Cornetbarcelona Reviews 

212
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpfulness of the staff, who are noted for resolving issues efficiently and providing excellent communication. Many people describe the products, particularly the glassware, as beautiful works of art, unique, and well-made, often exceeding expectations and becoming admired pieces. However, some customers also noted concerns regarding product quality, specifically mentioning issues like paint peeling, colors washing off, or poor application of paint and decals. A few other people also felt that the product origin was misleading, as items advertised with an artisan image were sometimes shipped from different countries.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the glassware as beautiful,... See more

Quality

Consumers find quality to be positive, with many reviewers describing the products as beautiful works of art,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as great, excellent,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and stating they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product- Great customer service. I ordered 2 stemless wine glasses after seeing them advertised on Instagram. There was an issue with delivery on the part of Parcelforce. Without question Susa... See more

Company replied

Rated 5 out of 5 stars

Originally ordered a pair of glasses before the holidays, but they got lost once Fed Ex had them. Company resent them without any problem and they are so unique and beautiful. The ocean scene in turqu... See more

Company replied

Rated 5 out of 5 stars

I was looking for stemless wineglasses that just looked a bit different and also classy, and these do not disappoint. They look and feel great, and I know they will be a well admired by friends and fa... See more

Company replied

Rated 5 out of 5 stars

I have order the Sagrada glasses and no issues. I ordered the Nativity glasses (stemmed and not stemmed). Several issues arose with the color being scratched off. Ivette handled the returns of which t... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

212 reviews

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4.6

All reviews

(212)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful glassware.

We are very pleased with our order from Cornet Barcelona. This is a wedding present for our nephew who is getting married in October. The only thing we were disappointed with is the gift card that we wrote was not included. Your packing/presentation boxes are super.
Thanks very much.
Lois Jones

26 July 2022
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Reply from Cornetbarcelona

Hello Lois,

Thank you for sharing your wonderful feedback, Lois!

We're thrilled to know that you're pleased with the art pieces you acquired for your dear nephew. However, I'm sad that your gift note request wasn't enclosed on the package. I've sent you an email to explain what could have happened, you can check your inbox.

In case you have any questions about your order, please don't hesitate to email us at wecare@cornetbarcelona.com and we'll be happy to help.

Thank you and have a great day, Lois!

Susana

Rated 5 out of 5 stars

New addition

Really excited about adding the Sagrada drinking glasses and water pitcher to our stemless wine glasses! Now it’s sangria time!

26 July 2022
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Reply from Cornetbarcelona

Hello Michael,

Thank you for sharing your wonderful feedback.

We're glad to hear that you're happy and excited to enjoy your refreshing Sangria on your new Cornet Barcelona art pieces. 😊

In case you have any questions about your art pieces, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Rated 5 out of 5 stars

Moving gift sent to my niece

Moving gift sent to my niece in California on the purchase of her 1st home. She loved the glasses and already has a spot to display them.

Very pleased with my purchase.

26 July 2022
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Reply from Cornetbarcelona

Hi Cindy,

Thank you for your wonderful feedback.

We're glad to hear that you're very pleased with the glasses you ordered for your dear niece. We're confident that those art pieces would bring so much joy to her new home!😊

In case you have any questions about these art pieces, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help you.

Thank you and have a wonderful day!

Susana

Rated 5 out of 5 stars

I am a widow but I do love to give…

I am a widow but I do love to give beautiful gift to people who love to entertain in style. The Barcelona collection put a “certain je ne say quoi “ on a dinner table.

26 July 2022
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Reply from Cornetbarcelona

Dear Yvon,

Thank you for purchasing art pieces from us.

We're very delighted to hear that they bring "certain je ne say quoi" on your dinner table!😊 For sure, your dear recipients truly appreciate your warm thoughtfulness and sense of style.

In case you have any questions or concerns, please feel free to send us an email at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Rated 5 out of 5 stars

Beautiful products

Beautiful products, excellent customer service, a wonderful experience. Thank you Cornet Barcelona!

26 July 2022
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Reply from Cornetbarcelona

Dear Glenn,

Thank you for sharing your wonderful feedback, Glenn.

