The Cosmetic Skin Clinic Reviews 794

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making them feel at ease and confident in their treatments. Many people highlight the excellent service and high-quality products, noting significant improvements in their appearance and skin condition, with results often described as natural and refreshing. However, some people were dissatisfied with aspects of customer service, mentioning issues with communication, accountability, and clinic policies. A few other people also felt that certain procedures led to negative outcomes, such as a lopsided appearance or eyelid drooping, which they attributed to poor technique.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, knowledge, and caring approach. Many... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional care and professionalism... See more

Product

Clients share positive opinions on product. Many customers highly recommend the Cosmetic Skin Clinic due to... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with the natural and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Some customers report positive interactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had full face rejuvenation with dermal fillers by Tara Jackson RN and I’m absolutely thrilled with the results. Her years of experience and incredible skill truly show—my face looks natural... See more

Company replied

Rated 5 out of 5 stars

I’ve been doing my monthly hydrafacial and lasering sessions with Rumyana Atanasova. She is professional, caring, friendly, and explains each step clearly throughout the process. Rumyana is able to id... See more

Company replied

Rated 5 out of 5 stars

My experience with Tara has been fantastic. She’s so knowledgeable, kind and understanding. She has transformed how I feel about myself and boosted my confidence. She never pushes for a procedure if s... See more

Company replied

Rated 5 out of 5 stars

Racheal is an exceptional practitioner and a real credit to the clinic. She’s always thorough, takes time to listen, and makes sure I feel comfortable and confident every step of the way. As someone... See more

Company replied


Company details

  1. Skin care clinic
  2. Clinic
  3. Specialised Clinic
  4. Weight-Loss Service

About The Cosmetic Skin Clinic

Written by the company

The Cosmetic Skin Clinic is a multi-award winning medical aesthetic clinic, specialising in non-surgical treatments for the face and body. Get in Touch Book a Consultation Call Instagram

The Cosmetic Skin Clinic

Written by the company

Independent and award-winning aesthetics clinic
The Cosmetic Skin Clinic is a leading, independent, multi-award winning medical aesthetics clinic. Founded by Dr Tracy Mountford MBBS MBCAM with over 25 years experience as a cosmetic doctor. With an ethos to offer you the highest quality cosmetic treatments and a five-star customer service in a friendly and relaxed environment. We offer the latest innovative non-surgical treatments for face and body to treat both men and women. Specialising in soft, subtle, natural facial rejuvenation and body contouring procedures.
No.1 Ultherapy clinic in the UK for the eighth consecutive year
No.1 CoolSculpting clinic in the UK and Western Europe for six consecutive years
Complimentary CoolSculpting consultations available

Reshape, redefine and re-contour the body non-surgically with little downtime

Complimentary CoolSculpting Consultations

Complimentary CoolSculpting Consultations
We are offering complimentary CoolSculpting consultations. CoolSculpting is a non-surgical fat freezing procedure designed to target stubborn areas of fat, with no pain, little downtime and permanent results. Once the fat cells have gone, they're gone for good! Treatable areas include; the abdomen, flanks, upper arms, bra fat, back fat, inner and outer thigh and even the double chin.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

794 reviews

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Rated 5 out of 5 stars

DR Melissa Fitzgerald

Several years ago I looked at Reviews on clinics. I chose the cosmetic skin Clinic.
Where I met Dr Melissa Fitzgerald. I found Dr Melissa to be very caring and listens to how I feel about myself. Dr Melissa is extremely professional, and I would highly recommend Dr Melissa for cosmetic treatment, I would not go anywhere else.

17 November 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dr Melissa is an incredible practitioner and we are so pleased that you had a positive experience with her at The Cosmetic Skin Clinic. We look forward to seeing you again soon!

Rated 5 out of 5 stars

I always feel completely confident that…

I always feel completely confident that Dr Christou will give the right treatment for me. We discuss all options in detail and I have always been pleased with the results.

11 October 2023
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Reply from The Cosmetic Skin Clinic

At The Cosmetic Skin Clinic we pride ourselves on creating bespoke treatment plans for every individual patient, tailored to their unique needs and goals. We are so pleased that Dr Christou was able to create a treatment plan that gave you the results you were hoping for and look forward to seeing you again soon!

Rated 5 out of 5 stars

Lee Garrett - The Cosmetic Skin Clinic.

