I like the fit of Trousers and the different leg lengths, at least I don5 have to pa6 to have them shortened every time I buy Jeans or Trousers.
Company replied
Location
Switch locationPughs Garden Centre, Tynant Nurseries, CF15 8LB Morganstown, Radyr, Cardiff, GB
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See what reviewers are saying
Quick efficient service ..my order is posted direct to my house within 2 days, so perfect when I need specific items..due to ill health i am unable to drive at the moment so Cotton Traders provide the... See more
Company replied
Having ordered a mans jacket on line from hone because did not have my size in shop .went to shop for my click and collect paid at the till, saw jacket in my size cheaper . Then told i could hav... See more
Company replied
Easy to order, wide verity of choice in ladies section. With trousers length is not always given but sometimes model height is, so a rough guess can be taken. Of course not all that is ordered suits... See more
Company replied
Company details
- #323 of 618 best companies in Clothing Shop
- #194 of 283 best companies in Fashion accessories shop
- #145 of 241 best companies in Men's clothes shop
- #115 of 215 best companies in Shoe shop
- #131 of 257 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Pughs Garden Centre, Tynant Nurseries, CF15 8LB, Morganstown, Radyr, Cardiff, United Kingdom
- 029 2084 4871
4.7
Excellent
215 reviews
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I like the fit of Trousers and the Jeans and different lengths
I like the fit of Trousers and the different leg lengths, at least I don5 have to pa6 to have them shortened every time I buy Jeans or Trousers.
13 May 2026
Reply from Cotton Traders - Cardiff
Thank you for your review. We are happy to hear that you enjoy our trousers and jeans.
Cotton Traders at Pugh”s garden centre Radyr
The two ladies who run the store at Pugh’s garden centre at Radyr are brilliant. Always super helpful and friendly. I’m a recent convert to CT, but I’m very pleased with the quality of the items I’ve bought recently.
6 May 2026
Reply from Cotton Traders - Cardiff
We are so happy to hear of your positive experience at our Cardiff store and your feedback has been passed along to the area manager. Thank you for leaving a review.
Reply from Cotton Traders - Cardiff
Thank you for taking the time to leave a review. We're happy you found it easy to order and that you received your delivery quickly.
Efficient fast online Service
Efficient fast online Service, quality product at an excellent price .
8 April 2026
Reply from Cotton Traders - Cardiff
We appreciate you taking the time to leave a review. We are happy to hear you find our online service efficient with a quality product.
Very nice clothes
Very nice clothes, true sizes and nice quality, also very quick delivery, would really recommend.
3 April 2026
Reply from Cotton Traders - Cardiff
We appreciate your recommendation and are happy to hear that you found our clothes nice, true to size, of good quality, and that you experienced quick delivery.
Ordering online is very easy
Ordering online is very easy, the staff at the store are always happy, polite and helpful.
25 March 2026
Reply from Cotton Traders - Cardiff
We appreciate your review and are happy to learn ordering online was easy. It's also great to know our staff are helpful and polite in the store 😀
Easy to navigate through website
Easy to navigate through website, reasonably priced, well made trousers and very good service, I will be back in the future and definitely recommend that you should try.
26 March 2026
Reply from Cotton Traders - Cardiff
We’re happy to hear that you found our website easy to use, our trousers well-made and reasonably priced, and out service very good. We look forward to your return. Thank you for your postie review.
Great quality at great prices plus the…
Great quality at great prices plus the staff are so friendly.
22 March 2026
Reply from Cotton Traders - Cardiff
We appreciate your positive feedback. We are so happy you found great quality at great prices and that our staff were friendly.
Brilliant clothes
Brilliant clothes I used to get my clothes from m@s but cotton traders are so much better quality I will always buy fro cotton traders
21 March 2026
Reply from Cotton Traders - Cardiff
Thank you so much for your glowing review! 💕
No email for collection
Love the jacket bought. Ordered it for a shop pick -up in Cardiff and never got an email to say it was ready for collection.Only because I phoned the shop did I find the order had arrived. Communication needed.
