Cottagecorethings Reviews 147

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Awful customer service. Like everyone here, I reached out 4 times and nothing! I have no choose but to call my AMEX and aske them to stop payment and to report this place as a scam site to AMEX.

Rated 3 out of 5 stars

I ordered Amelia blouse & pinafore set, the dress is very beautiful and really good quality, but it's unfortunately a little too small even though I measured myself before buying. It is still usable b... See more

Rated 1 out of 5 stars

Bought shoes that started to fall apart after minimal wear over 1 month. Poor sizing description also. Company said could return shoes but this costs nearly as much as the shoes. They refused to refun... See more

Rated 5 out of 5 stars

I was a bit wary of ordering from this store, as I've had bad experiences in the past with Instagram shops. This being said, I was so glad to find that Cottagecorethings is the real deal! The seller w... See more

Company details

  1. Vintage Clothing Shop

Written by the company

Boutique selling vintage reproduction clothing, homewares, and accessories


Contact info

2.2

Poor

TrustScore 2 out of 5

147 reviews

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Rated 1 out of 5 stars

Very sketchy Business

I have a few problems with cottagecore things.

First: I ordered a skirt and on the website it said that the fabric was cotton. When I got it, it was clearly a synthetic fiber.

Second: Their “sustainability” is a little suspicious. They claim to plant a tree for every purchase, but where are they planting them? Are they caring for the trees and making sure they live? It’s a little vague. And most of their products are made of materials that are harmful to the environment. They also ship everything wrapped in plastic and in a plastic bag.

Third: The sizing is weird. I understand that sizing is smaller/ different in other countries, but I bought my prom dress from this website and it fit like a glove. From my last order, only one item fit me, even after looking at the sizing chart.

Fourth: Their return policy is VERY sketchy. I went to my local shipping office and the woman working there said it would cost over $100 dollars to ship the package back. And packages are often “lost” if they’re being shipped to China. Cottagecorethings also does not provide a return label, which makes the whole thing a little more suspicious and expensive. They also specify that if your package is lost, there will be no refund without a tracking number (which will make the very expensive return even more expensive), which made me think that there have been many customers that have tried to return packages, and the items were “lost” while being shipped, and they didn’t want to spend a ridiculous amount of money on a tracking number on top of the ridiculous shipping fee.
Overall, don’t buy from cottagecore things. They lie about their fabrics, the sizing is odd, and the return policy is suspicious. You will be spending more money returning your order than you did buying it.

Edit: cottagecorethings has messaged me after I made this review asking me to return my items if they are not up to my standard. Hello! That is the problem!! It costs hundreds of dollars to ship it back, and they won’t cover that fee. That’s why I can’t return it! I would be losing money that way.

7 August 2021
Cottagecorethings logo

Reply from Cottagecorethings

Please contact us if you would like to arrange a return or refund 😊 we would love to help you resolve this issue with your skirt 💖 and with international postage, we still need to keep items waterproofed and safe but we are working to make our packaging more sustainable and our 1 tree planted per order initiative is in partnership with the charity One Tree Planted and you can see all their planting details on their website or social media 🌱

Rated 1 out of 5 stars

The dress was nothing like the picture

The dress was nothing like the picture, the worst material I have ever encountered, complicated and expensive return policy, therefire I was unabke yo get a refund, overall very dissatisfied

6 August 2021
Cottagecorethings logo

Reply from Cottagecorethings

Hi Ralisa, please message or email us and we’d be happy to help you resolve this 😊

Rated 1 out of 5 stars

Gone downhill and now fallen off a cliff

Used to be great but as of mid 2021 quality has dropped off a cliff, clothes do not look like photos, and customer service has been replaced by automated responses.
I bought a dress and a blouse for my wife. The dress is a faded pink with cheap gold thread running through instead of apricot , blouse looks like Primark unlike the romantic photo.

6 August 2021
Cottagecorethings logo

Reply from Cottagecorethings

Hi Dave 😊 please message or email us and we’d be happy to help you with a return or exchange 💌

Rated 5 out of 5 stars

So so happy with my gorgeous clothing…

So so happy with my gorgeous clothing and amazing customer service. My dresses were just as perfect as they were on the model in the pictures down to cut and colour, and just as princessy and swishy too! Such a versatile and beautiful website and after playing it safe by placing a small first order, I am happily placing my second (larger!) order straightaway. Thankyou!

5 August 2021
Unprompted review
Rated 4 out of 5 stars

Would Recommend

Took a bit longer than I anticipated to ship (around 20 days, so plan in advanced), but luckily it came right before I left out of town. The dress was for my rehearsal dinner and it was stunning! Everyone raved about the movie-star aesthetic that I was sporting. It was good quality for the most part, however there was one flaw on the bodice, but I was easily able to take some scissors to it for a quick fix. Overall, very pleased. Also, if you get the Hepburn dress, you have to do a twirl in it, the skirt spins beautifully!

2 August 2021
Rated 4 out of 5 stars

Good shop, no great

I hesitated on this site for a few months before deciding to buy a few of the less costly items. I purchased the Dana dress in white and the Aspen skirt in apricot.
Both items arrived in 3 weeks and are true to the images- although I will say the images are glorified and make the items look *slightly* more well made/comfortable than what they are.
The sizing is tricky. Both items had different tags on them, leading me to believe this is a shop that gets items from other retailers. I am usually a small medium, and I order large size for both items. The dress is fine as it is not a fitted garment, but the skirt is still tight on me despite my having a small waist.
I am glad I purchased from this sight, but probably would not purchase again as I think they are slightly overpriced.
all in all, a good shop, but not great. They seem to be fairly honest and not dodgy, just slightly too overpriced for not the greatest quality.

19 July 2021
Unprompted review
Rated 5 out of 5 stars

really cute

my dress arrived fast and looks exactly like the one in the pictures. very cute and comfortable!

10 July 2021
Rated 5 out of 5 stars

Butterfly Clips

I received my butterfly clips order today. And i really loved them they are even more beautiful in reality. I really am so grateful to you guys🙏. Thank You So much💜🦋😘

8 July 2021
Unprompted review

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