we love.
We´re always here, ready to assist you with your future orders.
Thank you again,
Susana
Thjs group is one of the best I’ve done…
Thjs group is one of the best I’ve done business with. They are very professional.
Their art work and designs are 2nd to none. I’d highly recommend them to anyone who is looking for something extremely beautiful and creative as a gift for the Holidays or a special occasion. Their people are truly special people!
30 March 2025
Unprompted review
Reply from Cornetbarcelona
Hello Rick,
Susana from the Customer Care Team here.
Thank you so much for your kind words! 😊
We're absolutely thrilled to hear that you had such a positive experience with us. It means a lot to us that you appreciate the artistry and professionalism behind our work.
We also appreciate your recommendation as well as your trust.
If you ever need assistance again in the future please know that we´re just one email away.
Thank you and have a beautiful day!
Susana
Absolutely amazing wine glasses
Absolutely amazing wine glasses. They are stunning and I will buy more
14 February 2025
Unprompted review
Reply from Cornetbarcelona
Hello Paul,
It´s Susana from Cornet Barcelona.
Thank you so much for your wonderful feedback!
I´m very thrilled that you love your new wine glasses. It truly means a lot to us, and we’re excited that you’ll be back for more!🥰
If you ever need any assistance in the future, please don’t hesitate to reach out. I´m here to help!
Cheers,
Susana
She Loved Them
I gave my fiancee a set of six Sagrada Balloon Wine glasses as a gift for Christmas. When she opened the box and saw the beauty and uniqueness of the gift she was overwhelmed. The quality of the glass and the vibrancy of the paint colors is outstanding. The fact that the gift represented both her Spanish heritage and her faith made it that much more special. She is so happy with them that she now displays the glasses in her china cabinet.
I was very happy with the ordering process. The representatives at Cornet Barcelona were very helpful and responsive to any questions I had. I highly recommend this company.
24 December 2024
Unprompted review
Reply from Cornetbarcelona
Hello Michael,
It´s Susana. Please bear with us for the delay in getting back to you here.
Thank you so much for taking the time to share this beautiful story.😊
I´m truly touched to hear how much your fiancée loved her new ´Sagrada´ Balloon Wine Glasses, and how meaningful they are to both her heritage and faith. What a thoughtful and special gift of yours for her! ❤️
It brings us so much joy as well to know that the glasses are proudly displayed in her china cabinet! And it´s delightful that you had a smooth experience with us and felt supported throughout the process.
We always do our best for all of our Familia members like you.
Thank you again for your kind recommendation. It means the world to us.
Greetings from Barcelona!
Susana
Susana
Beautiful glassware 😍 I ordered four…
Beautiful glassware 😍 I ordered four for my sisters and each one is truly a work of art!! One of the glasses arrived broken, but customer service was amazing and they got a replacement in the mail to be very quickly. 10/10 recommend buying from this company!!
22 January 2025
Unprompted review
Reply from Cornetbarcelona
Hi Melissa,
Wow, thanks a lot for writing your lovely review of your order from us!🥰
I´m glad to know how pleased you are with the beauty of the art pieces you ordered for your dear sisters.
I´m confident that they´ll elevate their drinking experiences into more enjoyable ones. We´re happy to be your trusted gift provider. ❤️
Also, we´re grateful for your sweet words about our service. We´ll always do our best to ensure that we provide the best and consistent assistance we promised to each of our valued customers like you.
Thanks again and greetings from Barcelona!
Susana
Faulty goods and poor customer service
Very, very disappointed with the glasses. I ordered these as a gift for my daughter so she could start collecting them. On receipt of the gift she went to use them and both glasses wobbled and one glass splintered into her finger.
I contacted them straight away - with photos - response times have been terrible and resolution not great. These are expensive glasses and to return I need to wrap in bubble wrap (which guess what I don’t have) and traipse to one of the collection points. Don’t feel that it is acceptable and I shouldn’t be inconvenienced for faulty goods. My daughter still has the splinter in her finger as well!! Still waiting for response from my last email on Friday.
Just not good enough.
27 December 2024
Unprompted review
Reply from Cornetbarcelona
Hola Karen,
This is Constanza from the Cornet Barcelona team.
I truly appreciate you taking the time to share your feedback.
I’m very sorry for the experience you and your daughter have face, this is certainly not the level of service or quality we strive to provide. I sincerely regret the issue with the glass and understand your frustration regarding the return process. 🙏
I’ve checked your case and noticed that you’ve already received the replacement for the defective piece.
However, I completely understand that the situation was far from ideal, and I will be sharing your concerns with our team to see how we can improve.
If there’s anything else I can do to assist you, please don’t hesitate to reach out, I’m here to help. 💯
Have a great day,
Constanza
We had received a pair of the glasses…
We had received a pair of the glasses and saw when taken out of the box, there were several cracks in the lip of the glass. We didn't want to let the giver of this gift know, so we reached out to Sifa and she helped us exchange it without needing the PO number from the gift giver! Outstanding customer service along with great communication on when we would be getting the replacement.
