TABASCO.com Reviews 18

TrustScore 3.5 out of 5

3.7

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Company details

  1. Grocery Store
  2. Food Manufacturer
  3. Food products supplier
  4. Gourmet Grocery Shop
  5. Spice Shop

Information provided by various external sources

Buy all flavors & all sizes of TABASCO® Sauces online at the TABASCO Country Store® – including gallon jugs! Other top sellers: minis, ties, golf shirts, gourmet foods, kitchen ware & 7-spice chili recipe.


Contact info

3.7

Average

TrustScore 3.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

My initial order was incorrect

My initial order was incorrect. Customer service sent the correct items to me super fast at no additional charge. They were courteous and very nice. I highly recommend their site for a fantastic their Customer service and products.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Good job!

Good job!
I ordered an item that I couldn't find anymore in my country. The price was honest, and I received the product quite fast in a well packed box.
Had some questions and they answered fast.
Recommended!

6 October 2022
Unprompted review
Rated 2 out of 5 stars

Communication catastrophe

I've made my order at December, 6 and got confirmation letter: "After your order is processed, in stock items are normally shipped within 1-2 business days". I waited for a week - no answer. Sent them a letter, then a second one. No answer. After second week of standing-by I wrote in merchandise address. No answer again. While making order I wondered if my parcel would arrive in time for Christmas Day. And now I even don't know what to believe and expect...

20 December 2017
Unprompted review
Rated 5 out of 5 stars

Nice service

Ordered some items from abroad, and recieved them really fast in a well packed box.
Had some questions about the delivery and they were answered fast and the whole thing went through without any problems.

Good job :)

11 November 2013
Unprompted review
Rated 2 out of 5 stars

Poor customer service

My E-mail to Tabasco:
Several years ago I purchased, among other things, a kitchen sink stopper, stainless steel, with the red Tabasco pepper as a handle. I cannot find that product anywhere, including your Country Store (where I purchased it originally). My husband broke the pepper off and I am so sad. Please tell me if you still carry that item. It's for the kitchen sink, it's a stainless steel basket with tiny spoons as drainage holes and a stem with a bright redTabasco pepper for a handle. Help PLEASE
Their Answer:
Hello,
Thank you for your email. We no longer carry that particular item, nor do we have a similar one.
My Reply back to them:
well now, Tabasco folks, Jill, Sheila, etc. that reply was certainly short and to the point--very customer oriented--I am a long-standing fan of Tabasco and have been an advocate of your products to friends and family. I realize I'm just ONE little old customer but, in today's economy, even one can be either a friend or foe and impact a business. Shame on your sorry excuse of what you call Customer Service
No answer, no sorry, no nothing--Experience: Worthless, will never buy anything from them again.

11 December 2010
Unprompted review
Show reviews in all languages. (18 reviews)

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