Cotswold Automotive Reviews 

153
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

We share the barnwood point business park with this firm of chancers. They have caused nothing but problems for everyone else on site and have dumped unregistered vehicles, and trade rubbish everywh... See more

Company replied

Rated 5 out of 5 stars

My Daughter bought a 2015 Peugeot 208 from this company. As she lived in Doncaster, viewing was a problem until she came back to Gloucester about 5 days later.These guys were totally understanding an... See more

Rated 5 out of 5 stars

We booked an appointment at our convenience to view a small runaround for our children and our time was met by Mike without delay. The service was second to none - he was kind, courteous and accommo... See more

Rated 5 out of 5 stars

After being let down by another company we were a bit nervous about looking for a car. Matt put us at ease,very friendly and professional would definitely recommend, very happy with the purchase and w... See more

Company details

  1. Motor vehicle dealer

Written by the company

Cotswold Automotive is an established, online based, used vehicle dealership that prides itself in providing an excellent service from the very beginning, all the way through the sales AND after-sales process. That's why we have a dedicated sales, and afters-sales line that enables you, the customer, to reach us quickly, and retrieve all the answers you require as quickly as possible. As a small, independent company, we strive to please all customers in any situation. Whether that's to answer a quick question about a vehicle, offer a valuation on a vehicle, or provide you with your new vehicle! We welcome all customers to come and browse, however we do request that you make an viewing appointment with us to avoid disappointment!


Contact info

4.2

Great

TrustScore 4 out of 5

153 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(153)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

I purchased a Nissan Juke

I purchased a Nissan Juke. The whole process was smooth with great comms and a smooth quick delivery. They also part exchanged my car. Really pleased with new car and would definitely recommend this company.

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Had a really good experience with…

Had a really good experience with Cotswold automotive whilst searching for a 2nd car. Staff were really helpful and allowed me the time to make the decision on which vehicle best suited my needs. Will definitely think of them for my next purchase and have already recommended them to friends. Thanks team!

24 May 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from company!!!!!

Stay away from company!!!!!!
Bought a car from them a couple months back and it’s had nothing butt problems . Wish I looked at the reviews of the company before buying a car from them

13 March 2025
Unprompted review
Rated 5 out of 5 stars

VW Golf GTI

I've been in the motor trade for 30 years, driven thousands of cars. The little Golf Gti I bought from Cotswold Automotive is gonna stand out. What a fantastic buy. Although it is a bit grey in it's years the drive so far has been impeccable. I was promised by the dealership that it's "one of the good ones" and they weren't wrong. I would trust them completely in everything they do. I will be returning for an upgrade when the time is right. Also the young lady who helped me with the purchase (sorry don't remember the name!) was very polite,professional, helpful. Buy off this company you won't be disappointed..

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace of a firm I'm…

Absolute disgrace of a firm I'm afraid.i was misold a car that had been misadvertised car was supposed to have a sat nav as advertised but did not and the issue was never rectified and in the end I part exchanged it and lost £1500 pound but I would rather that than have anything to do with this untrustworthy company

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Good garage

This is a good garage with no nonsense. The price is the price and the trade ins similar to we buy any car. Car is great and thanks to Mike and Emily for their good service. There’s only a small niggle with a noise from the windscreen blower and it’s intermittent but we got the gold 3 month warranty and I’m confident from what I e seen so far that if it’s a proper problem it will be sorted

11 May 2025
Unprompted review
Rated 5 out of 5 stars

I bought my car in April from Cotswold…

I bought my car in April from Cotswold automotive and it’s the smoothest buying process I’ve ever experienced. The car is in excellent condition, reasonably priced, I was able to test drive and take home the next day. Would recommend them to everyone!

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Happy customers!

We booked an appointment at our convenience to view a small runaround for our children and our time was met by Mike without delay.
The service was second to none - he was kind, courteous and accommodating. We test drove a couple of cars we were interested in and appreciated not being rushed or pressured to make a decision.
The car was dropped off for us at home as the paperwork was not available due to it being a bank holiday. This worked out well for us as it gave us time to sort out the insurance. Mike delivered the car and ensured that all the necessary paperwork and documents were handed over. Many thanks!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

sky blue C1 beautiful car.

They make the whole process easy and efficient. Test drove the car we liked and then of course brought. The staff we friendly, welcoming and felt no pressure to buy if we didn't like, unlike some companies. Would recommend 100%

4 April 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I recently purchased a Citroen C1 from Cotswold Automotive, and I couldn't be happier with my experience! From the moment I walked in, the staff made me feel welcome and valued. They were incredibly knowledgeable about the vehicles and took the time to understand my needs and budget.

The selection of cars was impressive, and I found the perfect Citroen C1 for me. The process was seamless, with no pressure to rush my decision. They provided detailed information about the vehicle's features and history, which gave me confidence in my purchase.

The paperwork was handled efficiently, and the team ensured that everything was explained clearly. I appreciated their transparency regarding pricing and financing options.

Driving off in my new Citroen C1 was a fantastic moment, and I’m enjoying every mile! If you’re in the market for a new car, I highly recommend Cotswold Automotive. Their exceptional customer service and quality vehicles truly set them apart. Thank you, Cotswold Automotive, for making my car buying experience so enjoyable!

20 April 2025
Unprompted review
Rated 1 out of 5 stars

I bought a car from cotswold automotive…

I bought a car from cotswold automotive and was initially pleased with the purchase. The car broke within the 3 month warranty. They have now had the car for two and a half months and ignore phone calls, emails and tell me lies constantly. The courtesy car they gave me has no reverse light no windscreen washers a slow puncture and the back end of the exhaust fell off. I have informed them of these problems but have had to drive the car for over 2 weeks.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant buying process.

I recently bought a VW Polo as my first car from here. The process was extremely easy and streamlined and I was able to easily call for an appointment to view the car and then after purchase and confirm the date I would pick the car up. Overall a great experience.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Honda CRV

Great team of staff who couldn't do enough to help!
Emails, calls and questions answered in a prompt time.
Great description.
Great Delivery Options.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful.

Very efficient, friendly and very helpful staff, Jayda helped my purchase my Nissan Micra with ease and even helped with the car tax. Thank you Cotswold Automotive.

15 February 2025
Unprompted review

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