I was looking for something similar to an oodie for Christmas Eve boxes, but for a big family everything was so expensive. Until I found online home shop with oversized blanket hoodies for around £10.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic customer service!!!! Craig is super knowledgeable about all his products and was excellent in helping me make the right choices and sizing. I also had a small problem with the website order... See more
Pure cotton shirt lovely against the skin and well cut and made no skimping on material so comfortable in that respect too one feels well dressed so good for self esteem. Twice the price of cheaper v... See more
Dealt with online so no personal contact. But everything worked smoothly for delivery within time. Initially very pleased with purchase although now having worn it twice I find that some poppers are... See more
Company details
- Outdoor sports shop
- also in
- Activewear shop
- Equestrian Shop
- Fishing shop
- Hunting and Fishing Shop
- Hunting Shop
Written by the company
We proudly represent many leading brands and supply Shooting, Country, Equestrian and Canine Products globally. So, if its a new rug for your horse, a collar for your dog, country boots for you, something lovely for your country home or some of the best country clothing available for all sports then please contact us. Our friendly and knowledgeable team are here to ensure you get the product you want and need and at the most competitive price. We have worked under new management since June 18 and in that time have served 1,000s of satisfied customers. We are proud to remain a small family business based in rural Worcestershire.
Contact info
Naunton Farm, Birch Green, WR8 9DL, Severn Stoke, United Kingdom
- 01905 371338
- countrycatalogue@outlook.com
- country-catalogue.co.uk
4.5
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order executed in a very timely manner
6 October 2023
A stunned slug could deliver it faster
A stunned slug could deliver it faster, good product.
5 October 2023
Reply from The Country Catalogue
Order received on Saturday, delivered on Thursday and within the timeline guidance given at time of order. We also don't appreciate the profanity used in the email to the team here.
JRW Very good product at a competitive…
Very good product at a competitive price, delivery could of been quicker,
All in all very pleased
26 September 2023
1st order was super quick 2nd order…
1st order was super quick 2nd order 'got lost', nearly 4 weeks later and 1 phone call and an apology my items arrived. Cant decide whether I'll order again as contained a b'day present that ended up being late.
21 September 2023
Reply from The Country Catalogue
As per your conversation with our MD we admitted to an error and offered sincere apologies. We shipped the very next day and remain sorry for our mistake. We do hope to see you back again one day soon and your discount code will remain valid
Nothing bad to say...
Nothing bad to say, competitively priced, extremely pleased with my products and delivery time was reasonable, will use again I'm sure!
21 September 2023
Super happy
13 September 2023
I can’t really say anything as we have…
I can’t really say anything as we have not received the item
20 September 2023
Reply from The Country Catalogue
You placed your order at 2323hrs on 18th, we despatched the following day by Royal Mail Track24 MZ114294355GB. This is the first we have learned that it hasn't arrived. It would have been far more useful and beneficial to mail us rather than post on Trustpilot as we would have sent another product straight away!
I bought the lavenir coat because my…
I bought the lavenir coat because my husband got one after having it recommended. I am reasonably pleased with it apart from the zip which is v difficult to do up- hope it gets better with use.
Otherwise it’s good.
20 September 2023
Ordered a lead over a month ago still…
Ordered a lead over a month ago still not turned up
21 August 2023
Reply from The Country Catalogue
We are sorry to learn this. We despatched in good faith one day after order receipt and provided tracking number. Royal Mail have completely failed to deliver. The first we have learned of this was your email which was only received 1 hour before this review not giving us chance to respond or action. Our MD has emailed you privately and we await your response.
Great in everything
Great in everything. Fast delivery, etc. Also, once an item is in your basket, and maybe you don't buy immediately, and the total amount of goods left drops to zero, your goods remain allocated to you.
13 September 2023
Excellent service and products will…
Excellent service and products will definitely be ordering again. Thank you for all of your help.
12 September 2023
Exactly as it says on the tin,
11 September 2023
Very happy customer
Good customer service. Very happy with my purchase, delivered quickly. Will recommend this company
11 September 2023
The Jack pike knife was what I needed…
The Jack pike knife was what I needed as an every day utility knife. Fits on my quiver belt when at archery. Good quality and I like the engraving on the wooden side plates.
7 September 2023
Great shirt, but delivery date an issue.
The price and quality of my shirt was great. Delivery was the let-down as I didn't get a delivery date for 2 weeks. I had to chase via email & phone. A proactive email telling me there were supply chain issues would have stopped me being grumpy.
5 September 2023
Good product, overpriced delivery
I bought a French collar. The product itself is excellent and high quality. What annoyed me a little was I paid £6 delivery for this collar and it was supposed to be sent 24 hour royal mail. If it was dispatched when I was emailed it took 48 hours and even then, I find it difficult to believe that it costs £6!
**Added after The Country Catalogue replied**
It is not my role to research delivery options for your clients. I am aware of delivery costs and in my experience the option that you chose was expensive and not delivered within the 24 hour time period. Given your response I will not purchase anything further from you and I would advise others to shop elsewhere.
3 September 2023
Reply from The Country Catalogue
We are absolutely dumfounded by your comments! You placed an order on SUNDAY 3/9 at 2122hrs. We despatched on MONDAY at 1313hrs. We used a TRACK24 Service with Royal Mail. You have pictures and proof of delivery showing the same. So why are you annoyed at a turn around of less than 15 hours? Unfortunately Royal Mail didn't deliver until 6/9 at 1106hrs, they sometimes can't fulfil a Track24 service to parts of Scotland but to criticise us for that is wrong! Further, so is your comment about postage cost. We pay £4.50 + VAT (£5.40), we then need to add cost of packaging and labour. We should charge over £7. If you can find a lower price please do let us know as we would love to be able to charge less!
In closing please do read our delivery policy https://www.country-catalogue.co.uk/delivery-returns. You will see it clearly says we aim to deliver within 5 working days!
After response.
That is your prerogative but we delivered as promised and far quicker than our policy. Your response to lower your review is incredulous. Likewise, we would advise anyone not to accept orders from you (this was £14 in total) given this behaviour not aimed at being constructive but at being destructive. We don't want or need you to research for us but perhaps making sweeping remarks isn't wise without knowing or appreciating or trying to understand the facts!
Reply from The Country Catalogue
Thank you very much
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.