I'm very frustrated because I tried to cancel a year ago because I was not getting any new business from the Website that they created for my Etsy business, but they play tricks with you and never ac... See more
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A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back. Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. To read Hibu reviews and learn more, visit http://hibu.com.
Contact info
United States
- corporate.hibu.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 32% of negative reviews
Typically replies within 2 weeks
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I am well please with getting started…
I am well please with getting started with this company, both Amy and Diana have helped me fully and I’m well please
Stephen Carroll from Hibu
My representative from hibu named Stephen Carroll has made working with hibu a very excellent and easy process. He is made working with the Hibu company very easy and also has made me aware of all of the different services that they offer, so that I was able to figure out which ones would work out best for me. He also made certain recommendations that worked out awesome. In addition to that Steve keeps on top of my account and lets me know how things are going and make sure everything continues to go smoothly. I cannot say enough good things about my representative Stephen Carroll he's been instrumental in helping me to connect with hibu and have a great working relationship with that company
Shellie Wickham and Hibu did an…
Shellie Wickham and Hibu did an outstanding job with my web and marketing features to my business.
Great customer service
Great customer service. James helped develop our website and the resulta have been great! I highly recommend his services.
Shellie Wickham is amazing and has…
Shellie Wickham is amazing and has helped me reach more clients organically than I was. I love her professionalism and quality of service!
we have been dealing with John Mitchie…
we have been dealing with John Mitchie for 20 plus years. He has made all our advertising needs met. He is wonderful to work with and explains the pros and cons for all my questions
Working with Hibu & Mariam is the best…
Working with Hibu & Mariam is the best decision we have made, they have an excellent team and they advise you in the best way, very professional !!! We recommend them.
Professional
I have had several different companies help me with internet advertising and so far LeeAnn with Hibu has been the best. She answers my questions promptly and has increased my business. Highly recommended.
Excellent tool for our Business and…
Excellent tool for our Business and communication of what we do.
I used HIBU to create my website.
I used HIBU to create my website; they did a perfect job.
Their customer service is excellent. Their follow-through is 5 star.
Lies decit and dishonesty tha's Yell for you
I posted an extremely negative review about Yell on here as their service was just so bad and has caused us a business huge issues and costs.
Yell responded by reporting us to Trust Pilot and saying that we were not customers.
CAN YOU BELIEVE IT!!!!!!
We supplied our full account details to trust pilot who have now reinstated the review.
THIS COMPANY IS DECITFUL DUPLICITOUS AND UNDERAHND
AVOID AT ALL COSTS
Hibu Spammers
Have never done any business with them, nor will I since they decided to Spam me. I can guarantee if they are spamming me at the address the did, they ARE Spamming for YOU if you are their customer. Do you really want to be associated with spamming?
Nice and friendly people
Nice and friendly people. It did not take long at all to get website up and ready to go! It is awesome! Good Job well done!
Dishonest company
All they are going to do is pull money out of your account with no results. Don’t fall for the salespersons promises they are worthless when you try to cancel for no performance. You will not get more business from them and the work they do( which is very little), you will just see your bank account get drained. When you try to cancel they just keep pulling it out of your account.
Stay away
Stay away! Hibu is bad news. I entered into a contract with Hibu to run a social/ web campaign but within a few days I quickly learned I didn't want to do business with the individual I was working with. I requested a refund and was given that refund. I was contacted back by a team member of Hibu and they assured me they could do better. I decided to give them a second chance but didn't enter into another contract with them. Hibu did some mock ups of ads but i never approved any work they had completed because it didn't meet standards for my company. A few months later I received an email stating my promotion had gone live. I quickly told them to pull any ad campaigns because I had not authorized any ads. I blocked access to all social accounts by Hibu and I still received bills for social campaigns that could of never been run. I have turned this over to the Attorney General for fraud.
Be careful with Hibu!
Results were horrible
Results were horrible. Sales rep stopped responding to requests to change the ads or cancel account. Notification was given 30 days in advance to cancel and they still continued to charge my credit card. Place ads myself on FB and Google resulted in higher responses. Hibu just steals your money and offers poor results.
Unauthorized automated payments and Poor services rendered
After trying out Hibu services for a month. Hibu tried to extend their services automatically another month. Even after I explained to them again that I have no interest in continuing. This company is continued to force a second payment. Even now they are still pursuing to force a second month of payment.
