Cosmobet Reviews 388

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 165 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the fast withdrawal process, with funds often hitting their accounts within 24 hours or the next working day. The site is generally considered easy to use, offering a good selection of games and slots, and some people find the verification process straightforward. Some users also report positive interactions with customer service, highlighting their helpfulness and quick support. However, some customers also noted significant issues with account verification, with uploaded proofs of address being deemed invalid. There are also complaints about customer service response times, with some experiencing long waits for live chat or no response to emails. A few other people also felt that the site has problems with game functionality and some reported issues with deposits being taken multiple times or unexpected charges. Additionally, a minority of people were dissatisfied with account closures and confiscated winnings without clear explanations.

What people talk about most

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting fast payouts and easy deposits and... See more

Website

Users describe ambiguous interactions with the website, with many reviewers expressing significant... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support agents as extremely... See more

Product

Consumers find the product to be ambiguous, with some reviewers praising the wide variety of features, live... See more

Response time

People report ambiguous experiences with response times, with some customers praising quick withdrawals,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Trying to verify my account and everything I’ve uploaded for proof of address is apparently invalid. I’m from UK so don’t get sent paper bank statements. I try to upload a screen shot but unacceptabl... See more

Company replied

Rated 3 out of 5 stars

i deposited £500 but they took £550 out, when i withdrew the money they took another 30£ from me, every time i contact a member of staff i am told they have no control over the " currency exchange "

Company replied

Rated 4 out of 5 stars

I can only talk about my experience. This is an online casino, you win some you lose some more, everyone knows that. All I want is a fair chance, have a gamble and not be scammed. So far I can say tha... See more

Company replied

Rated 2 out of 5 stars

I can't say it's a scam but it's far too suspicious, in my view. Withdrawal options contain many strange and unusual methods (SEPA, DODGECOIN), most of which require multiple "evidences of ident... See more

Company replied


Company details

  1. Casino

Written by the company

Welcome to Cosmobet – your all-in-one hub for online sports betting, casino games, mini games, and crypto-powered gaming. Whether you're chasing the thrill of live football, spinning reels on top slots, or making fast, secure transactions with cryptocurrency, Cosmobet delivers a seamless high-energy experience with huge rewards. New players can take advantage of our Sports Welcome Package offering a 150% bonus on your first deposit, a 100% bonus on your second, and an 80% bonus on your third. Prefer the casino? Our Casino Welcome Package matches those same bonus levels, giving you 330% in total across your first three deposits. Want even more? Go crypto and unlock a massive 380% Crypto Bonus, including 200% on your first crypto deposit, 100% on your second, and 80% on your third, using Bitcoin, Ethereum, or other popular coins. Cosmobet’s sportsbook features thousands of daily betting markets across football, basketball, tennis, eSports, and virtuals, plus dynamic live betting and real-time odds. Boost your returns with exclusive offers like 3=4 Free Bet and Progressive Betting, where more selections mean bigger payout multipliers. In our online casino, enjoy a wide selection of slots, roulette, blackjack, live dealers, mini games, crash games, and instant win titles from top-tier providers—all optimized for mobile, high RTP, and smooth performance. Payments are lightning-fast and secure, with full support for Visa, Mastercard, Skrill, Neteller, and crypto. Withdrawals via crypto are often processed within minutes. Cosmobet prioritizes safety, fair play, and responsible gaming, with tools to help you manage your limits. Our multilingual customer support is available 24/7 via live chat and email to assist with anything you need. Why choose Cosmobet? You get stacked welcome packages, exclusive crypto rewards, flexible banking, a global sportsbook, premium casino content, mini games, and non-stop entertainment. Join thousands of players worldwide and experience next-level online gaming at Cosmobet today.


Contact info

3.0

Average

TrustScore 3 out of 5

388 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gamble for win COSMOBET...

the casino has a wide range of games available from many well-known and lesser-known gambling providers. There is something for everyone.promotions are diverse. payment methods are possible through most of the basic ones in this industry. I recommend visiting cosmobet.

