We visited the King's Lynn branch on Monday 8th June. My husband recently purchased some2 pairs of jogging trousers on line. He thought everything was great until he had worn them for a day, at the... See more
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See what reviewers are saying
So glad I went into this store. From the outside it looks very sad and tired and not a great deal better inside. I very nearly walked passed. The staff and products however are well worth seeing. Fo... See more
Visited your Kings Lynn store yesterday to purchase some clothing. Walked into store 2 sales assistants never even looked at me let alone say good morning. Went into fitting rooms and decided on two i... See more
Company replied
Only went in for a jumper but the store manager in Kings Lynn (Margret I think , sorry poor memory and I lost the receipt) made me feel so welcome with her politeness and happiness helped me purchase... See more
Company details
- #318 of 605 best companies in Clothing Shop
- #197 of 283 best companies in Fashion accessories shop
- #150 of 242 best companies in Men's clothes shop
- #115 of 216 best companies in Shoe shop
- #134 of 256 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
140 Norfolk Street, PE30 1AU, Kings Lynn, Norfolk, United Kingdom
- 01553 776043
4.7
Excellent
121 reviews
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Reply from Cotton Traders - Kings Lynn
We are so pleased you are happy with your purchase. Thank you for your kind words!
Great service
We visited the King's Lynn branch on Monday 8th June.
My husband recently purchased some2 pairs of jogging trousers on line. He thought everything was great until he had worn them for a day, at the end of the day he realised they were a little on the large side. This was the reason for our visit to the store. He wanted to return the unworn pair to the store for an exchange or refund. Unfortunately he could not find the invoice/return paper work. Thankfully Margaret at the store sorted everything out for him. Margaret was most helpful and kind and treated my husband with a great deal of respect. The service we received was first class. Thank you Margaret.
8 June 2026
Unprompted review
Reply from Cotton Traders - Kings Lynn
We are so pleased to hear about your positive experience at our King's Lynn branch. It is wonderful to know that our team provided such excellent service and resolved the issue with your husband's purchase efficiently and respectfully. We appreciate you sharing your kind words.
Good service especially in store
Good service especially in store
Polite and always helpful
When ordering on line the goods come quickly
And quality is good
22 May 2026
Reply from Cotton Traders - Kings Lynn
We're so pleased you had a positive experience with our polite and helpful in-store service, quick online delivery, and good quality.
The quality of your products and the are always good and true to size
The quality of your products and the prices even better when there are discounts. I purchased a pack of two tunics colours are nice and length and they wash well.
11 May 2026
Reply from Cotton Traders - Kings Lynn
We are delighted to hear that our products meet your expectations and we thank you for taking the time to leave a review.
My favourite store
In my view Cotton Traders offer the best service on the high street.Always find the staff helpful. The quality of the items I have purchased recently are top drawer.
Can’t beat them anywhere .
21 April 2026
Reply from Cotton Traders - Kings Lynn
We appreciate you taking the time to leave your review. We're happy to learn that you find our service the best and our staff helpful. It's great to know you are pleased with the quality of your recent purchases.
I really like the dress I ordered
I really like the dress I ordered. I bought it in two different colours but one didn’t suit me so I returned it to the shop. This was effortless & staff were friendly
7 April 2026
Reply from Cotton Traders - Kings Lynn
Thank you for taking the time to leave a review. We're happy to hear that you like the dress and that the return process was effortless. We appreciate your positive feedback regarding our staff's friendliness.
Ladies Rollneck Tee Shirts
These Rollneck tee shirts are really nice. The Rollneck is firm yet comfortable. No slouching which is great. The tee shirts are rather long but I can sort that out. Couldn’t get the cream one as it was popular especially as these were on a really good deal but the colours I chose are good. And nice quality for layering in the cold winds. Ordering was easy and collected from store.
24 February 2026
Reply from Cotton Traders - Kings Lynn
We're happy to hear you find the rollneck tee shirts nice and comfortable, especially the firm neckline. We appreciate your feedback on the length and are glad you liked the colours you chose. Thank you for the positive comments on the quality and easy ordering process.👍👍
Reply from Cotton Traders - Kings Lynn
We appreciate your feedback regarding the shop staff service and the trousers' quality. We are happy you had a positive experience.
Collected my order from CT
Collected my order from CT, the staff were friendly and helpful. All very efficient. Great service!
6 January 2026
Reply from Cotton Traders - Kings Lynn
We appreciate you taking the time to leave us this review. We're so glad to learn that the staff were helpful and friendly when you collected your order.
