Cotton Traders Reviews 

213,318
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the reliable quality of the clothing and various products, noting that items are comfortable and fit nicely. Shoppers also appreciate the exceptionally fast delivery service and the smooth online ordering process. However, some customers also noted issues with delivery delays and shared frustrating experiences with the courier company. A few other people also felt that the sizing was quite inconsistent, making returns necessary when items turned out to be too big or too small. Others mentioned that certain fabric qualities did not fully meet their expectations over time.

What people talk about most

Product

Customers report positive experiences with the product quality and clothing range. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing general satisfaction with the durable materials... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and fast arrivals.... See more

Order

Users describe positive interactions with order, highlighting easy online ordering, quick dispatch, and... See more

Service

Consumers find service to be exceptionally positive, praising the quick speed of handling and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more

Company replied

Rated 4 out of 5 stars

The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more

Company replied

Rated 4 out of 5 stars

I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more

Company replied

Rated 5 out of 5 stars

Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more

Company replied


Company details

  1. #319 of 590 best companies in Clothing Shop
  2. #195 of 277 best companies in Fashion accessories shop
  3. #148 of 235 best companies in Men's clothes shop
  4. #116 of 218 best companies in Shoe shop
  5. #128 of 252 best companies in Ladies' clothes shop

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

213k reviews

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4.4

All reviews

(213,318)

30,248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality clothes at affordable prices.

Quality clothes at affordable prices.
Fast delivery.

10 August 2026
Cotton Traders logo

Reply from Cotton Traders

We're delighted to hear that you are pleased with the quality of our clothes, the affordable prices, and the fast delivery. Thank you for your wonderful feedback.

Rated 3 out of 5 stars

Confusing …

Ordered 2 pairs of pull on cropped trousers navy blue & what I thought was cream/taupe (from the pictures on show) as I already have dove grey, hyacinth & light blue.

Navy fine the other pair appears to be dove grey not cream/taupe.
When I looked further into this I think that some of the colour identity and the colour in photos are not a true representation.

Have contacted Cotton Traders who said they would look into it.

10 August 2026
Rated 5 out of 5 stars

Lovely product

Lovely product and excellent delivery.

9 August 2026
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Reply from Cotton Traders

We're so pleased to hear that you're happy with both your lovely product and our excellent delivery service. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Lovely shorts

Quick delivery and good quality goods

10 August 2026
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Reply from Cotton Traders

Thank you for your wonderful feedback! We are so pleased to hear that you are happy with the quality of your products and the speed of your delivery.

Rated 5 out of 5 stars

I recently bought wide leg printed…

I recently bought wide leg printed trousers from Cotton Traders which are unbelievably comfortable to wear. They are light and airy, just perfect for all this hot weather.

14 July 2026
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Reply from Cotton Traders

We are so pleased to hear how much you are enjoying your wide leg printed trousers! It's wonderful that you find them unbelievably comfortable, light, and airy, making them perfect for the hot weather.

Rated 5 out of 5 stars

Quick delivery

Quick delivery good quality and a good fit I would happily buy again

10 August 2026
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Reply from Cotton Traders

We're so pleased to hear that you received quick delivery, are happy with the quality, and that the fit was good. Thank you for your wonderful feedback! We look forward to you happily buying again.

Rated 3 out of 5 stars

Sent everything back

Sent everything back, Small size is too big for a normal size 12

10 August 2026
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Reply from Cotton Traders

We appreciate your feedback regarding the sizing. We are actively reviewing our size guides to ensure a more accurate fit for our customers.

Rated 5 out of 5 stars

Cotton Traders Rocks!

Cotton Traders offers great clothes at reasonable prices. Cotton is such a great material and I love that you can still get the 100% cotton clothes. They have a great selection to choose from, some of their clothes are not quite big enough for me which is a shame, but overall I think they are just brilliant. Shopped with them for years and cannot see me stopping anytime soon!

10 August 2026
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Reply from Cotton Traders

We're so pleased to hear you appreciate our great clothes and reasonable prices, especially our 100% cotton options! It's wonderful that you've been a loyal customer for years and love our selection.

Rated 5 out of 5 stars

I was delighted with the product

I was delighted with the product , they fitted perfectly . Having searched with no luck for comfortable cotton trousers I was over the moon finding this company
The quality and the speed of service was exceptional. Will certainly use this company again

9 August 2026
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Reply from Cotton Traders

We are absolutely delighted to hear how pleased you are with your purchase! It's wonderful to know that you found the cotton trousers to fit perfectly and that you're over the moon with our company. We're also thrilled that you found the quality and speed of service exceptional.

Rated 1 out of 5 stars

Following my previous review of linen…

Following my previous review of linen blend shorts that have been really disappointing this year, I now have a second pair that have pilled badly and now have holes in the fabric. These are the white linen blend shorts that are not the quality I would have expected. I bought them only a few month ago, so did not expect them to now be unwearable in such a short space of time.

16 April 2026
Unprompted review
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Reply from Cotton Traders

Dear Stella Tompkin,
Thank you for sharing your feedback. I am very sorry to hear that your white linen blend shorts have pilled and developed holes so quickly, especially after your previous experience. We understand your disappointment when an item does not meet the expected quality. Your comments are valuable and will be shared with our buying team for their review. Should you wish to return the shorts a full refund will be issued.
Kind regards,
Andrea

Rated 5 out of 5 stars

I get their catalogues regularly which…

I get their catalogues regularly which enables you to browse products and make choices.
Their range of garden and household goods is large and the prices are reasonable. They often have sales or give you free postage which is helpful.
The delivery options are good and I have only been disappointed once with something which was swiftly replaced.
Overall a good company to buy from.

10 August 2026
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Reply from Cotton Traders

We are so pleased to hear that you enjoy browsing our catalogues and find our range of garden and household goods to be large with reasonable prices. It's great that our sales and free postage options are helpful, and that our delivery options meet your expectations. We appreciate your kind words.

Rated 5 out of 5 stars

Quality counts and Cotton Traders provide.

I like natural cotton garments and cotton traders provide. They are of good quality and very well made. The price for what each garment may be is fair.

10 August 2026
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Reply from Cotton Traders

We're so pleased to hear you appreciate our natural cotton garments and find them to be of good quality and very well made. It's also wonderful to know you feel our pricing is fair.

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