The Cosmetic Skin Clinic Reviews 794

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making them feel at ease and confident in their treatments. Many people highlight the excellent service and high-quality products, noting significant improvements in their appearance and skin condition, with results often described as natural and refreshing. However, some people were dissatisfied with aspects of customer service, mentioning issues with communication, accountability, and clinic policies. A few other people also felt that certain procedures led to negative outcomes, such as a lopsided appearance or eyelid drooping, which they attributed to poor technique.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, knowledge, and caring approach. Many... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional care and professionalism... See more

Product

Clients share positive opinions on product. Many customers highly recommend the Cosmetic Skin Clinic due to... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with the natural and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Some customers report positive interactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had full face rejuvenation with dermal fillers by Tara Jackson RN and I’m absolutely thrilled with the results. Her years of experience and incredible skill truly show—my face looks natural... See more

Company replied

Rated 5 out of 5 stars

I’ve been doing my monthly hydrafacial and lasering sessions with Rumyana Atanasova. She is professional, caring, friendly, and explains each step clearly throughout the process. Rumyana is able to id... See more

Company replied

Rated 5 out of 5 stars

My experience with Tara has been fantastic. She’s so knowledgeable, kind and understanding. She has transformed how I feel about myself and boosted my confidence. She never pushes for a procedure if s... See more

Company replied

Rated 5 out of 5 stars

Racheal is an exceptional practitioner and a real credit to the clinic. She’s always thorough, takes time to listen, and makes sure I feel comfortable and confident every step of the way. As someone... See more

Company replied


Company details

  1. Skin care clinic
  2. Clinic
  3. Specialised Clinic
  4. Weight-Loss Service

About The Cosmetic Skin Clinic

Written by the company

The Cosmetic Skin Clinic is a multi-award winning medical aesthetic clinic, specialising in non-surgical treatments for the face and body. Get in Touch Book a Consultation Call Instagram

The Cosmetic Skin Clinic

Written by the company

Independent and award-winning aesthetics clinic
The Cosmetic Skin Clinic is a leading, independent, multi-award winning medical aesthetics clinic. Founded by Dr Tracy Mountford MBBS MBCAM with over 25 years experience as a cosmetic doctor. With an ethos to offer you the highest quality cosmetic treatments and a five-star customer service in a friendly and relaxed environment. We offer the latest innovative non-surgical treatments for face and body to treat both men and women. Specialising in soft, subtle, natural facial rejuvenation and body contouring procedures.
No.1 Ultherapy clinic in the UK for the eighth consecutive year
No.1 CoolSculpting clinic in the UK and Western Europe for six consecutive years
Complimentary CoolSculpting consultations available

Reshape, redefine and re-contour the body non-surgically with little downtime

Complimentary CoolSculpting Consultations

Complimentary CoolSculpting Consultations
We are offering complimentary CoolSculpting consultations. CoolSculpting is a non-surgical fat freezing procedure designed to target stubborn areas of fat, with no pain, little downtime and permanent results. Once the fat cells have gone, they're gone for good! Treatable areas include; the abdomen, flanks, upper arms, bra fat, back fat, inner and outer thigh and even the double chin.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

794 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The treatment I received was…Ultherapy

The treatment I received was administered with care and expertise. Ultherapy is not a particularly comfortable or relaxing treatment to receive, but Georgina was consistently attentive, making sure that I received the maximum benefits and minimum discomfort. I'm delighted with the results and will certainly repeat the treatment in the future.

21 February 2023
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Reply from The Cosmetic Skin Clinic

Dear Stephanie,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had at The Cosmetic Skin Clinic with Georgina. We hope that you enjoy your Ultherapy results, and we look forward to seeing you again!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Great as always

Great as always - fantastic care and advice. Can’t recommend highly enough 😊

6 February 2023
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Reply from The Cosmetic Skin Clinic

Dear Raphs,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had at The Cosmetic Skin Clinic. Thanks again for sharing your experience. We look forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 3 out of 5 stars

I had to cancel my appointment due to…

I had to cancel my appointment due to admission to hospital!!
Hoping to reschedule as soon as possible.

2 March 2023
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Reply from The Cosmetic Skin Clinic

Dear Jacqui,

We are sorry to hear you had to cancel your appointment! We hope you have been able to reschedule or plan to do so soon. We look forward to seeing you soon in our clinic.

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Tara , very talented!

Tara, thank you, you’re amazing!
You’ve managed to make me look fresh , less tired.I love the natural look, I’ve had so many compliments, see you in 6 months.