Very surprised at your sizing I am 2xl…
Very surprised at your sizing I am 2xl and had to change to xl. Took tops back to shop and they were very helpful doing the on line refund and reordering my tops excellent service.
7 October 2025
Reply from Cotton Traders - Kings Lynn
We're happy to hear that our team was helpful in resolving the sizing issue and reordering your tops. We appreciate your positive feedback and are glad you enjoyed our service. Thank you!
Friendly staff
Friendly, helpful staff. Ordered by click and collect. Very easy to pick up from local store. Returns made easy as able to take back to same store and refund was back on my card within a few days. Still waiting for one item which was out of stock and hopefully will arrive soon.
30 September 2025
Reply from Cotton Traders - Kings Lynn
We're glad you found our staff helpful and your click and collect experience easy. We appreciate your feedback regarding the returns process. We're sorry about the out-of-stock item and I can confirm that it is currently being picked and packed in our warehouse so should be in store ready for collection within the next 7 working days 😊. Thanks for your review.
Recent Order
I am extremely pleased with Cotton Traders however the Evri courier left my parcel in the pouring rain behind the bin instead of my designated safe place.
Also, when we visit our friends in North Norfolk we always visit the Kings Lynn store where the staff are always polite and well mannered.
30 September 2025
Reply from Cotton Traders - Kings Lynn
We appreciate your positive feedback. We're sorry to hear about the delivery issue with the courier leaving your parcel in the rain. We're glad you appreciate the polite and well-mannered staff at the Kings Lynn store.
Always a good selection of items at…
Always a good selection of items at affordable prices. They wash well and keep their shape. Kept updated on delivery.
24 September 2025
Reply from Cotton Traders - Kings Lynn
We appreciate your positive feedback. We're happy to learn that you find a good selection of items at affordable prices, that they wash well, keep their shape, and that you're kept updated on delivery.👍
Value for money
I sm used to rendering products from other shops and in comparison was a little disappointed how long it took for my order to come theough which was a week. However the cardigan was worth the wait very warm despite being light and smart despite being casual . When I collected the item I found the staff very friendly and polite.
9 September 2025
Reply from Cotton Traders - Kings Lynn
Thank you for taking the time to leave a review. We appreciate your feedback and are glad the cardigan is worth the wait. We're sorry the order took longer than expected. We're happy to hear that you found our staff friendly and polite during collection.
Visited the Cotton Traders in Kings…
Visited the Cotton Traders in Kings Lynn while on holiday in the area and Margaret was so friendly and helpful and managed to find twill jeans that I couldn’t find elsewhere. Both my nearest store and another on the way on holiday just said the 29” would probably come in as they were quite new. Over a fortnight later, Margaret in Kings Lynn checked and phoned for me, found them and ordered for me. How lovely was that?! Five stars to King’s Lynn store!
16 September 2025
Unprompted review
Reply from Cotton Traders - Kings Lynn
Thank you for your positive review. We’re so happy to hear about the wonderful assistance you received at our king’s Lynn store. We appreciate you acknowledging the team member’s dedication in finding your twill jeans and going the extra mile to order them for you.
Reply from Cotton Traders - Kings Lynn
Thank you for your lovely feedback. We are glad to hear our staff are happy and friendly.
Good quality clothes, quick click and collect service
Good click and collect from my local store. Helpful staff and quick delivery.Good value and tops and trousers wear well and very good quality.
30 August 2025
Unprompted review
Reply from Cotton Traders - Kings Lynn
We appreciate your positive feedback. We're happy you found our click and collect service good, with helpful staff and quick delivery. We're also glad you find our products good value and quality.
Friendly Staff
Easy online ordering I chose click and collect from a store.
I received an email for collection this was simple no waiting around.
12 August 2025
Reply from Cotton Traders - Kings Lynn
Thank you for your review. We appreciate you sharing your experience. We're happy to hear that you found our online ordering and click-and-collect service easy and efficient. Thank you for your review.
Disappointing quality
Experience with order and delivery ok very disappointed with quality of items. No problem with location.
8 July 2025
Reply from Cotton Traders - Kings Lynn
Thank you for your review. I am sorry to read that you are not happy with the quality of your order, I have today passed your comments to our buying team as they like to monitor the products that we sell for future purchases. i have also marked the order for a full refund if you would like to return these to us.
We are sorry for any disappointment felt and we hope to improve for you for next time.
Kind regards
Michelle W.
Reply from Cotton Traders - Kings Lynn
We appreciate your positive feedback. We are so happy to learn that ordering online and collecting in your local shop was easy.
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