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Rated 1 out of 5 stars

So my first issue is that this casino supposedly uses a provider known for rigged games and I fully believe it. I have been playing through my daily dollar for the last month or so, and I have won abo... See more

Rated 1 out of 5 stars

Complete Frauds - AMOE not paid. Multiple redemption requests canceled. Every time I submit a support request, they redirect me to contact them via chat or something else, and nothing ever gets resolv... See more

Rated 5 out of 5 stars

CosmoSlots is great overall in my book. And take it from me, someone who's played on probably every online casino/gambling site that's out right now, they're definitely in my top 3 to play. From what... See more

Company replied

Rated 1 out of 5 stars

They do not pay out winnings. They do not follow applicable laws. You should avoid this place. Update for 7 days later. They have now banned me; presumably in retaliation for this review.... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

One of the most innovative and cutting-edge online gaming platforms, Cosmoslots assures its players enjoyable and rewarding gaming experience. Our current and upcoming game collection provides plenty of promotions, free spins, jackpots, and entertainment. Games in Cosmoslots lobby are developed considering the immense popularity of online casinos and slot games over the past several years. Every game has unique essence. This lobby provides a wide range of online games, engaging every slot player. Cosmoslots platform is developed by a group of highly qualified experts having years of experience and understanding of the online gaming industry. The games we design are a mix of unique challenges that are exciting and full of surprises. Each game that is developed has a distinct personality with highly enjoyable features. Join our game lobby to begin your gaming journey, which is filled with challenges, rewards, and surprises. We want to reassure you that you are playing on the best online gaming platform Cosmoslots, where we assure fair gameplay. To ensure the highest security and integrity for our players, we follow all essential compliance with relevant standards.


Contact info

2.0

Poor

TrustScore 2 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst UI ever, rigged games.

So my first issue is that this casino supposedly uses a provider known for rigged games and I fully believe it. I have been playing through my daily dollar for the last month or so, and I have won about 30 cents in the process. I'm aware it's gambling and I'm not entitled to win anything, but that's a ridiculously low amount for having spent $30. In addition to that, even if I use an auto clicker, the crash game always crashes at about 1x, making it impossible to claim even when clicking every millisecond. My second and bigger gripe is that even though this is a scam, I feel like the UI is so poor that it should be illegal for that alone. You need to go through a tutorial for every single game, every single time you play it. (or at least I did) it needlessly explains the jackpots over and over and forces you to be in landscape mode for each game, which is very inconvenient. Those two complaints bundled together make the games very inconvenient, hard to play. And I. I can almost see it as a trap to make you spend more money because you don't want to switch games and go through the tutorials over again.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Complete Frauds

Complete Frauds - AMOE not paid. Multiple redemption requests canceled. Every time I submit a support request, they redirect me to contact them via chat or something else, and nothing ever gets resolved. I've been trying to redeem for months. Completely fraudulent and illegal operation.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Dont be fooled

I was attracted to the daily free bonuses originally.. eventually I lost it all but decided to withdraw what little I had left. The 3 payment methods... bank, gives you an error, contact administrator, lol... the skrill wallet insist my ID is wrong, even though I copy and pasted it... and the crypto transfer, it says. Input state, which it does not let me at all. It already has my city, zipcode, and address, like.... cmon. You know the state... so yeah I'm unable to even redeem my measily left overs.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

ILLEGAL OPERATION!!!!!

ILLEGAL OPERATION!!!!!

If I could rate at -100 stars, I would do so. This casino is operating illegally in Canada, and very possibly the US. Their site rarely works, bonuses you claim are never added to your account, crazy issues with attempts to withdraw. I finally did get my withdrawal, but had to put up a hell of a fight. Legally, they are to offer a free way to play, and they do so by way of AMOE. However, I sent entries in for 5 Sweeps Tokens each letter. Later they changed it to 2 ST, and now 1. They also changed the address. They DO NOT pay out your ST's for the letters and insist that you have to buy a package to get more ST's. This constitutes ILLEGAL OPERATION of a Sweeps Casino and I will be reporting them to the relevant authorities for such.

And then they have the audacity to ask me for a good review on Trust Pilot, LOL. Not on your life!!!!!

23 August 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ Shady practices

⚠️ Shady practices: hidden conditions and pressure for positive reviews

Review:
I want to share my experience to warn others before they fall into the same trap. I joined this platform thinking it was legitimate, but everything changed when I tried to redeem my winnings.