29 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS WEBSITE!!

DO NOT USE THIS WEBSITE!!

It's a scam and they will literally steal your deposits and quote some silly terms that don't even relate to anything that you've even done. When you question those terms, they just repeat the terms over and over again, giving no real examples of what you've done wrong.

I deposited thousands and still had a lot of it in my balance and they quoted several terms and said they're keeping my money and my account is closed.

They're not regulated in the UK either, so you can't even do anything about it either.

5 May 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

We’re sorry to hear you feel this way. We understand how frustrating it can be when account actions are taken, especially involving funds.

Please note that we take compliance and account integrity very seriously, and any decisions made are based on a thorough review in line with our terms and conditions. However, we never want a customer to feel left in the dark — and we’re happy to provide further clarity if you get in touch.

We encourage you to contact us directly at info@cosmobet.com with your account details, so we can re-examine your case and respond to your concerns in full.

Rated 4 out of 5 stars

So far so good

So far so good. I bet on in play games and found the coverage to be good. Website is easy to use and is easy to navigate

27 May 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your kind words! We're glad to hear you're enjoying our in-play betting options and finding the site easy to use. We’re always working to provide a smooth and reliable experience for our players.

If you ever have any feedback or suggestions, feel free to reach out — we’re here to help.

Thanks again for choosing Cosmobet.com!

Rated 1 out of 5 stars

RATS

STAY AWAY FOLKS

These are the biggest crooks I know. I deposited around £3000 and lost most of it. Then they give me 100 free spins. After winning around 130£ on the free spins i use this cash on roulette and get my balance to £15000. I thought this was wonderful. Needless to say they have now hit me with the terms and conditions saying that the maximum I can withdraw is £100.

I’m now feeling suicidal and depressed as hell.

From feeling elated to massive low is just terrible.

Please anyone stay away from these crooks. Also verification is a joke.

19 May 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Dear Player,

We're very sorry to hear about your experience, and we genuinely understand how upsetting this must be for you. Please know that Cosmobet follows strict verification procedures in line with international regulatory and anti-money laundering requirements. These measures are not intended to create inconvenience but to protect both our users and the integrity of the platform.

While we understand your frustration regarding the ID verification process, we aim to clearly communicate the accepted forms of identification before withdrawals are processed. A passport or government-issued ID is typically required to comply with these standards. We regret if this wasn’t clear upfront and will review how we communicate these requirements to avoid future misunderstandings.

Most importantly, we’re truly sorry to hear how you're feeling. If you’re feeling overwhelmed or struggling emotionally, please consider reaching out to a professional support service in your area. Your well-being matters far beyond the outcome of any game or transaction.

If you’re open to it, we’d still love to assist you directly. Please reach out to us at support@cosmobet.com with your account details so we can see how we can help.

Wishing you better days ahead,
The Cosmobet Team

Rated 1 out of 5 stars

I only gave this one star but it I…

I only gave this one star but it I would give it 0 it took my money and when I tried to with draw they would let me use my payment method.so I asked to verify myself and I haven't got a passports so usedvdriving license which they wouldn't accept.the other for of id british people don't hhave.so beware and dont deposit with this casino they took my money and when i went to live chat they blatantly ignored me..dont dont play here

17 May 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Dear Player,

We're sorry to hear about your experience. Our verification process follows strict regulations and currently requires a valid passport or national ID for security reasons. We understand this may be frustrating and appreciate your feedback. Please contact us at support@cosmobet.com — we're here to help and would like to review your case further.

Kind regards,
The Cosmobet Team

Rated 1 out of 5 stars

Don't play here

Don't play here, it's not worth it. They steal your money and when you win something, it costs them to pay. I won 1200 and they took 900 from me. This is garbage.

5 May 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Dear Player,

We're sorry to hear about your experience. Please contact our support team at support@cosmobet.com so we can review your case and assist you directly. We're here to help and ensure that all issues are handled fairly and transparently.