This company service is overall poor, if not fraudulent. There was no sign of proof that this company actually delivered the services that were purchased. they couldn't send me a link to my ads posted outside of there website. They claim they make videos. But all they did was put up a 30-second video from some pics online and generic music..
Finally be very careful with this company. Hibu is the mother company. They do not advertise under this name. I didnt find countless complaints similar to mines till after.
Interviewed for an inside sales position... be carful using them, they showed their sales people’s true colors
Be careful buying from them. They showed their sales teams true colors.
I Interviewed for an inside sales position at Hibu in Cedar Rapids, IA a few years ago. Left the interview shaking and in tears. The interviewer asked me questions about sales experience and I didn't have anything except selling ad space for the year book in high school. They asked me questions about that and the friend I went business to business selling with and my morals ie. Would you throw that friends under the bus or take something away from them just to get ahead of them in sales type questions. Basically all along those lines and I answered no, I wouldn't purposely hurt anyone and believe in teamwork to achieve goals. Wrong answer. They said they needed someone with that drive to get ahead and do anything to come up on top.
Ok. Guess my morals were to good to work there in hard sales. They wanted more cut throat willing to do anything to make a buck for themselves type people. They could have just ended the interview there but they wanted to prove a point to me.
The end of the interview they asked me if I had any kids and I answered I had a 2 year old boy. Then they asked if he's gravitated to anything and I answered he loves to play with balls .
They went into a speech about how people are predisposed to do certain things and since my toddler is obsessed with balls he will be good at sports and not the arts and tied that to how im not predisposed to work there after years of bartending and cahsiering, I'm a customer service person. Apparently what you like when youre as young as 2 and what you choose to do for your first jobs after graduating decide your whole future and you cant change.
What they didn't know was a couple weeks before that my son was diagnosed with Marfan Syndrome. He will never be able to play sports or even catch with other kids because getting hit in the chest can cause an Aortic Aneurysm. He will never be able to run the way kids in sports do because it would collapse a lung. He will never never able to play a wind instrument due the risk of collapsing a lung. He can't even drink caffeinated drinks or high sodium items because it could cause an anuerysm or other heart complications. His lenses in his eyes are detached and when he's older he will need surgery to replace them and may even need a heart transplant by his teens.
Asking me about kids before ending the job interview then telling me because my 2 year old likes to roll balls his future is already set and that's what he's predisposed to do and won't have what it takes to do anything else with his life was completely inappropriate...even if they didn't know about his condition that would literally kill him if he did what they say he's meant to do... was so inappropriate. I saw red and was shaking.
They ended that speech by saying "at least you know leaving here your not cut out for this and don't have to waste time waiting for a call from us" with a polite smile like they actually helped me by doing that. I'd have rather just been flat out told I'm not a good fit or hell even just sent on my way and not called.
The only reason to do that was to get off on knocking my low class retail self down a peg and prove/brag about what (cut throat) born to sell people their sales team was.
To this day I still preach against that company and see red every time. If that's how they act in an interview and openly admit to looking for slimy people that will hurt others to get commissions imagine what they are willing to do to customers.
I did go on to get my insurance license and other sales positions and put my resume online and I still get indeed messages saying they are impressed with my sales resume and I'd be a good fit and that they'd like to bring me in for an interview so apparently they don't remember green to the scene me trying to get my first sales job or pay attention to who they send generic messages to, but I sure remember them like it was yesterday.
The WORST. Don't do it. You WILL regret working with them.
I purchased display advertising and reviews management from Hibu, and within a month, I realized that what I was promised was not at all what was delivered (I have confirmation of this in emails). They used stock photos that were not even relevant to my business - without my permission - and repeatedly fumbled everything. Things I was supposed to have approval over were never presented for my approval (I also have them admitting this in emails).
Many employees were rude, most were clueless. I finally got it all cancelled, and luckily I got that confirmation in writing in an email also. Now, 10 months later, they charged my card again! When I called to get it straightened out, the man on the phone started yelling at me (then saying "I'm not raising my voice at you" while getting progressively louder).
And guess what? Once I forwarded my emails from last year to every person I could find in the company, it was, in fact, supposed to have been cancelled. I got zero customers from this, spent a lot of money for the time it was in place, and am still getting crap from them all this time later? No thanks.
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