Hospitality Finder Reviews 

3,800
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who ensure every booking process goes smoothly from start to finish. People consistently note the incredible food, refreshing drinks, and prime event locations that make each visit truly unforgettable. Reviewers note that the overall organization runs completely seamlessly, ensuring wonderful days out with both friends and corporate clients. Consumers also deeply appreciate the outstanding hospitality, professional management, and engaging entertainment provided throughout every single hosted event. Attendees frequently mention how easy it is to communicate with the team, making future plans exciting and entirely stress-free.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their exceptional professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, noting that the team is professional, responsive, and... See more

Location

People report positive experiences with location, noting that the seats offer fantastic views and are in the... See more

User experience

Clients share positive opinions on user experience, highlighting seamless organization and wonderful... See more

Booking process

Consumers find booking process to be smooth, expressing great satisfaction with the helpful support staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Green Room at Twickenham was an unbelievable experience. Myself and guests all agreed that it was the best hospitality event we have been to ... great service, amazing food, great quality of dri... See more

Rated 5 out of 5 stars

Hospitality Finder just sort it ! Truly professional and know their industry. A special mention for Katherine who was always on hand via email or phone to assist and was an absolute pleasure to deal w... See more

Company replied

Rated 5 out of 5 stars

Another amazing day spent with The Green Room Team at Twickenham for Eng vs New Zealand. Brilliant atmosphere, brilliant food not to mention the result in the end. My wife and I have attended many e... See more

Rated 5 out of 5 stars

Excellent day and it ran like clock work. Great food (as a Veggie) we were looked after from the moment we arrived. Madison bent over backwards to accommodate us, even brought a National Treasure to o... See more

Company replied


Company details

  1. Event ticket seller
  2. Event management company

Written by the company

Visit www.hospitalityfinder.co.uk and discover a fantastic range of corporate hospitality available at the world's biggest events. Simply choose your favourite event, find your perfect VIP package and get in touch with us to reserve your special day of exclusive hospitality.

What makes us No.1?

Written by the company

Unrivalled Service
Our knowledgeable team is always on hand to ensure each client receives the the same distinguished level of service that we have become renowned for and that sets us apart from the rest.
Expert Advice
Our team of event specialists can guide you through your hospitality options to help you choose which event would best suit your needs, along with guaranteeing you get the best value for money package tailored to your budget.
Dedicated Event Managers
Once booked, your personal account manager is on hand to make the entire process seamless and stress free. With careful planning, they go the extra mile to meet your bespoke requirements at the event, from personalised gifts to arranging that special meet and greet with the stars of the show.
Peace of Mind
Following that, our friendly accounts and dispatch teams will take care of everything, making sure your official event documents are with you well in advance so you can rest assured you are in the best hands.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,800)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tolga The Magician Cetin

Tolga Cetin, was super helpful and not at all "salesy" in arranging this event for myself and a client. We had a brilliant time and were very impressed with the food and drinks (even though they ran out of Guinness 😂) I would definitely recommend booking with Tolga and Hospitality Finder in future. Thanks Guys

3 July 2025
Unprompted review
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Reply from Hospitality Finder

Thank you for your review! Glad you had a great time; we look forward to welcoming you to another Green Room soon! HF

Rated 5 out of 5 stars

A great day out at Henley regatta

A great day out at Henley regatta
Great staff , food and drink , perfectly organised

2 July 2025
Unprompted review
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Reply from Hospitality Finder

Thanks for leaving us a review! We look forward to welcoming you to more events soon.

Rated 5 out of 5 stars

We have been dealing with Joe Cooper…

We have been dealing with Joe Cooper who has been great in locating tickets that we wanted very quickly and efficiently.

30 June 2025
Unprompted review
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Reply from Hospitality Finder

Many thanks for your review! Glad we could assist you and we look forward to doing so again in the future! Thank you.

Rated 5 out of 5 stars

Great customer service, fantastic tickets

Adam Wood was the guy who looked after us and he made sure we had all the right information and checked everything went ok afterwards. Great customer service, would defo recommend.
thanks guys!

21 June 2025
Unprompted review
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Reply from Hospitality Finder

Thank you for your review! It is very much appreciated and we look forward to being of service to you again soon! HF

Rated 1 out of 5 stars

Shocking Cheltenham experience!!