5 March 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear TM,
Thank you for taking the time to write us a review. We are very happy to hear that you had a positive experience with Tara. Thank you again for your kind words and for sharing your feedback.
We look forward to seeing you again in clinic!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Total satisfaction

A friendly welcome at the reception desk
My appointment was on time greeted by Lee who as always is warm and welcoming
He always makes me feel relaxed (a naturally nervous person) and is reassuring
The treatment was painless and quick I have every confidence I am in professional hands

8 December 2022
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Reply from The Cosmetic Skin Clinic

Dear Dorothy,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had at The Cosmetic Skin Clinic with our very own Lee Garrett. We hope that you enjoy your results, and we look forward to seeing you again!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

I have been going to Dr Christou for a…

I have been going to Dr Christou for a few years now and I cannot speak more highly of her. She has always advised me so well and her treatments have been perfect everytime. For me it was about still looking very natural and fresh and she knows exactly how to do that using small amount of fillers in just the right places . I would never go anywhere else for my fillers and it is worth the travel time of 2 hours each way . Highly highly recommend

26 February 2023
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Reply from The Cosmetic Skin Clinic

Dear Babington,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had with Dr Christou here at The Cosmetic Skin Clinic. Thanks again for sharing your filler experience. We look forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

I felt so well looked after by Dr Matt…

I felt so well looked after by Dr Matt and the results of my Morpheous 8 are fantastic. His less is more approach to botox ensures the most natural look. Completely trust Dr Matt and highly recommend him

26 February 2023
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Reply from The Cosmetic Skin Clinic

Morpheus8 is such an incredible treatment - especially when performed by the expert hands of Dr Matt! We look forward to seeing you again soon at The Cosmetic Skin Clinic!

Rated 5 out of 5 stars

Highly recommend

Danielle was lovely. Very professional. Delighted with the results.

26 February 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for taking the time to leave a review for The Cosmetic Skin Clinic. We are so pleased to hear that you are happy with your results and look forward to seeing you again soon!

Rated 5 out of 5 stars

I visited the London office for a…

I visited the London office for a consultation for some procedures I found online.
I met with Rachel and was so impressed by the fact that she was prepared to say that I shouldn't do any as she felt that I didn't need them. A lot of places would maybe try and sell you on a procedure regardless of whether you needed it pr not.
I was so pleased by her honesty and advice on what she felt was best for me even if that meant I didn't spend any money with them.
When the time comes I'll definitely be using The Cosmetic Skin Clinic just by the fact that I know they'll give me genuine advice based on my best interests.
So impressed!

23 February 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

At The Cosmetic Skin Clinic we only want the best for our patients and will never advise that you have treatments you don't need! When you are ready our team will help guide you through your treatment journey! We look forward to seeing you again then.

Rated 1 out of 5 stars

A few weeks before my sons wedding…

A few weeks before my sons wedding booked to have Botox on a few places. Sylvia did the treatment, I wanted subtle, However my face looked fat and puffy and my lips looked like a ducks mouth. The day that should have been one of the best days in my life became an embarrassing day for me as family members commented saying ‘you’ve had Botox on your face and lips’. I only wanted a natural lift! I complained about this a few times and only found out after that a follow up appointment should have been booked which wasn’t. I wanted some part of my nearly £4,000 back but i got nothing neither any complimentary offers. The last talk with one of the practice managers was that she wanted me to come in and have a look at my face (and now this had been over a few years!) I asked what for as the treatment hadn’t lasted anyway and my face looked worse. I asked if there would be some sort of compensation as that is what i wanted or at least if not some treatment that i would be happy with. Waste of time! She wasn’t going to offer me anything or my money that was taken off me for a terrible job that affected my confidence! She wanted me to come in to have a look and see what they could do but with a cost! Terrible! I’m not rich but this hefty chunk of my money i feel was stolen off me!!! Unfortunately I am not normally bitter towards anyone or anything but i have been with this company. Now that i see there are reviews I would like to have my honest share!

21 February 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Kelly,

Thank you for your review. As we do not have your full name we are unable to check the record of your treatment and cannot call you directly.

I am sorry to hear that we were not able to see you again in the clinic and resolve your concerns. If you would like to discuss this please call the clinic or if you would prefer to email and ask to speak to Katy. Our patients care and satisfaction with the outcome of their treatment is of the upmost importance to us and we would welcome the opportunity to discuss this with you again.

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Jo Christou is BRILLIANT!

