Cotswoldcameras Reviews 641

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items arrive in perfect condition and are exactly as described. Many people highlight the competitive pricing, frequently mentioning significant savings compared to other retailers, and appreciate the smooth ordering process. The delivery service is generally viewed positively, with many customers receiving their orders within or even sooner than the estimated timeframe. However, some customers also noted longer delivery times than expected, and a few reported issues with tracking information or delays in receiving their items. A small number of people expressed concern about the packaging of some products, mentioning unsealed boxes or items shifting during transit, though the products themselves were usually undamaged.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent condition of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and reliable... See more

Price

Customers express great satisfaction with the pricing, often finding them to be very competitive and even... See more

Order

Reviewers mention positive feedback about order. Many customers report that their orders arrived in perfect... See more

Quality

Clients share positive opinions on quality. Many customers are satisfied with the products, reporting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, I was a bit nervous about ordering my Canon R10 from Cotswold Cameras at first. I wasn't entirely sure if it was a legit site or if the camera would actually show up.But it arrived right on... See more

Rated 5 out of 5 stars

Ordered an EOS R6 III with Kit lens from Cotswold EU Everything arrived in mint condition. Camera and lens are working perfectly! Delivery time was faster than expected too, especially with the... See more

Rated 5 out of 5 stars

Product arrived in perfect condition and well packaged, took a little longer than expected but taking into account I saved 1,200 Euro on RRP and this was a new item under Cotswold Gaurantee. I am deli... See more

Rated 5 out of 5 stars

I received my Lense in the minimum time possible. Too fast. The lense is super ! The customer support is fast. They reply with care too fast. Im sooo dissapointed i didnt know them earlier... But i fe... See more


Company details

  1. Camera shop

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR) cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

641 reviews

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Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing experience - Nikon Z5ii and Tamron 28-75 f/2.8 G2

First and foremost, the price was incredibly good, to the point I thought it was some kind of scam, I bought a Nikon Z5 II with a Tamron 28-75 f/2.8 G2, after 11 working days I received the parcel.
Everything is working well, and the items were well protected and sealed in the package.
Can’t reccomend them enough.

I didn’t have the need to get in touch with their customer service though so I can’t really give an opinion on that.

27 April 2026
Unprompted review
Rated 2 out of 5 stars

Very disappointing experience

Very disappointing experience. I have sent multiple emails requesting support and have received no response at all. Communication from this store is non-existent, which raises serious concerns about reliability.

4 May 2026
Unprompted review
Cotswoldcameras logo

Reply from Cotswoldcameras

Hi Alex,

We’re sorry to hear about your experience and understand your frustration regarding the delay in communication.

Following a recent surge in enquiries after a public holiday, our response times have been longer than usual. We appreciate how frustrating this must have been, and want to reassure you that all messages are handled in the order they are received as we work through the backlog. Our team has now replied to your query and is working to resolve the issue as quickly as possible.

Thank you for your patience.

Best regards,
Taylor
Cotswold Cameras

Rated 5 out of 5 stars

Excellent photo shop

Cotswold is an excellent e-shop with a great catalogue and best prices. But the main reason to buy there, is the excellency in shipment and fine tracking moreover respect of delivering time

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ordered an EOS R6 III with Kit lens from Cotswold EU

Everything arrived in mint condition. Camera and lens are working perfectly!

Delivery time was faster than expected too, especially with the Iran crisis going on.
Highly recommend, and will be buying from them in the future!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

"Excellent experience"

I received my order from this company at the time they had informed me. The packaging was impeccable and the product in excellent condition. My experience for my first purchase from this company was excellent...

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Smooth ordering and delivery

I ordered a Tamron lens with a very friendly price. At first there was a technical problem with the payment, that was not their fault, but they answered quickly to help. The package had to arrive in 10-14 business days and arrived in 12. A happy and returning customer here! :)

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Fully recommended

Prior to my purchase I was in contact with customer service, who quickly responded to my questions about what was included with the lens (this could be more clear on the product page). Once the order was placed, there was no information for about a week until I received a notice that it had arrived in Europe and would be delivered to my home in only a few days. I placed my order on 8 April and received it on 20 April, meaning 9 working days from order confirmation to delivery in Sweden.

Overall very satisfied with the purchasing experience - the prices are outstanding and customer service was quick. I would happily recommend to anyone considering buying from them.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered a NIKKOR 180-600mm lens for my Nikon. Shipping took a little longer, just as they had mentioned, but the price was excellent and the lens arrived exactly as described. Communication was great, and they really care about their customers. They always responded to my messages and made an effort to ensure the whole process went smoothly. I can definitely recommend this shop, and I will gladly order from them again.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Excellent company to deal with. It has been a few years since my ‘dabbling’ in photography and Cotswold assisted admirably. I settled on the Nikon Z5 11 with the 24-120 F4. It arrived yesterday (within the suggested timeline) and it will certainly take a little time to get back in the swing of things- but a sweet camera set up!! My interest is only photo ( no video) so this set up for me is ‘bang on’.
Excellent price at the time for this full frame with this lens.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Great

I ordered a premium lens to Germany, saving 500Euros. It took about two weeks to arrive with UPS, but came in perfect condition. Worth the wait.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Nice purchase, good delivery

They delivered the camera in 16 natural days. They kindly answer your questions if you contact them by email.
With this purchase I saved 400 euros, so the waiting time was worth it.
You will receive a tracking number until the camera is dispatch from their werehouse in the UK. In the meanwhile you need to wait but it's okay, you can trust them!
I will definitely buy again.

20 April 2026
Unprompted review
Rated 3 out of 5 stars

Nos problem with costwold.evety thing…

Nos problem with costwold.evety thing was Easy and Quick. But thé delivery person threw thé package over thé gate

16 April 2026
Unprompted review
Cotswoldcameras logo

Reply from Cotswoldcameras

Hi Ghislaine,

Thank you for taking the time to leave us a review. We’re delighted to hear that you found the ordering process easy and quick.

We’re very sorry to hear about the way your parcel was delivered.This is certainly not the level of service we expect, and we understand your disappointment. We have raised this issue with our courier partner to help prevent it from happening again.

We hope to welcome you back and provide you with a full 5-star experience next time.

Best regards,
Taylor
Cotswold Cameras

Rated 5 out of 5 stars

Will do it again

Will do it again. Item correctly delivered as described and within the estimated delay. Better, it got delivered on a Saturday just the day before I left on a 3 week holiday.

18 April 2026
Unprompted review

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