Cornetbarcelona Reviews 

212
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpfulness of the staff, who are noted for resolving issues efficiently and providing excellent communication. Many people describe the products, particularly the glassware, as beautiful works of art, unique, and well-made, often exceeding expectations and becoming admired pieces. However, some customers also noted concerns regarding product quality, specifically mentioning issues like paint peeling, colors washing off, or poor application of paint and decals. A few other people also felt that the product origin was misleading, as items advertised with an artisan image were sometimes shipped from different countries.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the glassware as beautiful,... See more

Quality

Consumers find quality to be positive, with many reviewers describing the products as beautiful works of art,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as great, excellent,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and stating they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product- Great customer service. I ordered 2 stemless wine glasses after seeing them advertised on Instagram. There was an issue with delivery on the part of Parcelforce. Without question Susa... See more

Company replied

Rated 5 out of 5 stars

Originally ordered a pair of glasses before the holidays, but they got lost once Fed Ex had them. Company resent them without any problem and they are so unique and beautiful. The ocean scene in turqu... See more

Company replied

Rated 5 out of 5 stars

I was looking for stemless wineglasses that just looked a bit different and also classy, and these do not disappoint. They look and feel great, and I know they will be a well admired by friends and fa... See more

Company replied

Rated 5 out of 5 stars

I have order the Sagrada glasses and no issues. I ordered the Nativity glasses (stemmed and not stemmed). Several issues arose with the color being scratched off. Ivette handled the returns of which t... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

212 reviews

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4.6

All reviews

(212)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

I didn’t receive my wine glasses before…

I didn’t receive my wine glasses before Christmas because PayPal didn’t include my full address so they were returned to the company. Cornetbarcelona refunded my money and then sent me another set of glasses. They were simply Beautiful! So worth the wait. I will definitely order from them again. Wonderful customer service. They reached out to me very quickly after messaging them a couple of times. Definitely a service to order from. You won’t be disappointed!

7 December 2023
Unprompted review
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Reply from Cornetbarcelona

Dear Yvette,

It's Sofia from Cornet Barcelona.

Thank you for such an honest review. 😊

I understand that PayPal didn’t include your full address in the order so it was returned to our company. I'm sorry for the inconvenience caused by this issue. 🙏

Fortunately, the replacement did arrive and I'm happy to know that you already have your art pieces with you and that you are enjoying them.

I'm pleased to hear that you like them and that you are looking to expand your collection in the future. It's great that your experience has been so positive in the end. ❤️

We are at your complete disposal in case you need us, Yvette!

Thank you so much for your trust and support, it means a lot to us.

Greetings from Barcelona,

Sofia

Rated 5 out of 5 stars

Thrilled!

Such gorgeous wine glasses! Thanks, for the VERY fast delivery. Orderd on monday evening, arrived in Gemany on Wednesday (same week)!!

10 January 2024
Unprompted review
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Reply from Cornetbarcelona

Dear Nicole,

It's Sofia from Cornet Barcelona.

Thank you so much for your 5-star review. 🙏

I'm glad to learn that you're thrilled with your new art pieces and that they arrived so quickly. So you can start enjoying them as soon as possible. 😜

I'm sure they will enhance any special occasion. 🍷

Greetings from Barcelona, Nicole!

Thank you,

Sofia

Rated 5 out of 5 stars

We ordered 6 goblets

We ordered 6 goblets, absolutely beautiful. When we looked at all of the goblets, 2 goblets had tiny chips on the rim. I emailed the company along with pics and they immediately sent a prepaid return label, within 12 days we had 2 new perfect goblets. Excellent customer care service. Happy customer

21 December 2023
Unprompted review
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Reply from Cornetbarcelona

Dear Lynne,

It's Sofia from Cornet Barcelona.

Thank you for your honest review. 😊

I'm very happy to hear that you are already enjoying your replacement and that you're satisfied with it.

Our goal is always to offer the best service and the best pieces to our wonderful customers, so I'm pleased to learn that we were able to solve the problem in an efficient way for you.

We are at your complete disposal in case you need us in the future. Welcome to our 'La Familia'. ❤️

I wish you a lovely day, Lynne.

Thank you,

Sofia

Rated 5 out of 5 stars

I bought a set of two stemless wine…

I bought a set of two stemless wine glasses for both my mom and myself. The quality is amazing and the glasswork is absolutely stunning. We both just got back from a trip to Spain and spent some time in Barcelona so these glasses will serve as a beautiful reminder of our visit to the Sagrada Família in person. I will be ordering more in the future! The customer service is phenomenal as well!

30 December 2023
Unprompted review
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Reply from Cornetbarcelona

Dear Cadie,

It's Sofia from Cornet Barcelona.