We're glad to know that you're very happy and satisfied with your whole order experience with us.😊

In case there's anything you need in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Rated 1 out of 5 stars

They're very tricky. They double charged my order. Some bs abou shipping costs. They have not refunded my money yet. NOW they claim I made another purchase. I did not. I got the product. It was very

I think these people are scammers. Although they engage I don't trust them. They double charged my order after I place it without notifying me. Claiming shipping costs. I filed a claim with PayPal they are under investigation! I'm

26 July 2022
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Reply from Cornetbarcelona

Dear Nicholas,

This is Virginia from Cornet Barcelona.

Thank you for the review.

I am really sorry to learn about your concern with us. Please allow me to summarize everything, so we can clarify the situation. 🙂

1. Last July 11th you placed an order in our store.

2. At the checkout, you confirmed your address and the shipping costs.

3. You pay with your PayPal account.

4. Finally, we confirmed the order number and shipped it to your home address on the last 18th of July.

Kindly note we double-checked our payments and, apart from this charge, we cannot see any additional charges made from Cornet Barcelona.

As I asked you before, could you be so kind to share with me a screenshot of your bank statement so I can investigate these charges further?

This way I will be able to check and reimburse your money straight away!

Also, please if you do not want to keep the art pieces with you for any reason, bear in mind that you are fully covered by our guarantee.

Please, Nicholas, let me know if you would like to start your return process and I will send a paid return label straight away. 😊

Also, rest assured that I have passed this case to higher management.

We are always here to help you with anything that you need.

I hope that if we made something wrong from your point of view, we could have done it better.

Nevertheless, as I have said before, we are here to keep solving your concerns and arrive at a very positive end!

Thank you and have a great day,

Virginia.

Rated 5 out of 5 stars

Absolutely gorgeous!

The wine glasses are absolutely gorgeous and so exquisitely detailed — so very happy!!

25 July 2022
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Reply from Cornetbarcelona

Dear Jimmy,

Thank you for sharing your wonderful feedback, Jimmy.

We're glad to know that you're very happy with the craftsmanship of your new Cornet Barcelona glasses.😊

In case there's anything you need in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Rated 4 out of 5 stars

I bought 4 wine glasses and they are…

I bought 4 wine glasses and they are beautiful. I was disappointed though when I noticed on one of the glasses the coloring only went up about an inch from the bottom. Leaves a lot of just plain clear glass.

Although a little disappointed, I do plan on buying a few shot glasses, so I’ll see how that works.

25 July 2022
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Reply from Cornetbarcelona

Dear Rachelle,

I'm very sorry to learn that you're not happy with one of the glasses you purchased.

I've sent you an email to assist you with this.

Could you please check your inbox?

Thank you,Rachelle!

Susana

Rated 5 out of 5 stars

wine glasses

The Cornet Barcelona stemless wine glasses are just beautiful. I could noy be more pleased.

21 July 2022
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Reply from Cornetbarcelona

Hi Jack,

Thank you for your awesome feedback, Jack!

We're so thrilled to hear that you're very pleased with the beauty of your new 'Sagrada' Stemless Wine Glasses. 😊

In case there's anything you need in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Rated 5 out of 5 stars

Wine glasses

They are the most beautiful wine glasses we have. I am so happy to have bought them. They sparkle when you hold them up to the light .

21 July 2022
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Reply from Cornetbarcelona

Hello Richard,

Thank you for sharing your wonderful feedback.

We're glad to hear that your new Cornet Barcelona art pieces are the most beautiful glasses you've ever own. We hope their loveliness will always bring so much joy to your table. 😊

In case you have any questions about your art pieces, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Rated 5 out of 5 stars

Lovely glasses

The glasses are beautiful! The box arrived a little banged up but the product inside was totally fine. The gift recipient loves them :)

21 July 2022
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Reply from Cornetbarcelona

Dear Jessica,

Thank you for sharing your feedback, Jessica!

We're thrilled to know that you're happy with the beauty of the art piece you ordered from us and your dear recipient was delighted with them. However, we're sad to learn that it arrived not perfect condition.

My most sincere apologies for that, Jessica. I've sent you an email to assist you with this. Would you please check your inbox?

Thank you, Jessica!

Susana

Rated 5 out of 5 stars

The stemless wine glasses are…

The stemless wine glasses are absolutely beautiful!! They just glisten in the light! I couldn’t be happier with them!!!