2 January 2025
Unprompted review
Reply from Cornetbarcelona
Hello Matt,
It’s Susana from Cornet Barcelona.
We truly appreciate your kind words and are grateful for your wonderful review!
Our goal is always to provide the best experience for our valued customers, and while it was unfortunate that your order arrived with an issue, we’re glad we could make things right for you.
Please know that we’ve taken note of what happened, and we’ll continue doing our best to prevent such situations in the future.🙏
Most of all, we’re happy that everything was resolved in the end and that you’re satisfied with your experience. This wouldn’t have been possible without your patience and trust, so thank you for giving us the chance to make things right!
Sending our warmest greetings from Barcelona,
Susana
Quality Wine Glasses
Quality wine glasses. They’ve impressed everyone who has seen them.
Had a small query and their response time was first class.
If you want something that will receive positive feedback from friends you should purchase these glasses.
30 December 2024
Unprompted review
Reply from Cornetbarcelona
Hi Hugh,
Susana from the Customer Care Team here.
I´m very delighted that you´re pleased with our brand and most especially with the quality of your art pieces! 🥰
Also, thanks a lot for recommending us. We truly appreciate such lovely feedback and that it inspires us to continue sharing the beauty of our glasses with everyone. 🙏
Always feel free to email us at wecare@cornetbarcelona.com if in case you need anything.
Thank you and have a lovely day!
Susana
Very Prompt professional customer…
Very Prompt professional customer service!
20 December 2024
Unprompted review
Reply from Cornetbarcelona
Hola Rod,
Susana from Cornet Barcelona here.
Thanks for this wonderful review of our service.
We truly appreciate it. 🥰
Have a beautiful day!
Susana
Company made it right - but beware shipping times
Updated after dealing with the company:
So I was initially very unhappy as my order seemed or have stalled out in the void. But luckily it arrived the day before Christmas. While the shipping promise was not met, the product is GORGEOUS and the company reimbursed my expedited shipping. SO, in conclusion, gorgeous glasses, be careful not to request on a tight timeline, but when you receive them you will be delighted;
Initial review: So far I am super unimpressed. I ordered these as a Xmas gift on 12/13 due to the 2-3 days delivery guarantee- which I paid heavily for. Fast forward to 12/21- shipping is "on the way but delayed" with zero update on when they are due and no guarantee that I can see they will arrive for Xmas. VERY disappointed and I feel scammed
20 December 2024
Unprompted review
Reply from Cornetbarcelona
Dear Sylvie,
Ivette from Cornet Barcelona here. 😊
I'm so happy to hear that we were able to find a solution and sort everything out to ensure your gorgeous glasses will arrive before Christmas!
I completely understand how important it is to have the order on time, especially for special dates. Despite the initial delay with the expedited delivery, we’re glad we could find an effective solution for you.
We always strive to meet delivery dates, but sometimes unforeseen delays can happen once the order is shipped, as we don’t have full control of the order while it’s in transit.
To demonstrate our commitment to providing the best experience for our customers, we reimbursed the shipping costs of your order to make up for the inconvenience and ensure your trust in purchasing with us.
Your valuable feedback is truly appreciated, and it will help us improve our service in the future.
Thank you for your understanding and support! 😊
I'll be more than happy to assist you personally so please don't hesitate to let me know whatever you need, Sylvie.
Thank you again!
Made in China and Very Expensive
The glasses are beautiful but very thin and fragile. I just purchased a set of wine glasses for a Christmas gift so I hope they last a while for the recipient for as much as I had to pay for them. I probably won't purchase again due to them being MADE IN CHINA. The box they are packaged in has a small sticker on the bottom stating this in small print.Their website leads you to believe they are being handcrafted in Spain. I can get beautiful glasses that are probably made in China from Amazon for half the cost so that's what I'll do next time.
21 December 2024
Unprompted review
Reply from Cornetbarcelona
Dear Angela,
This is Susana from Cornet Barcelona.
I’m sad to hear that your experience hasn’t been what you had hoped for. We genuinely care about our customers and want every piece to bring satisfaction. Please know that we’re here to help in any way we can.😥
To share a little about our process, all of our art pieces are thoughtfully designed in Barcelona and handcrafted with great care in our specialized workshops.
These workshops of ours are located in both Europe and Asia, have been dedicated to fine glass artistry for over 60 years, ensuring that each piece is crafted with love, skill, and tradition.
We take great pride in maintaining the highest quality standards and carefully selecting our partners to create glassware that we truly believe in. That’s why we stand behind our pieces with a 90-day money-back guarantee and a 1-year warranty—your satisfaction means the world to us.
Please don’t hesitate to reach out to wecare@cornetbarcelona.com if there’s anything we can do to assist you. I’d love to help in any way possible.
Yours sincerely,
Susana
Best In Class / Unmatched Service
What made my experience great is the unmatched best in class customer service. I worked direct with Constanza who couldn't of offered a higher level of down to earth, take care of the customer, service! I know it was indicated that the team at CB played a huge role as well so hats off to the full CB service team. I couldn't be happier with my product, more importantly I couldn't be happier with the service. Highly recommend Cornet Barcelona to anyone!!