Best regards,

Rated 1 out of 5 stars

AVOID THESE CROOKS

Opened account 2-3 weeks ago, deposits no issues & live chat were kind and helpful etc. but today it was different. I deposited £120.00 to play and bet with & managed to get to £2000.00. I attempted to withdraw & this is where the issues begun. They claim I violated their t&cs & refused pay out. Typical when you start winning they refuse to pay out when you start winning. Avoid these crooks & this will be taken further to get what I’m deserved.

25 April 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Dear Player,

We're sorry to hear about your situation. Please reach out to our support team at support@cosmobet.com so we can review your account and clarify any concerns regarding our Terms & Conditions. We take all cases seriously and aim to resolve them fairly and transparently.

Best regards

Rated 5 out of 5 stars

Very good site and fast crypto…

Very good site and fast crypto withdrawals, customer support is super friendly and got an amazing selection of games! Highly recommend to anyone thinking about giving cosmobet a go!

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Cashback Refused & Falsely Accused of Bonus Abuse – Unfair Treatment

I joined Cosmobet, made my first deposit, and placed an F1 bet because of their cashback promotion promising a refund if the bet was lost. I did lose the bet, but when I tried to claim the cashback, they denied it and accused me of violating their anti-fraud policy.

They claimed I used bonus funds to exploit the system — but the truth is, I never claimed or used any bonus at all. This was my very first deposit, and I went straight into placing a regular bet with my own funds.

Instead of honoring their own promotion, they gave a generic excuse and pointed me to their terms and conditions, quoting rules about abusing bonus money — which doesn’t apply to my situation in any way.
I feel misled and unfairly treated. This kind of behavior seriously damages trust. Be extremely cautious if you’re thinking about betting with Cosmobet — they may refuse legitimate claims and make baseless accusations.

13 April 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your feedback. We always apply promotions in line with our terms and anti-fraud policies. If you believe there’s been a misunderstanding, we invite you to contact our support team directly — we’re happy to review your case in detail.

Rated 1 out of 5 stars

Awful

When signing up you can immediately deposit funds with no verification, assuming you can then place a bet. You can’t, once your money is on the account, you can’t use it or withdraw it until you go through a long winded verification process. This was annoying but not the end of the world. I then waited to be verified and chose a football bet, it wouldn’t allow it, every time I tried it came up with error. Chose single bets, multi bets and Accas to see if I was missing something….nothing. Ended up using the £100 on slots as it was the only thing the whole site would allow which was lost in the space of three minutes. Had nothing worked, I could understand it was maybe an error on my part with the verification but given I was allowed to use slots but none of the betting services I actually wanted, it feels like you are forced to play something they know you will lose, rather than a game which they cannot dictate the outcome. Wish I’d seen all these reviews before actually wasting £100.

5 April 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your feedback. We're sorry to hear about your frustration. Our verification process is a standard security requirement and access to features may depend on compliance status and technical factors. If something didn’t work as expected, please contact our support team — we’ll gladly investigate further.

Rated 5 out of 5 stars

Cosmobet.com is genuine and safe ..

Cosmobet.com is genuine and safe very fast almost instantly pay out withdrawals, very good online casino allows crypto payments too excellent trust worthy site definitely recommended 👌 👍

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience so far

Really good experience so far, I haven't won loads but I think I'm in profit. All withdrawals have been processed very quickly, even received one within 4 hours which is surprising considering it's international. Was a bit apprehensive considering some of the bad reviews but it's legit and pays out quickly

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Another site that robs its customers…

Another site that robs its customers very poor pay outs even on bonus another site to avoid

29 March 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your feedback. All our games operate under certified Random Number Generators (RNGs) provided by licensed providers to ensure fair outcomes for every player. While results can vary, fairness and transparency are core to our platform.

Rated 1 out of 5 stars

Dont play here

Dont play here, slot is rigged, win nothing

1 April 2025
Unprompted review
Cosmobet logo

Reply from Cosmobet

Thank you for your comment. Please note that all our games are provided by licensed and certified providers, ensuring fair play through audited Random Number Generators. Results can vary, but fairness is always guaranteed.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look