Thank you so much for your wonderful review. I'm honored and proud to learn about your experience with us. 🥰

I'm glad to hear that you and your mother have been in Barcelona recently and that these art pieces will be a reminder of this beautiful city and also of the fantastic Sagrada Familia Basilica.

On behalf of the whole team, we wish you a lot of enjoyment with your Cornet Barcelona glasses and many happy moments in 2024. 🎉

We look forward to seeing you soon!

Thank you for your trust and support. We appreciate it!

Cheers! 🍷

Sofia

Rated 5 out of 5 stars

Loved the craftsmanship and quality

Loved the craftsmanship of these wine glasses

Completely different from the usual

Service was great, quick delivery and very securely packaged

We will be buying more in the future

25 December 2023
Unprompted review
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Reply from Cornetbarcelona

Dear Mark,

It's Sofia from Cornet Barcelona.

Thank you so much for your 5-star review. We appreciate your support.

I'm pleased to learn that you love the craftsmanship of our art pieces. 🥰 I agree with you, they are totally unique.

I hope you enjoy them for many years to come. 🍷✨

We hope to see you soon at Cornet Barcelona.

Have a happy day, Mark. Thank you!

Sofia

Rated 5 out of 5 stars

Exceptional customer service and exceptional quality

I ordered the Sagrada whiskey glasses to start with since we recently discovered the sophistication of a good bourbon. What I received was nothing short of a work of art. The glasses were gently packaged in a silk lined box which kept them safe. Each glass is a one of kind masterpiece that captures the light so well I felt like I was back in the basilica looking out the windows. I had to then purchase the balloon wine glasses and decanter and the same thing happened. Each piece lovingly package and stunning to use. My final purchase for the new year was the champagne flutes which will help us ring in the new year in absolute style. My recommendation is to get on the waiting list for upcoming releases and do not hesitate to purchase your items when available. As a lover of fine art, this is a wonderful addition that will be appreciated for years to come. Each time I see that solid black box with gold embossed lettering on it, I know something special awaits inside.

28 December 2023
Unprompted review
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Reply from Cornetbarcelona

Dear Robert,

It's Sofia from Cornet Barcelona.

First of all, I'd like to thank you for your time and dedication in writing this wonderful 5-star review that we deeply appreciate. 🙏

I'm pleased to hear that you like your new art pieces and that they have arrived safely and securely in their special box. It's an honor to know that you have so many pieces from the collection! Wow! 🤩 I'm sure they look beautiful every time you set the table.

We appreciate your recommendation for future customers and we agree with you.

I hope you can enjoy all your pieces for many more years to come. It's a real pleasure to have you as part of our 'La Familia', Robert. ❤️ I can't thank you enough!

Much love and health for 2024. May all your wishes come true. 🥂

Greetings from Barcelona.

Thank you for your trust and support,

Sofia

Rated 5 out of 5 stars

Stunning!

The glasses are so beautiful, just like the pictures. They will be used - albeit carefully! The delivery was so quick that my daughter didn't realize that we'd bought them, as there didn't seem to be time. She mentioned them in passing to me on the 20th and I found them online and ordered them that day. They were delivered on 22nd, only 2 days later! We had been looking for something special for her and our son-in-law for some time and these fitted the bill perfectly. Heartfelt thanks to everyone at Cornet for the speedy consignment and for sorting out the last-minute change of delivery address. Would recommend you any day of the week!

22 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hola, Christine,

It's Sofia from Cornet Barcelona. 😊

Thank you so much for your fantastic review.

It makes me very happy to know that the art pieces have met your expectations. That is wonderful! Also, I'm pleased to know that the delivery was so fast. 🙏

I'm sure your dear daughter and son-in-law will enjoy these art pieces for many years to come. I wish you all the best in 2024. ❤️

We appreciate your words and are honored to have you as part of our 'La Familia'.

Please keep in touch!

Thank you,

Sofia

Rated 5 out of 5 stars

I received two glasses as a gift for…

I received two glasses as a gift for the lady of the house. They shipped relatively fast given it's the week before Christmas. Packaged very nicely. When I opened them I was stunned at how beautiful they are. We are sharing a bottle of Moscato in them when she opens them tonight. Thanks so much T.

22 December 2023
Unprompted review
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Reply from Cornetbarcelona

Dear Tim,

It's Sofia from Cornet Barcelona.

Thank you for sharing such a wonderful review.

I'm sure that you and the lady of the house enjoyed the bottle of Moscato together with your new art pieces. 😊🥂

I'm delighted to hear about your experience with us and very happy that it was so smooth. Our goal is to provide the best service and pieces for our wonderful customers and I'm pleased if we achieve that.

I hope you can enjoy them for many more moments of happiness!

Welcome to our 'La Familia', Tim. ❤️

Greetings from Barcelona.