First, they told me I had to make a purchase — but never specified an amount. I complied and paid, but then they said it wasn’t enough. After that, they asked me to leave positive reviews in exchange for processing my redemption. Later, they added yet another condition: I had to invite friends who also needed to make purchases before my request would be approved.

This behavior is not only unethical but matches common patterns seen in fraudulent schemes. They try to delay or block withdrawals while exploiting users for money and influence through fake positive reviews.

I've used many online platforms and never experienced anything like this. I strongly advise others to be cautious. Don’t let them take advantage of you like they did with me.

Experience date: August 6, 2025

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Would do negative if it allowed me to

Would do negative if it allowed me to. Was told I could "cash out" if I bought a package. So I did so then they only allowed me to cash out the minimum amount of $30. Then told me their system was down and they would get back to me. I reached out again and they are now saying I need to buy a package of at least 50% of my earnings to cash out. Such a scam. Save your time and definitely your money.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Fun and exciting

I have been playing cosmo slots for a few months now and it is fun. The games are exciting and keep me coming back for more. I cashed out once and it was a pretty easy process. I am still hoping for that BIG WIN!

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Legit wins and super easy cash outs.

I have been playing Cosmo Slots games for 3 months and it has been a blast! I have hit some solid wins on the sweeps and the best part is how easy it is to cash out. No headaches, no runaround - just quick and smooth withdrawals every time I've won.

The games are fun, the site runs great, and I they actually pay out when I win. If you are looking for a sweepstakes site where youn actually win and get paid, this is it!!!!

Definitely give it a shot.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

disappearing sweep coin

They will take your daily sweep tokens from ur daily spins once u make a little bit of stored sc. beware I have confirmed shortly after spinning receiving it and then next refresh its gone.

3 days in a row is not a coincidence funny enough they will let u use the weekly 1$.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

I would like to give them negative…

I would like to give them negative stars. I have contacted their support via email, phone (call was unanswered and redirected some guy's voicemail so I left a message), and messages on the site multiple times and have never received a
response from them.

Just don't waste your time with them. Do not give them any money. Play your money with a reputable site. This is a scam for sure.

14 May 2025
Unprompted review
Rated 1 out of 5 stars

its false in their rules

its false in their rules, its sways that we don't need to pay money to play, than we can write templates which would pay $5 per template, several executives have done it and have never been paid for a templates.

8 April 2025
Unprompted review
Rated 1 out of 5 stars

scam site

scam site, don't waste your time - they don't pay out.

15 February 2025
Unprompted review
Cosmoslots logo

Reply from Cosmoslots

Hi Chilla,

We sincerely apologize for the negative experience you’ve had with our platform. Ensuring a smooth and trustworthy experience for all our players is our top priority, and we take any concerns regarding payouts very seriously.

We are currently in the process of revamping our platform and enhancing our payment processes to ensure there are minimal hindrances in payment processing. Your feedback is valuable, and we are committed to making improvements that will benefit our users.

To better understand and resolve your specific issue, please share your 'Player ID' to support team directly at hello@cosmoslots.com. Also add details about your issue, we would like to investigate this further and ensure that we promptly address this issue.

Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in us.

Best regards,
Team Cosmoslots
hello@cosmoslots.com

Rated 1 out of 5 stars

Wowwww

Wowwww. This is by far the worst casino I have ever played on. The major in the games is 20 cents lmfao. What a joke. The bonuses pay literally nothing and never will. Got multiple bonuses but won cents each time. This casino is out of their mind if they think people are actually going to play to play these trash games. Do not waste your time. I wouldn't play this casino if they gave me 20 free credits everyday. Just wow. I'm in shock at how much of a trash casino this is. Go see for yourself. 🤣🤣🤣🤣🤣These people should be embarrassed.

8 February 2025
Unprompted review
Cosmoslots logo

Reply from Cosmoslots

Dear Fern,

Thank you for sharing your experience with us. We’re truly sorry to hear that your time at Cosmoslots hasn’t been enjoyable.

Our goal is to create a fun and rewarding experience for all players, and it’s clear we didn’t meet your expectations.

We understand your concerns about the payouts and game bonuses, and we want to assure you that we’re constantly working on improving our games and enhancing the overall player experience. We’re in the process of revamping our platform to ensure that all players have more exciting opportunities to win and enjoy their time with us.
Your feedback is valuable, and we hope you’ll give us another chance to show you the improvements we’re making. If you have any further concerns, feel free to reach out to our support team—we’d be happy to assist.