Jo Christou is BRILLIANT!! I honestly don't think I would ever go elsewhere. I completely trust Jo's opinion, her work is brilliant and she puts you completely at ease and makes procedures straightforward and even relaxing! Highly recommend.

1 December 2022
Unprompted review
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Reply from The Cosmetic Skin Clinic

Thank you so much for your lovely review of Dr Christou at The Cosmetic Skin Clinic. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great Clinic

My experience at the Stoke Poges Cosmetic Skin Clinic is always a positive one. Tara Jackson is an exceptional Aesthetic Medical Practitioner, highly experienced with fantastic industry knowledge. I would recommend Tara to all my family/friends!

7 February 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for your review of The Cosmetic Skin Clinic in Buckinghamshire and of our Practitioner Tara. We are so happy to hear that you have had a positive experience with us and would recommend us. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Tara is very professional whilst being…

Tara is very professional whilst being friendly, she puts you at ease. First class experience, I highly recommend her.

19 February 2023
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Reply from The Cosmetic Skin Clinic

First class experience is what we strive to achieve! We are so pleased to hear that your experience with us was to the highest standards. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Thourough Skin consultation and Fab results

One of the most experienced skin experts I’ve ever met. Prescribed products that were actually effective at removing sun/age spots that had come back despite laser treatments at another clinic. I am super happy with the results.
Look fwd to coming for further treatments

14 September 2022
Unprompted review
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Reply from The Cosmetic Skin Clinic

We are so pleased to hear that you experienced the in-depth personalised skincare consultations we pride ourselves on at The Cosmetic Skin Clinic and that we were able to treat your sun/age spots for you. We look forward to seeing you again soon!

Rated 5 out of 5 stars

wouldn't go anywhere else.

All the staff including receptionists are very welcoming, and helpful .Am always offered tea and coffee on arrival. The consultants are all expert in their fields with the latest treatments but what I particularly appreciate is the fact that they are very honest when discussing expectations .If they think a treatment is not going to be beneficial or suitable they will tell you! There is no "Hard sell". The other bonus is that the consultant that I see will respond quickly and in person to any concerns

31 October 2022
Unprompted review
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Reply from The Cosmetic Skin Clinic

Thank you so much for taking the time to leave us a review. At The Cosmetic Skin Clinic we will only recommend what's best for our patients and will work with you to achieve the very best results! We look forward to seeing you again soon.

Rated 5 out of 5 stars

I totally trust the advice and…

I totally trust the advice and treatment I receive at the Cosmetic Skin Clinic. It is a very friendly and efficient place and all the staff put clients at ease immediately.

13 February 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Catherine,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had with The Cosmetic Skin Clinic. Thanks again for sharing your experience. We look forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Results are astonishing

Have been guided by Georgina's recommend treatments for a few years now.
Results are astonishing.
I always feel Georgina cares about me as a person and manages expectations very well.
My confidence has returned as well as not feeling the need to avoid mirrors quite so much!
Thanks Georgina .

27 January 2023
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Reply from The Cosmetic Skin Clinic

Dear Lorraine,

Thank you for taking the time to write us a review. We are very happy to hear that you had a positive experience with Georgina. Thank you again for your kind words and for sharing your feedback.

We look forward to seeing you again in clinic!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Tara is very professional in everything…

Tara is very professional in everything and very honest she definitely puts you at ease when treating you, she alway has a smile on her face and is always happy. Thank you Tara I don’t no what I would do without you. Gill. Xx

9 February 2023
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Reply from The Cosmetic Skin Clinic

Dear Gill,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had at The Cosmetic Skin Clinic with Tara. We hope that you enjoy your results, and we look forward to seeing you again!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Exceptional in every way (yet again one year on)

Exceptional in every way
Dr. Matthew Jarvie-Thomas and Magda have treated me most recently and I am beyond impressed. I’ve never felt more confident and happy with results and feel they are truly masters at finding balance between natural and enhanced beauty. The whole team are amazing… Dr TM influence remains strong. Thank you all!

16 January 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear JN,

Thank you for taking the time to write us a review.

We are delighted to hear that you had a positive experience with Dr Matthew and Magda here at The Cosmetic Skin Clinic and that you are happy with your results. Thank you again for your kind words. We hope that you continue to enjoy your results and we're looking forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Travel all the way from Durham to see…

Travel all the way from Durham to see Lee trust the clinic totally well done

14 November 2022
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Reply from The Cosmetic Skin Clinic

Dear Ken,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had with Lee here at The Cosmetic Skin Clinic. Thanks again for sharing your experience. We look forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

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