Cosmo Clinic - Verona Reviews 10

As I was shopping I was called into the shop .unfortunately I went in , I was told I have black puffy eyes and would need some treatment which machine costs of 300e then a eye and face cream total cost 700e ...I explained I get micro needle and facial at home she basically said my skin was a mess
Shop assistant was not happy when I left ....I think I will trust my wonderful beautian back home more then a sales assistant

Cosmo Clinic offered me a free skincare service after I purchased a product from them.
After my treatment they said the “big boss” was there and he wanted to meet me and finish the skin treatment on me.
He walked in like he was my long time friend.
He told me this Eneo device would change my skin appearance. He showed me before and after photos of a women’s legs and said I could achieve the same results if I used the eneo once a week and he would personally ensure it. He said he wanted to monitor my results every 45 to 60 days and continue his treatments near me (as I don’t reside in Italy.) He said he is in the country where I am all the time and it will be easy to continue the treatments there. He even made an appointment with me in a town near me and then cancelled and never rescheduled. I feel deceived. I only purchased the Eneo machine because he said he would ensure similar results to the photos he showed me and because he said our continued treatments would be around where I am.
He said this was all included if I purchased the device. And the warranty was included and creams any time I needed them. He said he would send me his recommended instructions that evening.
I never received those instructions. I never received the warranty. And he has not been in communication with me about scheduling those continued treatments near my house.
An employee has sent me creams.
But I agreed to purchasing the machine because the owner said he would ensure results and do the included continued treatments near me. He has not followed through on his side of the agreement. He has my money and won’t give a refund and won’t fulfill his agreement.
I am out so much money. I am sad and sickened.

I read the reviews for the device after I purchased it. They speak about the problems; the issues with the machine and issues with the business practices who sell this product.