18 December 2024
Unprompted review
Reply from Cornetbarcelona
Hola Jayme,
This is Constanza from the Cornet Barcelona team. 😊
I just wanted to thank you so much for your kind words!
I’m beyond happy to hear that you’re very pleased with both our service and our products. 🙏
We always strive to provide the best experience possible, so knowing that you felt taken care of truly means the world to us.
I’ll be sure to share your lovely feedback with our entire team, and we deeply appreciate your support and recommendation!
Enjoy your gorgeous pieces, and thank you again! 🤩
Wishing you a wonderful day,
Constanza
What an experience - wonderful glasses - excellent customer service ;)
We are delighted with the glasses, which are a highlight on any table. The perfect finish, the grace, the wonderful ambience they offer, the moment of surprise that guests feel when they see and feel the glasses for the first time - all this makes us happy.
Admittedly, there was a small problem at the beginning, but this was solved in an impressive way by customer service. We would like to take this opportunity to say a big thank you to Sofia. Rarely have we felt such a customer experience, where communication and response were completely problem-free and absolutely prompt. At the end of the day, we have a satisfied customer - something that is rare in this day and age of mass production.
All in all: Thank you for everything!
18 December 2024
Unprompted review
Reply from Cornetbarcelona
Hi Christian!
It's Sofia here.
Thank you so much! Your kind words really touched me, and I’m beyond grateful for the time you took to share your experience.
It means a lot to know the glasses brought so much joy and elegance to your table, and that they’ve made such a great impression on your guests. 🤩
I truly appreciate your understanding with the initial issue, and I’m so glad I could assist in resolving it for you.
Your feedback means a lot to us, and I can’t express how much it motivates us to continue providing the best possible service.
Thank you again for being such a wonderful customer!
If there’s anything you need in the future, please don’t hesitate to reach out—I’m always here to help! 😊
Take care. ❤️
Sofia
Misleading advertising!
Received my glasses this morning which I had ordered for a Christmas gift.The glass colours are a lot less vibrant than shown on the website.
Very deceptive advertising on the website suggesting that these glasses are hand blown in Spain, when in fact they were made in China. At that price would not have purchased, how disappointing.
Lastly to be charged an exorbitant fee for safe packaging and delivery, they arrived in a lightweight cardboard box with a thin layer of bubble wrap, not from Spain but from England. Not so very special or safe!
18 December 2024
Unprompted review
Reply from Cornetbarcelona
Dear Maureen,
This is Susana from Cornet Barcelona.
I truly regret to hear that your experience hasn’t met your expectations, and I’m really sorry to hear you’re disappointed with your purchase.
Your satisfaction is very important to us, and we’d love to look into this matter further to help resolve your concerns.
Could you kindly reach out to us at wecare@cornetbarcelona.com so that we can verify your order and offer you the best possible support? Please know that we´re here to assist you every step of the way.🙏
Regarding your concerns, I’d like to clarify that our art pieces are designed in Barcelona, and they are lovingly handcrafted in workshops that specialize in artistic glassware.
These workshops of ours have a long tradition of handcrafting and hand-painting fine wine glasses. They are located in both Europe and Asia, with a combined experience of over 60 years, which ensures each piece is crafted with great care and expertise.
At Cornet Barcelona, we take great pride in maintaining high-quality standards, and we select our manufacturing partners carefully to provide the best-handcrafted glassware that we know will delight our La Familia members.
Additionally, we chose to have one of our fulfillment centers in the UK to help offer lower shipping costs and quicker delivery times for our customers based there, while maintaining our commitment to delivering our art pieces with care.
I hope this explanation helps clarify things.
Nonetheless, please don’t hesitate to get in touch at wecare@cornetbarcelona.com if you have any further questions or concerns. I’m here to assist you however I can.
Sincerely,
Susana
I have received outstanding customer…
I have received outstanding customer care from Coronet Barcelona. Recently I ordered an Imperial Decanter. At some point the tracking information indicated that my package had been delivered however, I had not received any package. I notified Coronet Barcelona of this situation. They encouraged me to contact the delivery company. After contacting several companies I found the company that had my tracking number. They indicated they had attempted to deliver the package three times and were not able to get into my apartment building and had sent the package back.
I sent this information to Sofia at customer care. She arranged to resend the package using UPS who is set up to leave a message with a place where the package can be picked up from if they can’t get in to deliver.
I have now received this beautiful decanter and I am totally pleased. I loved the customer care I received from Sofia. I felt like part of the Coronet Barcelona family.
11 December 2024
Unprompted review
Reply from Cornetbarcelona
Hi Laurel,
It's Sofia here. 😊
Thank you so much for sharing your experience. I'm absolutely delighted to hear that you’re happy with your beautiful Imperial Decanter!
I truly appreciate your patience and persistence throughout the process, and I’m so glad we were able to get everything sorted out for you.
It means a lot to me that you felt supported and cared for along the way.
Our goal is always to make sure our customers feel like family, and reading your review is truly the best compliment I could receive.
You’ll always have a friend here at Cornet Barcelona! 🌟
Thanks again!
Sofia
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