This was my third time booking with Hospitality Finder for Cheltenham. I previously attended the Cleeve Suites in 2024 and the Green Room in 2025. I’ve been attending the Cheltenham Festival almost every year since 1989, with the only exceptions being the two years it was closed to the public. So I know what a good day at Cheltenham should look like—and this was not it.

I booked the Cleeve Suites for Gold Cup Day based on Daniel’s advice that it was a strong alternative to the sold-out Green Room. Unfortunately, the experience fell far short of expectations.

The suite was overcrowded, and our already cramped table was made worse by the addition of an unpaid guest. The starter we selected was unavailable and replaced with a dry smoked trout dish that was virtually inedible. The cheese course was never served, and the afternoon tea—intended for sharing—was completely inadequate for the number of people at the table. To top it off, there was no ice in the buckets, so both wine and champagne were served at room temperature—completely unacceptable for a package marketed as premium hospitality.

I paid £1,000 per person for this event, expecting a high-end experience. What I received was disorganised, uncomfortable, and poorly executed.

I reached out to Daniel after the event with feedback and received no response or acknowledgment. Worse still, despite booking with Hospitality Finder again, I have emailed him four times over the past month regarding a simple date change—and still haven’t received a reply.

The lack of communication and professionalism is deeply disappointing. Even after warning that I would post this review, the only response I received was an offer of compensation for future events—despite me clearly stating I will not be using the company again.

I can no longer recommend Hospitality Finder in any capacity and feel compelled to share this experience publicly so others are aware of the risks involved.

14 March 2025
Unprompted review
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Reply from Hospitality Finder

Hi Christian, thank you for leaving your feedback/review. Please note that this is being addressed internally, many thanks for your patience. Hospitality Finder.

Rated 5 out of 5 stars

Epsom Derby- A Winning Day at the Races with The Green Room

I had the pleasure of attending the horse race event organized by The Green Room last Saturday and it was nothing short of exceptional.

From start to finish, the day was a perfect blend of excitement, elegance, and top-tier organization.

What really stood out was the attention to detail—from the smooth ticketing process to the high-quality catering and well-timed race schedule.

The staff were professional and courteous, always available to assist without being intrusive.

This wasn’t just an event—it was an experience. One that blended the thrill of racing with the charm of a high-end social gathering. Whether you’re there for the sport, the networking, or just a good time,

The Green Room knows how to host an unforgettable day at the races.

Highly recommended—and I’ll definitely be back for the next one.

7 June 2025
Unprompted review
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Reply from Hospitality Finder

Hi Tudor - Thank you for your lovely review. So glad you enjoyed it and we look forward to seeing you again next year! HF

Rated 5 out of 5 stars

Excellent service

I have purchased a number of different items from Adam at Hospitality Finder. The latest one was the ODI England vs West Indies at the Oval. Weather forecast was poor but sufficient cricket played for an enjoyable day. The entertainment and hospitality was excellent. A very special day for my brother and his two (grownup) cricket mad sons. Top class.

3 June 2025
Unprompted review
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Reply from Hospitality Finder

Thanks for your lovely review! So glad you had a great day! We look forward to welcoming you back to the cricket next year! HF

Rated 5 out of 5 stars

Rugby at Twickenham in the Green Room for 2026

We have been thinking about corporate hospitality for a little while and the reviews we saw were very good for the company and from the moment we started the conversation to the actual booking was very informative, easy to arrange and to an excellent standard

28 May 2025
Unprompted review
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Reply from Hospitality Finder

Hi Brian, thank you so much for your lovely review. Glad we could be of service to you and we look forward to welcoming you to the event in 2026! HF

Rated 5 out of 5 stars

We had a truly wonderful experience…

We had a truly wonderful experience from the moment we arrived
Superb staff table food and drink
They really have got this right
So we were all delighted
They could not do too much to make our day special
So it’s a very big thank you
And look forward to using them again

6 June 2025
Unprompted review
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Reply from Hospitality Finder

Thank you for your review! Glad you had a great time; we look forward to welcoming you to another event soon!

Rated 5 out of 5 stars

Absolutely flawless VIP experience for the Beyoncé concert!

