I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more
Company replied
Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more
Company replied
I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more
Company replied
Company details
- #321 of 591 best companies in Clothing Shop
- #198 of 280 best companies in Fashion accessories shop
- #149 of 235 best companies in Men's clothes shop
- #117 of 218 best companies in Shoe shop
- #130 of 255 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy customer
Have bought these joggers before for my partner, prefer the back pocket with the zip as more secure for keys wallet etc. Good quality for the price and great you do the 27"leg length 😀
18 August 2026
Easy purchase.
I am always grateful for the easy way that I can order from Cotton Traders. I know that I will be notified when goods arrive & I can collect the purchase from my l9cal garden centre. The staff at Cotton Traders are always friendly & helpful too.
28 August 2026
Unprompted review
Good, comfortable, high quality sandals
Ordered Flexisole sandals for the wife. She is very pleased, finding them comfortable, robust, stylish, and likes the duck egg colour. Fit is true to size. Delivery very fast. Good value.
28 July 2026
Always good value ,and always on time.
18 August 2026
Perfect fit great quality.
Every time the clothes ordered are a perfect fit and of a great quality I just can't fault CT at all, a great range of garments and a speedy delivery. AAA+
24 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Items as always very good
Items as always very good, the only problem for me is Evri have had so many problems with this company
17 August 2026
Reply from Cotton Traders
We're glad you appreciate our items. We understand your frustration with the delivery service and are always working to improve our shipping options.
Easy to order on line
Easy to order on line, exceptionally quick delivery. Always quality goods.
15 August 2026
Reply from Cotton Traders
We're pleased to hear that you found it easy to order online and that your delivery was exceptionally quick. It's wonderful to know you always receive quality goods. Thank you for your fantastic feedback.
Delivery was on time and Kevin left it…
Delivery was on time and Kevin left it in sensible position for me on our front door step.
I have already reviewed this item
18 August 2026
Reply from Cotton Traders
We're so glad to hear that your delivery arrived on time and was placed conveniently for you. Thank you for your positive feedback!
Reply from Cotton Traders
We're pleased to hear that you found the online ordering process easy and that your delivery was fast. It's great to know the products met your expectations.
Reply from Cotton Traders
We are pleased to hear that you find your trousers lovely, well-made, and appreciate the nice material. Thank you for your feedback.
It's always a pleasure to buy from Cotton Traders
It's always a pleasure to purchase from Cotton Traders! You know that what you have ordered will be right; excellent standard, reasonable prices, and quick delivery. It's a "no brainer!"
18 August 2026
Reply from Cotton Traders
We are pleased to hear that purchasing from us is always a pleasure for you. It's wonderful to know you appreciate our excellent standards, reasonable prices, and quick delivery.
Reply from Cotton Traders
We are pleased to hear that you found the ordering process easy and that your delivery was quick. Thank you for your kind feedback.
Collection from Newbury store
Decided this time to have my parcel sent to a store as the last 3 times Evri has damaged my parcel (CT always been quick to send a replacement), collected at Hilliers Newbury store. The lady that served me was lovely and a pleasure to deal with my parcel was in perfect condition.
28 August 2026
Unprompted review
Reply from Cotton Traders
Thank you for your review. We are sorry to hear about the issues you've experienced with previous deliveries. We're delighted that your recent parcel arrived in perfect condition and that you had a pleasant experience with our store colleague.
Finally dry feet when walking the dog
Finally dry feet when walking the dog. Pick my size (10) I have wide feet and sometimes what looks like a wide fit isn't. These boots are. There is also quite a bit of room in them hight wise from the sole. The sole seemed quite hard so I was able to fit a cushion liner in them, they are now great and easy on and off, no more wet feet, thanks
15 August 2026
Reply from Cotton Traders
We're pleased to hear that our boots are keeping your feet dry during dog walks. It's wonderful that the fit is perfect for your wide feet and that you were able to add a cushion liner for extra comfort. Thank you for your positive feedback.
General review
Used Cotton Traders for years, products are good quality for their price, deliver is usual good and easy to order.
18 August 2026
Reply from Cotton Traders
We are pleased to hear that you have used us for years and that you find our products to be good quality for their price. Thank you for your wonderful feedback.
Excellent service
Excellent service, Very pleased with the products, well made and fir perfectly
18 August 2026
Reply from Cotton Traders
We're pleased to hear that you received excellent service and are very happy with your products. It's wonderful to know they are well-made and fit perfectly. Thank you for your feedback.
Ordering was easy and quick
Ordering was easy and quick. I was able to collect from my local store. I’ll be honest I was very sceptical whether what I ordered would be comfortable and would fit well. I was pleasantly surprised. Everything fitted perfectly and is so comfortable. The best purchase I’ve made in a long time.
18 August 2026
Reply from Cotton Traders
We are absolutely thrilled to hear that your ordering experience was easy and quick, and that collecting from your local store was convenient. It's wonderful that you were pleasantly surprised by how perfectly everything fitted and how comfortable it is.
Top quality t- shirts.
Very good quality shirts that are well priced and come with a good choice of colours.
Despatch if goos was very efficient, however......
Through no fault of Cotton Traders, the original delivery date Wednesday did not take place until Saturday. Please use somebody other than Evri!!
17 August 2026
Reply from Cotton Traders
We're pleased to hear you're happy with the quality and pricing of our shirts, and the choice of colours. We sincerely apologise for the delay in your delivery and understand your frustration with the courier service. We're always working to improve our delivery experience.
Great service great product great price
17 August 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with our service, product, and pricing. Thank you for your wonderful feedback, it's very much appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.