Countrywidehomesurveys Reviews 

I have moved into the property and saw the an area of water marks on the ceiling in the living room which has a diameter of approx. 20cm. This was not mentioned anywhere in the surveyor report. I recently traced back the water leaking repairs carried out in this property and it showed that the seller reported a water leaking of the roof around that area just one month before I first had a viewing (the repair was never carried out and got cancelled on the day of exchange of contract - and I did not have this knowledge until now). I sent in the surveyor (whom I thought I could rely on) to check the property conditions in detail two months back then after the offer was made; however he has not been able to detect this water leak despite that he claimed to have used different meters to measure the walls. Surveyor’s name is Ian R Wilson, and his RICS number
RICS0092979.

Good : Level 2 homebuyer survey completed really quickly. got it discounted as I was getting a Nationwide mortgage.

Bad: Specifically came back 'no repairs necessary on roof'. Skip forward to me moving into the property and the ceiling has been leaking from... the roof that needs a full repair. Roof surveyor asked 'Didn't this come up in the survey??' - clearly it's not like it magically happened 2 days prior to me getting the keys and moving in. Countrywide has essentially cost me £8000. Look forward to seeing what else they missed on the survey, best sell a kidney now in prep.

I genuinely don't have the time to write many reviews, but the experience today has frustrated me so much, I really felt the need, in the effort to help others.

I submitted a form last night saying that I would like a Full Structural Survey on my new purchase.

I received an automated email kick back, no problem, and someone will be in touch. No problem, all good.

During a client call this morning that I was on (it was 10am-11am) I received 5 phone calls from Countrywide! 5, in the space of one hour!!

09:58, 10:09, 10:13, 10:54, 10:56 each with a 27 second auto generated response of "we've been trying to contact you, yadda yadda"

In addition to that, I had 6 text messages! Spam at the next level, blocked, will never entertain ever again.

If this is the experience BEFORE I receive a quote, I have zero interest in doing business. Avoid like the plague.

And sure, if you wish to counter my version of events, go ahead, I have the screen grabs and call records, so you're not wiggling on this one.

Very poor company. They Broke a gas meter housing door during their survey and won’t attempt to have it repaired. I have to do all the running around to get it repaired. At my cost.