We booked the VIP package (The Green Room Experience/ H Club) for the Beyoncé concert last Saturday and I am completely blown away by the service from Hospitality Finder. It was a 10/10 experience from start to finish.
The staff were incredible—so attentive, friendly, and professional. They made everything feel seamless and special. The food and drink included in our package were top-notch and made the whole evening feel so luxurious and stress-free.

I honestly can't imagine going to a concert any other way now. It was worth every penny for the comfort and quality provided. We had the most fabulous, unforgettable time. We will definitely be booking with you again. Thank you, Hospitality Finder!

6 June 2025
Unprompted review
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Reply from Hospitality Finder

Hi Klaudia, Thanks for leaving us such a lovely review - so glad you had a fantastic time! We look forward to welcoming you to another event soon. HF

Rated 5 out of 5 stars

Tolga was super helpful!

Tolga was amazing, very astute, helpful, diligent, in helping me organise the event for my colleagues.
We had a table in the Green Room and it was a great day!

6 June 2025
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Thanks for leaving us a great review! So glad you had a great day - your comments have been passed on. We look forward to welcoming you to another Green Room soon! HF

Rated 5 out of 5 stars

Sublime

What’s the best way to top an already perfect Beyonce experience? H Club and The Green Room! What a wonderful way to make an evening even more fabulous. From the moment you are welcomed on your arrival at H Club by lovely staff - it’s a total delight. You enjoy lovely food and refreshments, and partake of very high standard facilities. You simply couldn’t ask for more - I can’t wait for my next visit. Thank you all so much 😊

7 June 2025
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Nana - Thank you for your lovely review. So glad you enjoyed it and look forward to welcoming you to the next one! HF

Rated 5 out of 5 stars

Big thank you to Kat at Hospitality…

Big thank you to Kat at Hospitality Finder. We had a great day at the Epsom Derby Festival on Friday. The package was brilliant and worth every penny! Also, a big thank you to everyone on table 20. Such lovely people, we hope to see you all again in the future.
Cheers Mick & Tanya

6 June 2025
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Thanks for your lovely review! Your comments will be passed on. So glad you had a great day! We look forward to welcoming you to another Green Room soon. HF

Rated 5 out of 5 stars

Great day at the Oval to watch Eng v WI…

Great day at the Oval to watch Eng v WI ODI. Weather was terrible but the service and entertainment in the Green Room was excellent.

The entire process of using Hospitality Finer for events is very easy and secure. I have used them on numerous occasions over the years and have never been disappointed.

The experience is made easy due to the professionalism and dedication of my Hospitality Finder account manager Tolga Cetin, who provides an excellent service.

Dale

3 June 2025
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Thanks for your lovely review! Your comments will be passed on. So glad you had a great day! We look forward to welcoming you to another Green Room soon.

Rated 4 out of 5 stars

Very efficient throughout

Very efficient, friendly and numerous staff.. one felt quite spoilt, clearly very well trained, purchase of tickets and transactional process extremely smooth assisted ably by the human interface of our primary contact, Jasmine… never pushy, always professionally helpful

3 June 2025
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Thank you for your review! Much appreciated. HF

Rated 5 out of 5 stars

Great event!

It was an absolutely fantastic event and really enjoyed by all of our guests. Thank you for such incredible organisation.

3 June 2025
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Thanks for leaving us a review! So glad all of your guests enjoyed it. We look forward to welcoming them to other events in the future. HF

Rated 5 out of 5 stars

A pleasuure to deal with.

Tolga Cetin was a pleasure to deal with, extremely helpful and professional and her assistance made everything very straightforward.

I will definatley be using again in the future.

15 May 2025
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Many thanks for your review! Glad we could assist you and we look forward to doing so again in the future! Thank you. HF

Rated 5 out of 5 stars

Joe Cooper helped me through the…

Joe Cooper helped me through the process of getting the tickets for the Eng v Aus match answering all my questions efficiently and effectively this making my final choice a simple one! Thanks Joe

2 June 2025
Unprompted review
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Reply from Hospitality Finder

Thank you for your review! It is very much appreciated and we look forward to being of service to you again soon! HF

Rated 5 out of 5 stars

Excellent customer service

Just like to thank Thomas for sorting out my green room hospitality for Six Nations match England vs Ireland. Very friendly and professional approach. See you on the day Thomas.

23 May 2025
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Thank you for your review! Much appreciated.

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