Great flour and brilliant that they deliver! I have tried for years to make sourdough but failed miserably UNTIL I ordered from Matthews! They also have Elaine Boddy as a Sourdough expert and followin... See more
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Company details
- #1 of 4 best companies in Flour Mill
- #16 of 94 best companies in Food Manufacturer
- #2 of 5 best companies in Food Manufacturing Supply
About Matthews Cotswold Flour
Written by the company
With a milling legacy spanning eight generations, Matthews Cotswold Flour is one of the UK’s oldest family-run flour mills. Trading grain and milling flour in the heart of the Cotswolds since the 1800s. Now Cotswold Flour stands at the forefront of organic farming and innovating with new lines from regenerative agriculture today.
We believe passionately that our local farming partnerships, traditional milling methods and premium grain selection make for better baking. We are proud to offer premium quality Organic Flour, Regenerative Flour and Stoneground Wholegrain Flour, using grain from local farmers and time-honoured milling techniques.

Contact info
FWP Matthews Ltd, Station Road, Shipton under Wychwood, Chipping Norton, , OX7 6BH, Oxfordshire , United Kingdom
- 01993 830 342
- info@cotswoldflour.com
- cotswoldflour.com
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Second order arrived without spillage…
Second order arrived without spillage and baking has improved thanks to Miss Body. Excellent results will buy again.
Having been a customer of this company…
Having been a customer of this company for a number of years, my latest delivery arrived with obvious rodent damage. Despite repeated emails to the company to alert them of this problem, I have received no response let alone recompense for the contaminated product.

Reply from Matthews Cotswold Flour
Delivered on the day stated
Delivered on the day stated, in good condition with great service by the driver
Product was good but DX couriers failed…
Product was good but DX couriers failed to deliver 4 times when we were at home.
When package arrived it was damaged and 3 of the 5 bags of flour had split.
Henderson CV36 5 NQ

Reply from Matthews Cotswold Flour
Brilliant flour
Brilliant flour but I find their only being me and hubby we have decided to buy from the supermarket .
lovely flour
So impressed by the flour I have used. The 8 seeded flour is brilliant in particular. I can highly recommend any of the flours that are bought.
This is just what I have been looking…
This is just what I have been looking for; An excellent quality Organic plain white flour for my Sourdough baking; Thank you
Excellent flour
Excellent flour. High protein content hence light and larger loaves. Never had a bad loaf. I use mine in a bread maker.
Beautiful,equality flour.Excellent…
Beautiful,equality flour.Excellent range of different flour. Delivery is quick and flour is packed well(shrink slapped on strong box). I have been buying Matthew's Cotswold flour for the last five years and have recommended it to friends and family.
Thank you
This flour is so fresh and to know it’s…
This flour is so fresh and to know it’s milled in the uk is fantastic. The flour came packed very well and love the variety that I picked.
Great high quality flour
A great standard Stone-ground…
A great standard Stone-ground whole-meal bread flower.
A flour for any occasion
I bought several different flours, and the ones I've tried so far have been excellent.
I really like the all purpose flour.
For many years i have baked my own…
For many years i have baked my own bread using Mathews Cotswold Flour. i find the quality and consistency very reliable and the service and delivery first class.
Great flour, bad customer support
I have used Matthews Flour exclusively for more than five years - it tastes great - but the last order had significant moth damage. I've emailed twice to try and sort out some kind of replacement or refund, but have not had any response beyond acknowledgements of my messages.
Edit 25/08: This has now been very speedily and generously resolved, but it's a shame I had to resort to airing this grievance publicly as the product is genuinely really great.

Reply from Matthews Cotswold Flour
Value added to a superb product range
Free shipping, that’s a great bonus - value added to great products. Cotswold Crunch is the essential addition in creating my dark rye loaf, it improves texture and bite, perfectly more ish!
Love the flours
Love the flours, especially Cotswold Crunch, and Elaine’s sourdough videos.
Only issue is delivery - seems these can’t be left without a signature, despite not being ‘valuables’, even in a safe place. Also packaging is often damaged - appears the boxes get thrown around during the journey.
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