Cotswoldcameras Reviews 642

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items arrive in perfect condition and are exactly as described. Many people highlight the competitive pricing, frequently mentioning significant savings compared to other retailers, and appreciate the smooth ordering process. The delivery service is generally viewed positively, with many customers receiving their orders within or even sooner than the estimated timeframe. However, some customers also noted longer delivery times than expected, and a few reported issues with tracking information or delays in receiving their items. A small number of people expressed concern about the packaging of some products, mentioning unsealed boxes or items shifting during transit, though the products themselves were usually undamaged.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent condition of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and reliable... See more

Price

Customers express great satisfaction with the pricing, often finding them to be very competitive and even... See more

Order

Reviewers mention positive feedback about order. Many customers report that their orders arrived in perfect... See more

Quality

Clients share positive opinions on quality. Many customers are satisfied with the products, reporting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, I was a bit nervous about ordering my Canon R10 from Cotswold Cameras at first. I wasn't entirely sure if it was a legit site or if the camera would actually show up.But it arrived right on... See more

Rated 5 out of 5 stars

Ordered an EOS R6 III with Kit lens from Cotswold EU Everything arrived in mint condition. Camera and lens are working perfectly! Delivery time was faster than expected too, especially with the... See more

Rated 5 out of 5 stars

Product arrived in perfect condition and well packaged, took a little longer than expected but taking into account I saved 1,200 Euro on RRP and this was a new item under Cotswold Gaurantee. I am deli... See more

Rated 5 out of 5 stars

I received my Lense in the minimum time possible. Too fast. The lense is super ! The customer support is fast. They reply with care too fast. Im sooo dissapointed i didnt know them earlier... But i fe... See more


Company details

  1. Camera shop

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR) cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

642 reviews

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Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fantastic Shopping Experience

On December 29th, 2025, I made a purchase of the Canon R6 MKII from Cotswoldcameras. The enticing price and stellar Trustpilot reviews were the primary reasons for my decision. Although I was aware that the delivery would take 10-14 working days, considering the Christmas and end-of-year period, I reached out to them to inquire about the status of my order. Rebecca responded promptly and assured me that the order was being processed and that the delivery was expected to be on time. To my delight, the package arrived on January 12th, 2026, within the 10 working days. As mentioned by others, patience is key when ordering from Cotswoldcameras, as their inventory is frequently updated and moved around.. However, I must say that the product I received was genuine, brand new, and in excellent condition. Overall, I had a fantastic shopping experience with Cotswoldcameras.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

The real thing

I ordered the Canon R3. I was a little nervous as I was spending a lot of money. I placed the order and it arrived two weeks later with full tracking. You have to be patient when ordering here. Stock is moved around. The communication was great and I was reassured it will be arriving on or around the date they gave. Great customer service. Product is origional, brand new and in perfect condition on arrival. I will buy here again.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

my Canon 24–70 works perfectly

The price was so good that I was worried about the quality and whether it would actually arrive. But it did, and my Canon 24–70 works perfectly. Very good service and good quality. I can recommend it.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Nikon Z8: Very good price and service

The price is really very good (Nikon Z8 body) and it was delivered within 10 days, well packaged, in its original box. I received a polite email saying that they couldn't guarantee that the menu would be in Dutch, but that turned out to be the case. Very satisfied!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Deal

Awesome Deal, and great item Comunication was awesome. Everytime ever. I will buy often in the next time. Thank you for the best service.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Perfect experience shipping to ITALY. Replaced a faulty lens promptly!

I bought a Sony FE 35mm f1.4 GM lens at a very competitive price. Unfortunately, the first unit arrived with a factory defect (DOA). I was very worried since I ordered from Italy, but the support team (Rebecca) was outstanding.

They immediately provided a prepaid DHL return label (at no cost to me) and, upon my request, they manually inspected the replacement unit before shipping it to ensure it was perfect.

The replacement lens arrived quickly and is absolutely flawless. Honest, professional, and reliable company even if something goes wrong. Highly recommended for international/EU buyers!

26 January 2026
Unprompted review
Rated 5 out of 5 stars

The prices seem to good to be true

The prices seem to good to be true. But I actually got the camera as good as new (or actually new) in the original packaging. Took a bit of time. In the meantime I was updated about the status promptly upon inquiring.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent shopping

Everything was well described in the FAQs. Bought a Sigma lens for my Canon. Delivery about 12 days, as promised. Easy tracking of package. Excellent prize. No extras.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

The price was incredible

The price was incredible. The Camera is brand new, original box (no charger btw in this version). 10 days and the package was in my hands. Customer services respond quickly via email for any questions or complaints. NO CUSTOMS EXTRA FEES

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service: responding within two days and clarify any questions. Great prices, well-packaged and prompt shipping with tracking. Recommended!

26 January 2026
Unprompted review

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