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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly highlighting the delicious taste and freshness of items like pasties and scones. Many people appreciate the thoughtful and attractive packaging, often noting the inclusion of freezer gel packs to maintain temperature. The service is frequently described as fantastic, with consumers finding the ordering process easy and efficient, and many using the company for gifts due to the positive feedback from recipients. However, some customers also noted issues with the delivery service, experiencing delays or packages arriving later than expected. A few reviewers mentioned problems with damaged items upon arrival or incorrect orders being sent. There were also isolated instances where the quality of certain products, such as gluten-free options, did not meet expectations, with some describing them as inedible.

What people talk about most

Product

People report positive experiences with product. Many customers praise the quality and taste of the products,... See more

Quality

Clients share positive opinions on quality, frequently praising the exceptional quality of items like scones,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast, on-time... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Recently received a damaged mince pie and cream scone hamper. So gave one star review. The scones however were delicious. After my review I was contacted by Rebecca at the company who could not apolog... See more

Rated 4 out of 5 stars

My order came before estimated time Royal mail delivered with care parcel arrived from Newquay I live in Manchester. Really soft, gorgeous scone although extremely small not much larger than a jaffa... See more

Rated 5 out of 5 stars

The cream tea we received was delicious! It arrived in a lovely box with pictures depicting Cornwall. Packaging was really good with a freezer gel pack to keep the goods at the right temperature. It w... See more

Rated 5 out of 5 stars

What a treat! I've ordered cream teas before as gifts, but decided to try the black forest version for my Mum's birthday. We were not disappointed 👏🏼 The tea arrived as requested and the quality was... See more


Company details

  1. #63 of 75 best companies in Online Food Ordering Service

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

383 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 5% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very disappointed.

Friend very kindly sent me a cream tea hamper for delivery on 23rd December . Waited in during delivery times but did not arrive. It arrived 24th without being advised of time slots. Post office took it back as I was out. Eventually delivered 27th so ruined. Sender still waiting on response from Cornish Cream Teas. As am I.

27 December 2025
Unprompted review
Cornish Cream Teas logo

Reply from Cornish Cream Teas

Hi Alison, I dont see any emails or orders from yourself on our system. Please may you email us with the order details so i can look into this for you. Kind regards Rebecca

Rated 5 out of 5 stars

Christmas Cornish cream tea with pasties

Received my Christmas Cornish cream tea on 23 December as ordered. I planned to save the pasties for Christmas Eve but could not resist. Absolutely delicious. The scones were also delicious. Thank you to all the team for the beautiful presentation and delicious goodies.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Cheese Hamper

I would like to say thank you for your fab cheese hampers, all three family have members have messaged me to say how fantastic they are.
I will be ordering more now as my 'go to' gift to send out.
The customer service is excellent, checking addresses and updating regularly with transit info.
My experience has been 100% positive. Thank you.

20 December 2025
Unprompted review
Rated 4 out of 5 stars

Replacement cream tea

Recently received a damaged mince pie and cream scone hamper. So gave one star review. The scones however were delicious. After my review I was contacted by Rebecca at the company who could not apologise enough. A replacement was sent out immediately and was received today. Unfortunately two of the mince pies were damaged again hence the now Four star but what we had was delicious

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Merry Christmas

Thank you - we have just enjoyed our Christmas cream tea which was delivered on time and presented just as we expected. Cute Christmas trees were tasty fresh and a big hit. We put the brandy cream first ( oops ) but such a nice treat. Merry Christmas.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely Gifts

Lovely Gifts
I have never actually had a hamper but have sent quite a few now for presents and every time I get top marks from the recipient. All of them have loved their hamper. Tell me the scones and pasties are delicious, all excellent comments each time. I will try them one day.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Cornish Cream Teas

once again the Cornish Cream Tea was delivered as requested on the order and the scones are absolutely delicious. They were very fresh and light. Simply put they were perfect. Definitely 5 stars.

27 November 2025
Rated 5 out of 5 stars

Ideal present.

I ordered a cream tea for my son’s partner’s birthday as we weren’t able to visit her this year. It arrived on time and she absolutely loved it! A brilliant idea for anyone who’s difficult to buy for.
Highly recommended!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Arrived on time

Arrive on time. Bought for a Birthday Present. The participant thought it was an unusual gift. And it tasted fantastic

25 November 2025
Rated 5 out of 5 stars

Something a bit different … and tasty!

I bought a Cornish hamper to send as an anniversary present. It arrived as promised, and I’m told it was all delicious - especially the pasties and scones. It included a personal message, and was very well received. I would recommend it to anyone wanting to send a thoughtful, tasty gift by post.

7 November 2025
Unprompted review
Rated 3 out of 5 stars

My parcel was sent as a gift

My parcel was sent as a gift. It was beautifully boxed & the presentation was lovely too but when I took out the scones the cellophane bag was split. Obviously disappointed I could not eat them & didn’t have the heart to tell the sender. Everything else in the box looks amazing.

8 November 2025
Unprompted review

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