The ordering was simple, and the sizing guide was spot on. Product more than expected, the sweatpants remind me and their recipient of the good old days when you got what you expected and paid for.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My first order at Cotton Mill for winter outdoor pants was a blast! Pants Made in Canada and not what you thought. Not cheap but worth every penny. For those who prefer cotton Cotton Mill is GO TO. Sh... See more
I placed the order and in a few days my item arrived. The quality seems very good but I have not worn it yet because I wash everything before I wear.
Fast shipping Sizing is correct (not so with other companies) Great fit 100% cotton Luv the pants and will get more soon
Company details
Written by the company
Shop 100% North American Made Cotton Clothing! We carry USA & CANADA Made Cotton Clothing
Contact info
201 Sunset Blvd East, 17202, Chambersburg, United States
- Sales@CottonMill.com
- cottonmill.com
4.8
Excellent
704 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I need more.
4 June 2024
Item arrived ahead of schedule which…
Item arrived ahead of schedule which was great. But it was the wrong item, which was not so great. Easy to return though.
29 May 2024
Quality cotton choices!
Second heavy duty cotton sweatshirt for my husband; thank you for providing high quality, heavy weight cotton on a hooded sweatshirt. The new brick color is nice!
28 April 2024
These are the greatest sweatpants I own…
These are the greatest sweatpants I own and will be ordering more pairs. Comfortable and well made! Shipping was quick.
25 March 2024
Really great experience
Really great experience, been to the cotton mill this evening, great service from the moment we walked through the door, very welcoming. Leanne the lady who greeted us at the door was very polite and couldn’t have made us more welcome, we were seated and had drinks straight away, ordered food and came within a 20 minute time frame… the food was amazing couldn’t knock it for the price, even though they are on a reduced menus at the moment which was clearly stated when we arrived, the options were still great. 100% recommend and will be returning regularly.
Thankyou for your service.
15 March 2024
Unprompted review
Excellent customer service
Excellent customer service. Very friendly staff. Really great service with food allergy advice
15 March 2024
Unprompted review
Great service.
I have ordered from you before, the clothes are durable after many washes. This time the Tees I ordered were too small. It was easy peasy to return, I put them in the mail in the morning and by the afternoon had my refund and re-ordered the correct size. You guys are amazing. Love my new V-neck tees. Nancy
27 February 2024
The best
Honestly, this is the best made in the USA tee I've ever ordered.
Couldn't be better.
26 February 2024
Awesome quality and generous sizing
24 February 2024
Sizing very inaccurate
The materials themselves are good quality, as is construction. But this sizing? When a Men’s XXL is more like a Men’s Large? It’s ridiculous, AND I CHECKED the sizing chart for measurements.
29 January 2024
Great Company
Great company. Good customer service to resolve any issues. Love the quality of the products.
30 January 2024
Good experience
Item was shipped and delivered promptly. Although well made and as described, it didn't fit, since the smallest size was just too big for me. The return process could not have been easier. Would certainly try Cottonmill again.
30 January 2024
Happy with the product and the delivery…
Happy with the product and the delivery was great. Will be back to make more purchases
29 January 2024
CottonMill is a AAA eCommerce…
CottonMill is a AAA eCommerce experience.
The customer service, ease of return, and quality of clothing is all top-notch. I will look for every opportunity to buy clothes here when possible. My only wish is that they worked more with linen....
29 January 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.