I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more
Company replied
Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more
Company replied
I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more
Company replied
Company details
- #323 of 590 best companies in Clothing Shop
- #198 of 279 best companies in Fashion accessories shop
- #149 of 234 best companies in Men's clothes shop
- #118 of 219 best companies in Shoe shop
- #131 of 255 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Barry is very pleased with the slippers…
Barry is very pleased with the slippers that I bought him as very comfortable and safe to wear.
Many thanks
19 August 2026
Wery easy to order and pay quick…
Wery easy to order and pay quick delivery good quality clothing at good prices
19 August 2026
Good quality
10 July 2026
Good value and quality
Always easy to order and quick to arrive. Always good quality and good selection . My only downside is using Evri which although the last few times they have delivered have been OK but we have had quite a few problems with deliveries on the past
19 August 2026
Item was 'as advertised' nicely made…
Item was 'as advertised' nicely made and fit well.....delighted
19 August 2026
Delivery time was very quick
Delivery time was very quick. From the day that the order was placed until the day it was delivered was less than a week. The item was competitively priced, well packaged and arrived in good condition.
19 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that your order was delivered promptly :)
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you are always happy with the products you order and they are reasonably priced :)
Quality Service & Value 👍
19 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you received good quality service and value :)
quick delivery ,good quality products
18 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the order was delivered quickly and the products are of a good quality :)
Happy with purchases
Always pleased with the goods I buy from Cotton Traders. Only thing I don’t like is their delivery service.
19 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you are happy with the products that you order from us :)
I will pass your comments on with regards to the delivery.
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that it was easy to order and the products were delivered quickly :)
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the goods are of a good quality, well made and fit well :)
Excellent quality polo neck tops
Excellent quality polo neck tops, colours just as expected. Speedy delivery - very satisfied
19 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you are happy with the polo neck tops that you ordered and the delivery was quick :)
Very pleased with my shoes order
17 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you are happy with your order :)
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the colour and size are correct and the shirt is lovely looking :)
Very please with purchase and tried it…
Very please with purchase and tried it after it arrived and felt very comfortable.
17 August 2026
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that the product was comfortable :)
Great experience
Great experience. I used the shop to order and then collect my goods. the shop in Ely was very helpful and polite. I will use them for further purchases.
28 August 2026
Unprompted review
Reply from Cotton Traders
Many thanks for your lovely review.
I am pleased to hear that you were able to make your order in the store and also have it delivered there. I am pleased that the staff were friendly and helpful :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.