Thank you,

Sofia

Rated 5 out of 5 stars

Once these pieces of art are in your…

Once these pieces of art are in your hands. You also will see and feel why I love them so much. We are so happy with our purchase that we have started to collect a complete line. Very well made and the free hand painting makes everyone of them special. Hoss Olson

22 December 2023
Unprompted review
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Reply from Cornetbarcelona

Dear Hoss,

Your review made us super happy! Thanks a lot for posting this here.🤩

I'm happy that your new Cornet Barcelona glasses brought joy to you and that they enhance your drinking experience.

This kind of review strengthens our views to continue sharing the beauty of our glassware all around the world.

I hope you enjoy them for so many years!

Always feel free to message us if you need anything.

Cheers!🥂

Susana

Rated 5 out of 5 stars

Shipping company damaged the box

Shipping company damaged the box, breaking one goblet. The customer care team immediately jumped in, giving me options to remedy the problem. The problem was quickly corrected in time for Christmas. Great ex!,

15 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hello Gary,

Thank you for sharing your experience with us, Gary!

We're grateful for the trust you've given us so we can rectify the issue. And you can be assured that we'll constantly do our very best to lessen and prevent this kind of unexpected and unfortunate situation in the future. 💯

If there's anything you need, please do not hesitate to tell me. I'll be glad to help!

Thank you,

Susana

Rated 2 out of 5 stars

Not made in Barcelona

Although these wine goblets are very beautiful to look at, and handle well, I was very disappointed to see on the label on the bottom of the box, that they are made in China. Also states they are designed in Barcelona.
Very disingenuous.
For the price I paid, I would really have preferred an item actually made in Spain.

21 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hello Hilary,

Thank you for sharing your order details.

I'm sorry to hear that you're not happy with the glasses you received.

I understand that it's disappointing when a product doesn't meet your expectations as you were hoping for art pieces handcrafted in Europe.

While we have two workshops, one in Europe and one in Asia, we cannot guarantee which workshop your product will come from.

However, you can be assured that both workshops have over 60 years of combined experience in crafting glass using traditional mouth-blown techniques. Our highly skilled artists put a lot of effort and dedication into each piece, and we have strict quality control in place at both workshops. 💯

We hope that you can appreciate the impressive and magical process of mouth-blown glassmaking and feel the love and care put into each item.

Also, we want you to feel completely confident and satisfied with your purchase, so we offer a 90-day money-back guarantee and a 1-year warranty for replacements.

If you have any other questions, please feel free to write us back at wecare@cornetbarcelona.com. I'll be happy to assist.

Thank you, Hilary!

Susana

Rated 5 out of 5 stars

You will be very pleased!

Now days ordering on line I figure it's a 50-50 chance that I will be disappointed and return the item. If from China that's more like 90-10. I saw the Cornet Barcelona stemless wine glasses last year and just put it in my mental memory bank as a potential gift for a dear friend of mine. Because this friend means so much to me I didn't want something cheap looking or feeling and it had to be quality! I recently ordered these unique glasses as my friend's Christmas gift and waited. Two days ago the box arrived in a typical cardboard shipping box. I was amazed that inside was a beautiful, satin lined holding box. I opened and carefully lifted out the glasses to inspect for breakage. They were in fine shape. I was amazed at not only how lightweight the glasses are but the beauty of the glass is spectacular!!! My friend's husband makes very good wines and they will be so pleased with this gift. A great combo that will compliment their wine!

16 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hello Susan,

Muchas gracias for sharing your beautiful order experience with us!😊

I'm so thrilled to hear how pleased you are with your set of art pieces received as well as with how we presented them that made your gift-giving experience more delightful.

I'm confident that through this unique gift, you have delivered so much joy to your friend. And these glasses would be a great compliment with their finest wine, for sure!

We're thankful for the trust you've given us and for allowing us to be part of your Christmas 2023.

In case you have any questions or if there’s anything you need, please always feel free to message us at wecare@cornetbarcelona.com. I'll be happy to help.

Greetings from Barcelona!❤️

Susana

Rated 5 out of 5 stars

Makes a beautiful gift first class

I sent a set of the stemless wine glasses to my friend she absolutely loved them. She said they are a piece of art and she will display them in a glass cabinet for all her friends to see. She sent me a picture they are beautiful now I can add to her set every year. Thank you

18 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hola Pat,

Thank you for selecting us as your reliable gift provider!🥰

We're delighted to hear that your friend appreciated the glasses so much. And it's heartwarming to know that she's taking good care of them by storing them properly. We would be thrilled to see the photo so feel free to share it with us if you feel like, Pat!❤️

Please don't hesitate to reach us at wecare@cornetbarcelona.com in case you need any assistance. I'll be happy to help you.

Greetings from Barcelona!