Seasons greetings to all at The Cosmetic Skin Clinic especially to my practitioner Lee Garrett.
Lee has looked after my cosmetic treatments for quite a few years now.
He is always super caring and professional.
He has a great knowledge of treatments available and always take the time to discuss what is the best treatment for me.
I have great respect for him and always feel comfortable and at ease during my treatments.
I would not hesitate to recommend Lee to family and friends.
I look forward to my next appointment in January 2024.
Thank you again Lee for your expertise and kindness.
Happy Healthy New Year.

19 October 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for your lovely festive message and kind words. We look forward to seeing you at The Cosmetic Skin Clinic again soon!

Rated 5 out of 5 stars

Completely trust this clinic

The staff and practitioners are welcoming and professional. They ask the right questions to understand what I want to achieve, how much time I have and my budget. I’ve been to both Lee and Rachael and recommend them both for their expertise and willingness to listen to me.

11 November 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much Liz for trusting us with your treatment journey! We look forward to seeing you at The Cosmetic Skin Clinic again soon.

Rated 5 out of 5 stars

My experience with Lee Garrett is…

My experience with Lee Garrett is always so good. Lee is so professional, understanding and informative. He makes the visit a relaxing one.
He gives a considered choice of procedures available and tailored to my needs. I can’t thank him enough for all his help and advice.

11 October 2023
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Reply from The Cosmetic Skin Clinic

We are so pleased to hear that you had such a positive experience of our practitioner Lee at The Cosmetic Skin Clinic. We strive to create tailored, bespoke treatment plans for each individual client that achieves their desired results. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Just Fab!

Absolutely amazing customer service. The team on reception are super friendly, helpful and welcoming - very much put me at ease. I saw Georgina for my appointment and she is just brilliant - again, made me feel at ease and completely understood what I was looking for and explained everything thoroughly (but so I understood it!). I would (and have!) recommend The Cosmetic Clinic to anyone. Love it!

16 October 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for your review and for recommending The Cosmetic Skin Clinic. We are so happy to hear that you experienced the award-winning customer service we are known for and look forward to seeing you again soon!

Rated 5 out of 5 stars

I have been seeing lovely Tara for 3…

I have been seeing lovely Tara for 3 years or so and she has given me Botox and Filler. Tara is professional, experienced and very skilled at what she does as well as being a lovely friendly person. I never wanted too much done, but just enough to make me feel fresher and generally better about how I looked and Tara has achieved that. Thank you Tara!

5 December 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for trusting The Cosmetic Skin Clinic and our practitioner Tara with your Botox and Filler treatments. We specialise in natural-looking results are are so pleased that Tara achieved this for you! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service

I've received great advice and treatments from Georgina who listens carefully and is very skilled and sensitive in her work. Would recommend.

16 October 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much Rebecca for taking the time to leave a review of Georgina at The Cosmetic Skin Clinic and for your recommendation! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Georgina gives a perfect experience

Georgina gives a perfect experience. Firstly so warm and friendly and I look the best from anyone I’ve seen before. I am extremely happy with her work!

24 October 2023
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Reply from The Cosmetic Skin Clinic

Wow - what a wonderful review of The Cosmetic Skin Clinic and our practitioner Georgina! Our goal is to make you look and feel the best version of yourself and we are so pleased that we've been able to achieve this for you! We look forward to seeing you again soon.

Rated 5 out of 5 stars

I have had an amazing result thanks to….

I have had an amazing result thanks to wonderful Tara. My forehead lines and crows feet had been getting me down for a while and I felt very self conscious but equally didn’t want to look unnatural. For me Tara has achieved an amazing result and I couldn’t be happier and my confidence has gone up so much! Thank you my skin has never looked so good! Xx

28 November 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

We are so pleased that you look and feel like the best version of yourself thanks to our expert practitioner Tara at The Cosmetic Skin Clinic! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great experience with Magda!

I had great experience with Magda Coolsculpting my tummy - she made me feel very comfortable before procedure and put my mind at ease, and answered all my questions. I could definitely see the results, but might need one more session to get the desired effect.
I would highly recommend this clinic and Magda!

21 June 2023
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Reply from The Cosmetic Skin Clinic

We are so pleased that Magda's expert hands were able to contour your body and give you the results you were looking for! We look forward to seeing you again soon.

Rated 5 out of 5 stars

It is a matter of trust for me

I did a lot of research and Tracy Mountford's clinic stood out over and above the rest. It isn't exactly local! But I trust my practiomer Tara Jackson to do an excellent job. For me it is a matter of trust and I would go nowhere else.

