The Country Catalogue Reviews 

1,165
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I was looking for something similar to an oodie for Christmas Eve boxes, but for a big family everything was so expensive. Until I found online home shop with oversized blanket hoodies for around £10.... See more

Rated 5 out of 5 stars

Fantastic customer service!!!! Craig is super knowledgeable about all his products and was excellent in helping me make the right choices and sizing. I also had a small problem with the website order... See more

Rated 5 out of 5 stars

Pure cotton shirt lovely against the skin and well cut and made no skimping on material so comfortable in that respect too one feels well dressed so good for self esteem. Twice the price of cheaper v... See more

Rated 4 out of 5 stars

Dealt with online so no personal contact. But everything worked smoothly for delivery within time. Initially very pleased with purchase although now having worn it twice I find that some poppers are... See more

Company details

  1. Outdoor sports shop
  2. also in
  3. Activewear shop
  4. Equestrian Shop
  5. Fishing shop
  6. Hunting and Fishing Shop
  7. Hunting Shop

Written by the company

We proudly represent many leading brands and supply Shooting, Country, Equestrian and Canine Products globally. So, if its a new rug for your horse, a collar for your dog, country boots for you, something lovely for your country home or some of the best country clothing available for all sports then please contact us. Our friendly and knowledgeable team are here to ensure you get the product you want and need and at the most competitive price. We have worked under new management since June 18 and in that time have served 1,000s of satisfied customers. We are proud to remain a small family business based in rural Worcestershire.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

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4.5

All reviews

(1,165)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was very easy to order my Trousers

It was very easy to order my Trousers, delivery was super quick. My husband is very pleased with them. They fit perfect, are comfortable and especially like the vents in the trouser leg to let air in on a warm day.

16 November 2023
Rated 5 out of 5 stars

Excellent

Excellent, a slight hiccup with supply problem at the beginning but quickly and courteously dealt with, no problem. Goods as advertised and well packed.
Will use C Catalogues again

15 November 2023
Rated 3 out of 5 stars

Poor delivery service

Hi
You use dpd for delivery, the parcel had 3 addresses on it, 54 Dalestorth twice and 56 once, I messaged them to leave it in a safe place the shed. The parcel was left at 56 Dalestorth underneath a car. Lily we actually spotted it and took it. The product looks very good.

14 November 2023
Rated 2 out of 5 stars

Had to contact them,to track my order…

Had to contact them,to track my order 8days after ordering it. Can appreciate a family emergency like I was told. Better comes needed.

14 November 2023
The Country Catalogue logo

Reply from The Country Catalogue

We think that when you are aware of a personal issue such as this to them leave a poor review is a reflection on your humanity. Shame on you!

Rated 5 out of 5 stars

Great experience

11th November ordered Brook Taverner tweed jacket and waistcoat arrived today 16 th November could not be more pleased with the way this handled what a fantastic company THE COUNTRY CATALOGUE is the goods
where delivered by DPD the day after I was told by email
that they had been dispatched.I would recommend T.C.T
to every one.

16 November 2023
Unprompted review
Rated 1 out of 5 stars

I returned a faulty shirt months ago…

I returned a faulty shirt within the company’s terms. Dispatched from them on 18th sep which I received on the 20th sep. I sent at least 3 mails over a month period requesting a refund because a replacement was not available with not a single response, if I had received a response from my many emails I would not have had to leave a poor review. Very poor communication 😡😡😡😡
**UPDATE I NEVER RECEIVED A REFUND JUST GOT THREATENED WITH COURT ** . Shirt has been returned 3 times now. I’m within my rights to a refund as I bought it from your company, you have my money not the supplier. IS THIS SOME SORT OF JOKE!! Based on my experience I would not recommend you buy from The country catalogue.

15 September 2023
Unprompted review
The Country Catalogue logo

Reply from The Country Catalogue

The sad thing about Trustpilot is that is allows customers to make up their own story to try and damage well-meaning companies. Some facts around this:- 1) Order placed 15/9 at 1535. 2) Fault reported 23/9 3) Shirt received on 01/10 in a crumpled up mess with no packaging and a request for a new product 4) Supplier has not been able to supply, anyone can check this by visiting the G&J website and as this is a warranty issue it is out of the hands of CC. 5) 15/10 customer changes mind about a replacement despite warranty claim under way and wants a refund! CC will honour the refund despite no response to warranty claim and product being returned outside of our normal terms and conditions. So the false claims about "months ago" are simply untrue!

*** Yet More lies after our clear response and threats from the client. 17 minutes before editing a review we received this "I still have not received a refund or response to any of my emails, I’m very frustrated that the only communication I have received is from a bad trust pilot review I just want my money back asap, if it’s better to keep communicating via trust pilot I can keep leaving bad reviews and updates if you prefer " If this client tries to deal with your business please don't bother! Its a shame that Trustpilot can be abused this way!

*** given new threats made by the customer the product has been returned to them by recorded post.

Rated 5 out of 5 stars

Gumtree Saxon wellington purchase

Very straightforward purchase having checked that my size of Gumtree Saxon wellingtons was in stock. So different to a previous attempt to buy the same boots elsewhere. DPD delivery was also on time and well informed.

9 November 2023

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