Best regards,
Team Cosmoslots
hello@cosmoslots.com

Rated 1 out of 5 stars

These liars and cheaters won’t pay the…

These liars and cheaters won’t pay the AMOE which is the only reason why they can operate. Take this site down please, so sassy.
Customer service lacks training, they will refer to you as “honey “, what serious professional company will speak like that in their chats to their clients?

4 January 2025
Unprompted review
Cosmoslots logo

Reply from Cosmoslots

Dear José,

Thank you for your feedback. We sincerely apologize for the experience you’ve had and truly value your input. At Cosmoslots, we are committed to providing a respectful and professional environment for all our players, and we’re sorry if our communication didn’t meet your expectations.

We understand the importance of clear processes, and we are currently in the process of revamping our platform to ensure an even better player experience, including smoother payouts and improved customer service. We also want to reassure you that fairness and compliance with regulations are priorities for us.
We appreciate your patience as we make these improvements, and we’d love to invite you back to experience the changes soon. If there’s anything we can do to assist you further, please don’t hesitate to reach out.

Best regards,
Team Cosmoslots
hello@cosmoslots.com

Rated 4 out of 5 stars

Very good

Cash out were off at first but it got better. Wonderful game site

11 September 2024
Unprompted review
Cosmoslots logo

Reply from Cosmoslots

Thanks for the review

Rated 1 out of 5 stars

The games are rigged against you....

I've been playing on Cosmoslots for more than 6 months and have NEVER won a single dime. I've deposited funds also (not just a feeeplayer). The sites games are rigged against you and the customer service is terrible. They offer free coins but then refuse to give them to you and just mock you when you try to get the promised "bonus". Don't waste your time or money on this site because that's all you will do if you play here.

11 September 2024
Unprompted review
Cosmoslots logo

Reply from Cosmoslots

We’re sorry to hear about your experience and appreciate your feedback. We want to assure you that all our games use certified RNG technology for fairness, and while wins can vary, we aim to provide fun and fair gameplay.

We apologize for any issues with customer service and free coin bonuses. We’re working on improving both areas to ensure quicker, more helpful support and a smoother bonus system.

We’re actively making changes to enhance the experience for all players and appreciate your patience as we improve.

Thank you for being part of CosmoSlots!

Rated 5 out of 5 stars

I JUST had an easy withdrawal process

I JUST had an easy withdrawal process. had to put in my skrill info. I love the games and I think they’re more fun than the other casinos I play. Definitely happy and will keep playing. If you don’t have any common sense I would suggest not gambling. 🤣

20 July 2024
Unprompted review
Cosmoslots logo

Reply from Cosmoslots

Thanks for the review April Young

Rated 1 out of 5 stars

The layout is glitchy and confusing

The layout is glitchy and confusing. The daily bonus expires in a day and to play a game you have to log in again after literally just logging in to the website. I tried logging into one of the games, and it said my credentials were wrong even tho I literally just used the same credentials to log into the website. Pretty much all the other social casinos are better than cosmoslots.

20 July 2024
Unprompted review
Cosmoslots logo

Reply from Cosmoslots

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how frustrating technical issues can be, and we’re actively working to improve the layout and fix glitches to make the site more user-friendly and smoother.

Regarding the daily bonus, we’re reviewing the expiration times to ensure players have more flexibility in claiming rewards. We’re also investigating the login issue and working to improve the overall login experience, so you don’t encounter these problems in the future.

We truly appreciate your patience as we make these changes, and we’re committed to improving CosmoSlots for all our players.

Rated 1 out of 5 stars

100% scam had 40 free spins and only…

100% scam had 40 free spins and only won 60 cent. Never in my life I have I been ripped off this bad. People out here are being evil and all will pay upon my death. Or before because you'll probably die much sooner with the attitude yall carry.

20 June 2024
Unprompted review
Cosmoslots logo

Reply from Cosmoslots

We’re sorry to hear about your experience and understand your frustration. At CosmoSlots, we aim to provide a fair and enjoyable experience for all players. Free spins and promotions are based on luck, and while results can vary, we’re always working to improve.

If you feel something went wrong, please reach out to our support team so we can look into it. We appreciate your feedback and are committed to making CosmoSlots better for everyone.

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