24 October 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for travelling to see us at The Cosmetic Skin Clinic. We know how important trust is between a practitioner and a patient and we will always do our best to ensure you continue to trust us completely throughout your treatment journey!

Rated 5 out of 5 stars

Rachael is a perfectionist

Rachael is a perfectionist. Really thoughtful and reassuring throughout. Takes time to understand what you want to achieve and offers advice for best result.

23 November 2023
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Reply from The Cosmetic Skin Clinic

Rachael really is a perfectionist and will always work to achieve the very best results! We look forward to seeing you at The Cosmetic Skin Clinic again soon.

Rated 5 out of 5 stars

Lee was truly amazing.

Lee was truly amazing.
He is very knowledgeable and my treatment is amazing.I keep getting compliments on my youthful look.

Thank you very much.

7 December 2023
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Reply from The Cosmetic Skin Clinic

We are so pleased to hear that you've received so many compliments on your new, more youthful look! Thank you for trusting us with your anti-ageing treatments. We look forward to seeing you again soon!

Rated 5 out of 5 stars

LEE GARRETT

The most important thing is your relationship with your practitioner and I have trusted Lee Garrett with my face for 20 years. Lee is very experienced, very knowledgeable and very confident about the most
effective procedures for my appearance. He is always up on the latest equipment, treatments and thinking within the industry. In a word, Lee is a treasure.

Diane Blackwell

8 December 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much Diane for leaving such a lovely review of Lee at The Cosmetic Skin Clinic - he truly is a treasure! Thank you for trusting us with your treatment journey and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I have been going to cosmetic skin…

I have been going to cosmetic skin clinic for 7 years now,they are so knowledgeable,careful,my appointments are with Silvia I go twice a year for fillers and Botox and as it’s on my face I would of been a little worried,but Silvia knows just the right amount to inject,I can honestly say I wouldn’t trust anyone else,so thank you cosmetic skin clinic see you next year,and a happy Christmas to you all x

8 December 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for your continued loyalty to The Cosmetic Skin Clinic and for trusting us with your Dermal Filler and Botox treatments. We look forward to seeing you in the New Year!

Rated 5 out of 5 stars

I’ve been coming to the CSC for 9…

I’ve been coming to the CSC for 9 years. I’ve had a range of treatments that have been recommended by them and without fail all have been spot on. Having built a relationship with the team I feel they know what it is I want to achieve as I age… gracefully.
Also I have never felt sold to by them, there is a genuine interest in helping you achieve your desired outcome.

8 November 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for your continued loyalty and custom - it means the world to us at The Cosmetic Skin Clinic!

Rated 5 out of 5 stars

A Lady in Shining Armour

Magda is most definitely a lady in shining armour. Within a second of her opening her mouth to tell me what was involved I knew I had made the right decision. There is only so much you can do with diet and exercise and CoolSculpting is your answer. Her room is lovely and warm and cosy and spotlessly clean. There is no need to shop around Magda is the perfect woman for the job.

7 December 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

We couldn't have said it better ourselves - Magda truly is a lady in shining armour, armed with her expert hands and CoolSculpting machine! We are so pleased you got the results you wanted and look forward to seeing you again soon.

Rated 5 out of 5 stars

Tara is an absolute gem

Tara is an absolute gem, you cannot beat years of experience, she knows exactly what will work no matter what age you are.
Having moved home I will now travel 21/2 hours just to see her, says it all!

17 October 2023
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Reply from The Cosmetic Skin Clinic

We couldn't agree more - Tara is definitely worth the journey! Thank you for your continued loyalty to The Cosmetic Skin Clinic and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Professional and thorough but also down to earth and welcoming

Rachael is very professional and well experienced but also down to earth and honest. She did a thorough pre-assessment to talk me through options and help determine the best treatment for my concern. This is all free with absolutely no pressure or upsell. On the day of the treatment she was equally thorough to make sure I got the best value out of my session but she was also gentle and not rushed. I haven't seen a difference yet but she made it clear this takes a good three months. If I notice an improvement I wouldn't hesitate to return for another treatment and recommend the clinic to friends.

28 September 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for taking the time to leave a review. We are so pleased to hear your consultation and treatment with Rachael was such a positive experience and we are confident you will be happy with the results. We look forward to seeing you again soon!

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