Cotswold Knife Company  Reviews 

276
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely prompt delivery service, efficient dispatch, and highly competitive prices offered across their entire stock of kitchen tools. People also deeply appreciate the exceptional product quality, beautiful presentation boxes, and remarkably helpful assistance provided by the team throughout the purchasing process. Some reviewers were not happy with delivery coordination, noting difficulties receiving items, inadequate packaging protection, or a lack of tracking information transparency. A few customers also noted occasional concerns regarding specific product variations, missing protective sleeves, or damaged knife tips upon arrival.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast turnaround times and... See more

Product

Users describe positive interactions with product, consistently praising the outstanding quality and... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates, great deals, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high-end blades and... See more

Service

Reviewers highlight high satisfaction with the service, consistently praising fast delivery, competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a Zwilling Gourmet Nakiri Knife from these chaps along with a blade guard/cover late one evening and it arrived on the 2nd day lunch time. Excellent delivery turnaround and good pricing.

Rated 5 out of 5 stars

The global knife that I wanted was offered with a considerable discount over any other supplier so I took a chance with the Cotswold knife company. So glad that I did! Really prompt delivery and pleas... See more

Rated 5 out of 5 stars

It was quite difficult to recieve due to my strange working hours. However I was impressed with the seriousness you gave this in not just leaving it or with neighbours given that it was a cooking knif... See more

Rated 5 out of 5 stars

It's about time I left sum feedback as this is the third or forth purchase from them. Can't say anymore than they are an exemplary company and deliver the goods promptly and well packaged.


Company details

  1. Knife Shop
  2. also in
  3. Kitchen supply shop
  4. Kitchenware Shop

Written by the company

Premium kitchen knives, tools and accessories from leading global brands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

276 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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4.9

All reviews

(276)

101 reviews in the last 12 months

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Rated 3 out of 5 stars

Unsafe packaging

The knife itself is perfect, but its delivery & packaging were very disappointing.
It arrived with our general letter post, & I was not asked to sign for it.
It was not boxed (as I would have expected) but was in a small amount of bubble wrap in a thin plastic bag.
When I opened it, the knife was not within its fastener plastic strap, but was protruding right through the packaging.
I consider this to be very unsafe.
Also, what about safe practice around knives through the post & no need to sign for them?

16 June 2025
Rated 5 out of 5 stars

These guys are just really great.

These guys are great. I placed my order but didn't see the message on the website explaining they're on leave at that time. I had an email from Dan who I presume runs it explaining this, and after a few pleasant exchanges he managed to get a family member to post my items that day. They arrived the next day and they are absolutely epic. Great service and very nice genuine people. Would highly recommend.

22 April 2025

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