I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more
Company replied
Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more
Company replied
I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more
Company replied
Company details
- #321 of 589 best companies in Clothing Shop
- #198 of 280 best companies in Fashion accessories shop
- #150 of 236 best companies in Men's clothes shop
- #115 of 217 best companies in Shoe shop
- #130 of 254 best companies in Ladies' clothes shop
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214k reviews
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The site was easy to negotiate
The site was easy to negotiate, as was the ordering. The communications were really efficient & my order arrived within days whucy was terrific .
15 August 2026
Items as described and good value.Paid…
Items as described and good value.Paid for Sunday delivery items arrived on Monday
15 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Brilliant product at a great price love…
Brilliant product at a great price love Cotton Traders.
13 August 2026
Reply from Cotton Traders
We are so pleased to hear that you love our brilliant products and great prices. Thank you for your wonderful feedback!
Lovely t shirt ..my husband wore it…
Lovely t shirt ..my husband wore it ..will buy it again
15 August 2026
Reply from Cotton Traders
We're so happy to hear that your husband loved the t-shirt! We appreciate your kind words and look forward to your next purchase.
Good quality rugby shirts
Good quality rugby shirts, one with short sleeves for those warmer autumn days.
Also, women’s cut offs with drawstring waist, but primarily elasticated, so very stylish as well as comfortable, in a lovely light sage colour. Delighted with them.
Well packaged and good on time delivery. Well done!
15 August 2026
Reply from Cotton Traders
We are so pleased to hear that you are delighted with the quality of our rugby shirts and the stylish, comfortable women's cut-offs! It's wonderful that you appreciate the lovely light sage colour and our well-packaged, on-time delivery.
Never seem to have my size in stock (14…
Never seem to have my size in stock (14 and 16). Prices too high!
15 August 2026
Reply from Cotton Traders
We appreciate your feedback regarding our sizing and pricing. We are actively working to expand our inventory and review our pricing structure.
Reply from Cotton Traders
We are so pleased to hear that your husband is very happy with his shirts. Thank you for your wonderful feedback! 😊
Good range of quality items
I am disabled and housebound and live in my nightdresses. I have been buying cotton traders nighties for years as they always offer a good range at affordable prices. They wash well as I have a clean one daily and the materials are always soft on my skin.
15 August 2026
Reply from Cotton Traders
We are so pleased to hear that you have been a loyal customer for years and appreciate our range of nightdresses! It's wonderful to know that you find them soft and that they wash well.
Reply from Cotton Traders
Thank you for your review! We are so pleased to hear that you were happy with both the speed of your delivery and the efficiency of our refund process.
Reply from Cotton Traders
We're so pleased to hear that you found our clothing to be of excellent quality and reasonably priced. Thank you for your wonderful feedback!
Reply from Cotton Traders
We're so pleased to hear that you are happy with both the quick delivery and the good quality of the jacket. Thank you for your positive feedback!
Have been with cotton traders for a…
Have been with cotton traders for a year or more now. Good ordering for whatever you need, I have not been disappointed with all the things I have bought and not had to send anything back. Would highly recommend this company. Thank you.
13 August 2026
Reply from Cotton Traders
We are so pleased to hear that you have been with us for over a year and have consistently had a positive experience. It's wonderful to know that you find our ordering process good and have been happy with all your purchases. Thank you for your high recommendation!
Very Happy
The delivery arrived on time, quality of the product is excellent. When i placed my order it arrived within 2 days overall a very good service and a excellent product. One very happy customer. I would recommend this Company for service and Deliver to anyone.
14 August 2026
Reply from Cotton Traders
We're so pleased to hear that your delivery arrived on time and that you're delighted with the excellent quality of your product. It's wonderful to know you're a very happy customer and would recommend our company for service and delivery.
Reply from Cotton Traders
Thank you for the positive review 👍
I have been buying from them for years…
I have been buying from them for years and always pleased with what I buy ! The quality of the goods is brilliant !
22 June 2026
Reply from Cotton Traders
We're so pleased to hear that you've been a loyal customer for years and are always happy with your purchases! It's wonderful to know that you find the quality of our products brilliant.
Reply from Cotton Traders
We're so pleased to hear that you appreciate our fabulous clothes and great prices. Thank you for your wonderful feedback!
Ordered a jacket online the textd…
Ordered a jacket online the textd Jersey Blazer waited 4 days, and what a shock the jacket is not only badly finished it is only half lined, thats going to look great if I have to take it off.
Thats my first and last purchase at cotton traders what absolute rubbish.
24 August 2026
Unprompted review
My order was not delivered by Evri…
My order was not delivered by Evri despite several unfulfilled rescheduled attempts rearranged by them. All communication ceased after the third date they suggested . Paid for next day delivery. CT offered to resend - no thank you having stayed in on 3 days ! Full refund received. Very disappointing experience. Won’t order online again
14 August 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review.
We are truly sorry to hear about the issues you experienced with your delivery and the subsequent unfulfilled attempts. We understand how frustrating it must have been to wait in on multiple occasions without receiving your order. We regret that your experience was so disappointing, the majority of our parcels are delivered successfully within 3 working days.
We appreciate your feedback.
Delivered quickly and quality good
Delivered really quickly and the quality looks good. Hoping to wear them soon.
14 August 2026
Reply from Cotton Traders
We are so pleased to hear that your order was delivered quickly and that you are happy with the quality of your items. We hope you enjoy wearing them soon!
Reply from Cotton Traders
We're so happy you love the Wide Leg Crop Pull On Jeans in Washed Blue! Your five-star feedback truly brightens our day.
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