21 July 2022
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Reply from Cornetbarcelona

Dear Jan,

Thank you for sharing your wonderful feedback, Jan!

We're thrilled to know that you're very amazed with the colorful design of your new art pieces. I hope their uniqueness would always elevate your wine experience. 😊

In case you have any questions about your order, please don't hesitate to email us at wecare@cornetbarcelona.com and we'll be happy to help.

Thank you and have a great day!

Susana

Rated 5 out of 5 stars

The glasses are beautiful!

The glasses are beautiful! Unique, colorful and altogether very striking! I’m looking forward to giving them as a gift.

21 July 2022
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Reply from Cornetbarcelona

Dear Eric,

Thank you for purchasing art pieces from us.

We're very delighted to hear that you're very please with their stunning and colorful hues. 😊 We're confident that you'll bring so much joy to your recipients. 😊

In case you have any questions or concerns, please feel free to send us an email at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Rated 5 out of 5 stars

love the glasses!

21 July 2022
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Reply from Cornetbarcelona

Hi Ron,

Thank you for your wonderful feedback.

We're glad to hear that you love your new Cornet Barcelona glasses.😊

In case you have any questions about your art pieces, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help you.

Thank you and have a wonderful day!

Susana

Rated 5 out of 5 stars

Gorgeous wine glasses

I bought the wine glasses for my husband’s birthday. They’re more beautiful than any photo can capture! Also, the glasses are very sturdy. I highly recommend!

21 July 2022
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Reply from Cornetbarcelona

Hello Beverly,

Thank you for choosing our art pieces as your birthday present for your dear husband. 😊

We're glad that their beauty and quality exceeded your expectation. We're confident that these glasses would bring so much joy to him. 😊

In case you have any questions in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Rated 5 out of 5 stars

Beautiful

Beautiful! Love them. Were wrapped and protected in a beautiful box also!

20 July 2022
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Reply from Cornetbarcelona

Hello Brenda,

Thank you for acquiring art pieces from us!

We're glad to know that you love their beauty and you're very satisfied with its box presentation.😊

In case you have any questions in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Rated 5 out of 5 stars

Beautiful

Beautiful! I am giving them as client closing presents.

18 July 2022
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Reply from Cornetbarcelona

Hello Diane,

Thank you for acquiring art pieces from us!

We're glad to know that you love their beauty. We're confident that they'll delight your dear clients. 😊

In case you have any questions in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Rated 5 out of 5 stars

Wine glasses and decanter are absolutely GORGEOUS!!!

The wine glasses as well as the decanter is absolutely gorgeous!!! I ordered 1 as a gift and another 1 to keep for myself.

18 July 2022
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Reply from Cornetbarcelona

Hi Marcia,

Thank you for your wonderful feedback.

We're glad to hear that you love the art pieces you acquired from us! We're sure that they'll bring enjoyment to your drinking moments.😊

In case you have any questions about your art pieces, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help you.

Thank you and have a wonderful day!

Susana

Rated 5 out of 5 stars

I purchased these for a wedding gift…

I purchased these for a wedding gift for my niece who has actually been to the Basilica when she was in Spain. I think it will remind her of a wonderful time that she can share with her new husband. They are beautiful and the colors are fantastic!

18 July 2022
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Reply from Cornetbarcelona

Dear Julia,

Thank you for purchasing art pieces from us.

We're very delighted to hear that you selected our glassware to be your present for your dear niece who've been here in our beautiful city! I'm certain as well that the beauty of these glasses would reminds her of her wonderful moments during her visit in the Sagrada Familia. 😊

In case you have any questions or concerns, please feel free to send us an email at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Rated 5 out of 5 stars

My whole family loves the glasses

My whole family loves the glasses. We have bought wine glasses, whiskey glasses, tumblers, etc. Our guests always remake about the glasses.

18 July 2022
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Reply from Cornetbarcelona

Dear Margaret,

Thank you for sharing your wonderful feedback, Margaret.

We're glad to know that you and your dear family are very thrilled with the beauty of the art pieces you ordered from us. We're confident that those glasses of yours would elevate your drinking moments with them as well as with your dear friends.

In case there's anything you need in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

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