Susana

Rated 5 out of 5 stars

I ordered two hand painted wine glasses…

I ordered two hand painted wine glasses from this company as a Christmas gift for my wife. It was a weekend so I never expected to receive a email back. I got two one saying thank you for the order and that it they would follow up when the items shipped. Not knowing where they were coming from( I expected from Iberia) I was amazed when the second email gave me the history of the company and products and that they would be shipped from the northeast USA. I received them within four days from the order and was amazed. The packaging is high end and the glasses are thin, beautifully designed and decorated. I am sure she will be ecstatic on Christmas morning. I will be ordering more. Thanks for making a very pleasant experience B. Fahnestock

9 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hello B,

Thank you for sharing your pleasant ordering experience with us!

We're delighted to hear that you're satisfied with our follow-up letters and updates.

We aim to ensure that each of our valued customers is well-informed about their orders, so we are pleased to know that this has been convenient for you.

Moreover, we hope that your wife was pleased with the beauty and craftsmanship of her new Cornet Barcelona glasses. We would love to hear more about her impression, so please feel free to share her feedback with us anytime.

If there's anything you need in the future, please feel free to message us. I’m always happy to help.

Thank you and have a nice day!

Susana

Rated 5 out of 5 stars

Stunning gift for a friend!

Bought these wine glasses for a gift. Could not be more pleased...shipment was fast and the glasses are STUNNING!! Might have to purchase some for myself!

18 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hello Sue,

Thanks a lot for choosing us as your trusted gift provider. 🥰

I'm confident that these glasses will be so well received by your friend. We would love to hear her impressions too so feel free to write us anytime. ❤️

Also, yes, it would be surely more wonderful if you'd order some for yourself! They'll enhance your drinking experience and dining moments, I'm certain.

In case there's anything you need in the future, please feel free to message me. I’m always happy to help.

Happy Holidays!

Susana

Rated 5 out of 5 stars

Sagrada wine glasses

Ordered the Sagrada stemless wine glasses & couldn’t be more happier.
The quality is fantastic & came in a nice presentation box 😁 5*

14 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hello Paul,

Wow! Muchas gracias for sharing your amazing feedback. 🤩

We're delighted to hear that your new Cornet Barcelona art pieces made you super happy!

Also, in case there's anything you need or you have any other questions, you can let us know anytime. I’m always happy to assist you.

Happy Holidays!

Susana

Rated 5 out of 5 stars

Beautiful stemless wine glasses

I bought two stemless wine glasses from the Sagada range after seeing Cornet Barcelona on Instagram and I'm delighted with them. They are just perfect for my husband who prefers the stemless glass and the colours are just beautiful. Susana kept me well informed about the progress of my order and nothing seemed too much trouble with my query.
I'm so glad I discovered Cornet Barcelona.

15 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hello Andrea,

Thank you for this super lovely review!❤️

We're so glad to have you in the la Familia as well. And knowing how your new Cornet Barcelona glasses delight you and your husband brings joy to our hearts.

We're confident that their loveliness will make your drinking experience more enjoyable.

If you have any questions, you can let us know. We're happy to assist you.

Greetings from Barcelona!

Susana

Rated 5 out of 5 stars

Beautiful glassware

Beautiful glassware. Prompt delivery (just a couple of days) and excellent customer service.

14 December 2023
Unprompted review
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Reply from Cornetbarcelona

Dear Andrew,

Thank you for your wonderful review. 😊

We're happy to know you found your new glasses, beautiful!

Also, thanks for sharing your kind words to our customer care, we'll constantly do our best. 🥰

Please let us know if you have any questions or concerns. We're always happy to assist you.

Thank you and Merry Christmas!

Susana

Rated 5 out of 5 stars

Stunning glasses & Excellent Customer Service

I have ordered 2 sets of these wine glasses as gifts. They are incredibly beautiful; it is true they are works of art.
The customer service of this company is also fantastic. Even though they pack the glasses very well, one glass of one of the 2 sets arrived with the bottom of the glass broken off. I contacted the company immediately: they provided a pre-paid Fed Ex return label and sent me a new glass. I am planning on buying more of these glasses for birthday gifts for next year.

11 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hola Karen,

Muchas gracias for your super amazing feedback!🤩

We're glad to hear how pleased you are with your new Cornet Barcelona glasses.🥰

Also, despite what happened to one of your art pieces, we're grateful as well for the chance you've to us so we can rectify it for you.

May your glasses bring more beauty and joy to your dining!🍷

If you have any questions or concerns, please don't hesitate to email us. I’m always happy to assist you!

Thank you,

Susana

Rated 5 out of 5 stars

Very pleasant communication throughout…

Very pleasant communication throughout the order. Quick delivery, glasses are high quality and are very classy.

11 December 2023
Unprompted review
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Reply from Cornetbarcelona

Hola Arie,

Thank you for taking the time to share your amazing feedback!🥰

We're glad to hear you had a pleasant experience with us.

In case there's anything you need, please feel free to message us. I'm always happy to help.

Thank you and Happy Holidays!

Susana

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