Country Hardwood Reviews 39

Wow! These windows are a work of art! So chuffed with the result and great comms with the team overall. And a really competitive price too!

Fantastic customer service!
Very helpful with replacing a gasket on our beautiful kitchen bifolds purchased 15 years ago .Couldn’t recommend them highly enough.

The orangery roof was delivered exactly when it was scheduled for back in 2012. Installation was straight forward, communication from Mark at County Hardwood was spot on.
Fourteen years later the roof is just fine, so I’m happy to recommend them to anyone interested in quality and no fuss.

Every aspect of the service from initial quotation to design, manufacture quality of the product and after care have been fantastic.
Quality of the windows/doors for large barn conversion were first class. I would highly recommend, and have already done so.
Dave
Castle Building Contractors

Supplied a timber Orangerie to replace our ageing UVPC conservatory. Very impressed by their product which is a stylish high quality upgrade for us and has been much admired. We visited the factory and had an informative tour prior to purchase. We received excellent customer service in meeting our required design specification and very helpful after sales in handling a request.

I would really recommend Country Hardwood. The service is great, as is the after service.
The windows and doors are great quality and a good price.
Mark is very helpful.

Countryhardwood's workmanship and professionalism was brilliant, they provided outstanding service from start to finish and we love the end results.

We recently ordered windows from Country Hardwood and had a great experience throughout. The team kept us well informed, everything went smoothly, and the windows are exactly what we wanted. Would definitely recommend.

We purchased our doors and windows
From Country Hardwood some years ago and wanted to replace our door seal. Mark and the team were quick to help source and send out the necessary parts we needed. Great communication from the team and quality products.

The entire process end to end with Country Hardwood was excellent. I live in a listed building and it was therefore imperative the new wooden windows conformed. The products arrived and were fitted by a local fitter who was equally complimentary on the craftmanship and finish. The finished result is excellent. Even the little touches of providing the technical drawings, spare seals and spare paint in the box are reflective of the overall rounded service you get. Well done and thank you very much.

We used Country Hardwood via our builders for the windows and French doors for our home.
They turned around a large number of windows quickly and without any compromise on quality.
Would 100% recommend!

Thank you so much to Mark and the team at Country Hardwood. They were incredibly helpful and went above and beyond to ensure everything was done right. They were responsive, detail-oriented, and easy to work with. I really appreciated their professionalism and follow-through. Would definitely work with them again.

Mark and the team at Country Hardwood could not have done any more to help us design the new windows. We needed a number of iterations of the design and CH showed great patience throughout.
The workmanship seems to be of a very high quality and we are extremely pleased with the finished product.
We can wholeheartedly recommend Country Hardwood.

Am writing a review 11 years after we bought two sets of bifold doors (4 panel and a 3 panel) as I needed a little touch up stain for the bottom corner of one of the panes.
During the past 10 years these doors have stood the test of time and still look fabulous.
After 9 years, one of the panes developed a misty area - Country Hardwood sorted a replacement pane without any quibble and very swiftly.
This time, Mark again was quick to arrange a small pot of stain so we are very grateful that customer service continues well after the guarantee period.
Thank you to Mark and his team.

Great product, Mark and team easy to communicate with - very happy with our windows, any small issues dealt with amicably and sensibly.
Timelines met and very helpful with any design tweak advice.

I experienced first class service from Mark and his team. My project was for a stone built barn/annexe building for which Country Hardwood provided a French Doors set and window, both requiring bespoke solutions and sizing. I received attentive, responsive, and prompt service from initial contact with the company right through to completion. The delivery arrived on-schedule, and the products themselves are robust, and excellently made and finished… Many thanks indeed. Would highly recommend.

Outstanding knowledge, attention to detail and what we wanted our bespoke 3-bifold french windows to look like. Mark and the team worked with us on sizings and deliveries to ensure our build was not delayed. Amazing end product

Contacted Country Hardwood about windows that they had supplied to the previous owner (10+ years ago). Needed to replace some of the rubber seals and find out the exact colour. Mark and team could not be more helpful (visited them on-site) and supplied some replacement seals and even went through the original drawings with me to find the colour. Overall great customer service and I wasn't even the original customer.

We’ve used Country Hardwood for three house conversions and have been incredibly pleased with
the quality of the workmanship.
The windows have all fitted well even though they all had to be specially made to fit existing openings.
I thoroughly recommend Country Hardwoods for any
bespoke windows and doors.
Alan Williams, Ducksworth Developments Limited

Very helpful prompt responses to my queries and a very good service. Knowledgeable staff. Good quality products.