Good website but very deceiving. It says delivery in 24 hours on the product page but when proceeding to checkout it says 8 to 15 days (both normal and express delivery). Plus, after adding a €26 ite... See more
Company replied
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Good website but very deceiving. It says delivery in 24 hours on the product page but when proceeding to checkout it says 8 to 15 days (both normal and express delivery). Plus, after adding a €26 ite... See more
Company replied
Really very satisfied ! Very good quality of the customs. Even my nephews (birthday gifts) have notices the quality and told me it was much better then there usual customs (bought at another shop).... See more
There were a few problems with the order! I ordered customizations but they couldn't go through with it because I did not check my email, the size was a little bit too small (I ordered M), and it ripp... See more
Decent materials used for the item but postage to the UK double the price of the actual item. Also, zip broke the second time trying it on. Reaxhed out via email regarding it but got no response se. T... See more
Company replied
We dedicate to a cosplay costume online store and always catch the latest trend in the market. Providing quality products at a great price; moreover, have been consistently focused elsewhere. Our goal is to offer one of the best customer experiences in the industry all while providing exceptional customer service. Good customer service to help you, whatever the problem is. Our Guarantee helps put the mind at ease -- if your order is not perfect, we will take the necessary steps to correct the issue. If you're confused about your size, we provide one-on-one advice. Our contact methods are multiple, our Email WhatsApp and Phone Calls are all available, serving customers all over the world, whatever you speak the language, we do our best to help you, give you our best service
NO.804,Floor 8th,Building 3, Phase 1, Dayuan International Center, Chengdu High-tech Zone, Sichuan, China, 610212 Cheng Du, Si Chuan, CN, 610000, Chengdu, China
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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All the way from China comes good quality costumes. Good and friendly Communication also 😃
They’ve gone above and beyond to give the best and quick service even when they’ve had to communicate with people from the US
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