11 March 2026
Reply from Cotton Traders - Cardiff
Hello Anne James,
Thank you for taking the time to leave a review.
We are very sorry to hear that you didn’t receive an email advising that your parcel was available to collect. We appreciate all feedback at Cotton Traders and I will pass your valuable comments forward to the relevant departments.
As your click and collect order was under £35, I can see that you were charged postage on your order. I have today refunded this postage cost as an apology for the issue mentioned. Please allow 3 to 5 working days for this to clear back into your account and show on your statement.
If you require any further assistance, please don’t hesitate to call our friendly Customer Care team on 0161 286 4321 or email us at customerservice@cottontraders.com
I hope this helps and apologise once again for any inconvenience caused.
Kind regards,
Mark
Cotton Traders Customer Support
Excellent prompt services.
I selected multiple items using three separate orders and each order was delivered either on time or ahead of stated time. Having made selections the unwanted items were returned to the Cardiff outlet. The ladies at the outlet worked together efficiently and swiftly to document the returns and provide information about refunds. I received the appropriate refunds to my bank extremely quickly. Excellent all round service for delivery, returns and refunds. Very happy customer.
20 February 2026
Reply from Cotton Traders - Cardiff
We're happy to hear that you were pleased with the prompt delivery of your orders and the efficiency of the returns process at our outlet. We appreciate your positive feedback regarding the speed of your refunds. It's great to know you had an excellent experience.
Reply from Cotton Traders - Cardiff
We appreciate your feedback; we are delighted ordering was easy, and our delivery was quick for you 😀
Quick efficient service ..my order is…
Quick efficient service ..my order is posted direct to my house within 2 days, so perfect when I need specific items..due to ill health i am unable to drive at the moment so Cotton Traders provide the best solution from actually being in store..very reliable which i would recommend
19 February 2026
Reply from Cotton Traders - Cardiff
We're happy to hear our quick and efficient service is helpful, especially given your current circumstances. It's great to know we can provide a reliable alternative to visiting a store, and we appreciate your recommendation.
Good quality cotton clothing.
Lovely clothing had loads from there through the years. Always good quality.
18 February 2026
Reply from Cotton Traders - Cardiff
We appreciate you taking the time to share your feedback. We are so happy to hear that you've consistently found lovely, good quality clothing!
Excellent thanks
13 February 2026
Reply from Cotton Traders - Cardiff
Thank you for your kind review! ✨💖
Great quality,hard wearing shirt
I love Cotton Traders. Quality clothing at reasonable prices. I have bought dozens of these polo shirts for my husband. They are comfortable, great colours and easy to wear. They are a great fit, a perfect length for a long back.
30 January 2026
Reply from Cotton Traders - Cardiff
We're happy to hear you love Cotton Traders! It's great to know you find our clothing to be quality and reasonably priced. We appreciate you mentioning the comfort, colours, and fit of the polo shirts.
No quibble return
Ordered two coats and unfortunately one did not suit me. Returned to my nearest Cotton Traders and the return process was quick and the assistant helpful.
29 January 2026
Reply from Cotton Traders - Cardiff
Thank you for taking the time to leave a review. We're glad you found the return process straightforward at your local store. We appreciate you taking the time to share your experience with us, and we value your feedback.
The online ordering
The online ordering, to the collection from the shop in Pugh's garden centre in Cardiff(the nearest shop), everything went very smoothly.
28 January 2026
Reply from Cotton Traders - Cardiff
We appreciate your positive feedback. We're happy to learn that your online order and collection from the shop went smoothly. Thank you for sharing your experience.
Reply from Cotton Traders - Cardiff
Many thanks for your lovely review.
We are pleased to hear that you are happy with the cardigan :)
so easy to pick up items in store
Very easy to pick up items from Store. O parking fees and no postage charges. Plus you can order 2 sizes at a time to get the best fit.
7 January 2026
Reply from Cotton Traders - Cardiff
We're glad you found it easy to pick up your order from the store. Thanks for your positive feedback.
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