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Countax Tractor Spares Reviews 

2,611
•
TrustScore 5 out of 5

4.9

Garden centre
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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and efficient processes, highlighting fast and prompt delivery of items. Many noted that parts arrived quickly, on time, and were well-packaged. Reviewers appreciate the accuracy of products, receiving correct parts as described, and found identifying and ordering parts online easy and straightforward. The company is also commended for its competitive pricing and overall efficient operations. Consumers expressed high satisfaction, noting the company's commitment to helping them find the right parts, ensuring their equipment was back in working order.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

People report positive experiences with product, often highlighting the accurate description and correct... See more

Service

Users describe positive interactions with service, consistently highlighting great and excellent service,... See more

Order

Customers had positive experiences with the ordering process, finding it easy and straightforward to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once the sweeper roller was identified it was very easy to place the order. The following morning received email to say roller available for collection. Three hours later item picked up. Roller fitted... See more

Rated 5 out of 5 stars

Great service. Easy to find correct part on website. Part was in stock. Fast delivery. Part received well packaged. Excellent service all round.

Rated 5 out of 5 stars

Item identification made easy Price reduced (from a year ago) to a reasonable amount. Quick 'ish' delivery at reasonable price and packed adequately.

Rated 5 out of 5 stars

Update The quality of a company can be judged by its customer service The correct part has been shipped And I have modified my review accordingly Well done! I thought I had ordered 2 x 16... See more

Company details

  1. #15 of 189 best companies in Garden centre

Written by the company

Countax Tractor Spares is the UK's largest online genuine spare parts dealer for Countax Tractors. We have a huge range of parts in stock, from belts to blades, cutting decks to grass collectors. Countax Tractor Spares is part of Garden Tractor Spares group. We have been trading for over 20 years and try our hardest to provide great customer service, alongside quality products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,611)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Awesome service

Very helpful on the phone; shipped the product within minutes of the order, arrived the next day. Awesome service.

31 March 2025
Rated 4 out of 5 stars

Genuine part and good service.

It was difficult to find the part at first however it was under the gearbox and clutch section. Price was fine but the addition of the postage put the price up. I was happy with the service and the part is excellent and exactly what I needed. I will definitely order again from you.

17 March 2025

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