Countycourtclaims Reviews 4

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Watch supporting staff

I recently had 3 hearings at Northampton County and Crown Court with 3 Judges, and I wanted to share my experience. While the building is modern and well-maintained, the process was overwhelming and stressful.

I am really happy to recognize, I experienced the same feelings as one of reviewer.

The small claims system needs improvement. I felt like a small boat adrift in a stormy sea, struggling to navigate complex procedures and unresponsive officials.

However, one bright spot was Judge Pickup. He took the time to explain the situation clearly, helping me understand the failure of Small court, not Judges. His approach was compassionate and informative, making a difficult experience slightly more manageable.

A big thank you to Judge Pickup for his kindness and clarity. His explanation helped me understand that we were simply at "different" hearings, and that's okay for now.

To improve the small claims system:
- Provide clearer guidance and support for litigants in person.
- Ensure timely and responsive communication.
- Consider the impact of court processes on vulnerable individuals.
- Watch your staff.

Overall, my experience was mixed, but Judge Pickup's professionalism made a positive difference.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Bromley county court are a corrupt

Bromley county court are a corrupt, dysfunctional inauspicious regime that has no idea of justice and how to achieve it. I have waited 5 years to have my claim heard after ZZPS withdrew their claim against me but filed to defend my counterclaim. The court decided to have it decided by CVP. virtual. After trying to log in to this farce I spent 10 minutes at 1000,used most of my credit then was told the host judge would be on line at 1200. Again I used most of my bundle waiting for the host to log in but nothing materialised. it was also mentioned that I would need 2 phones or a phone and a laptop. It was also said that the judge may not have all the papers pertaining to the case. This whole episode is a pernicious attemt to rob me of justice and they should be ashamed of themselves. This country is a shiny apple with a rotten core. I hope nobody has to go through what Iv'e been through to get justice.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

County Court of Northampton - Incompetent and Corrupt

Not fit for purpose, grossly incompetent, and in my firm belief, corrupt.

How can someone admit to lying multiple times, contempt and fraudulent misrepresentation in front of Judge Glassbrook and the judge let's them off, when DJ Pickup previously ordered him to pay 14,300?
Judge Glassbrook failed and forgot to swear a witness in under oath and had to apologise an hour after the witness had left.

Judge Glassbrook allowed the defendant to dictate his own punishment.

Judge Glassbrook advised that I should of ignored the advice of the police in changing my locks after the threat of criminal damage by the defendant and him taking my front door key, and he advised I should of asked for my key back - blatant victim blaming - would he have said this to a woman or a member of his family?

Judge Glassbrook made errors with regards to contact law and section 49 of the consumer rights act regarding reasonable care and skill. According to Judge Glassbrook, its acceptable for a kitchen fitter to admit in court to:

- Substandard quality of works that the fitter said in court that he wouldn't accept in his own house

- Not following the design/plan

- online fraudulent misrepresentation

- breaching building and electrical regs as confirmed by the principal building control officer and niceic

- contempt of court via statement submission and in the face of the court

- breaching 6 court orders

- submitting false statements signed with a statement of truth

- ignoring x8 early offers of mediation prior to the N180 and first hearing

- breaching and failing to adhere to the pre action protocol and overriding objective of the civil procedure rule

- Judge Pickup conf in the transcript of the incompetent staff by commenting on several occasions about the cup frequently not meeting the lips with regards to paperwork and comms not being passed to them by the Civil Team headed by Angela Knights, Ian Burnham and Adrian Palmer.

- He also took a swipe at DJ Bridson for allotting a timeslot for the first hearing that in his words was 'wholly inadequate

-judge pickups order from 06 July 2023 was not typed or sent until 28 July. CPR 40.11 states judgement awards should be paid within 14 days. Stacey Baverstock conf and apologised by email for the delay due to a backlog. This backlog denied me the opportunity to enforce the order after 14 days as it hadn't been typed or sent for 22 days. When received it also contained errors meaning it had to be redone.

- for contrast the defendants solicitor placed a last minute appeal on 27 July 2023, but the so called backlog seemed to disappear as it was received, read, considered, typed up and sent out from the court in 48hrs!!
It's my belief that the court held the judgement order back purposely to enable the defendant time to submit an appeal.

-The civil team also sent the wrong transcript to the wrong transcription company X3 times potentially breaching data protection and ico

-The civil team advised me to complete an incorrect form and the refund was then delayed due to, quote from email from Ian Burnham, the staff at the court not knowing how to issue one!!!

- Angela Knights has lied to my face in front of a witness when claiming that she had read an email before the date of the read receipt I had.

Angela Knights, Adrian Palmer conf that the court failed to adhere to the N180 which stated in bold print the parties details would be sent to the HMCTS mediation service. A call to the mediation service (recorded) proves this.

After 4 emails over 6 months the court finally advised it wasn't appropriate to ask if the judges had any personal or professional relationships with the defendants legal firm or if said firm had any influence at the court, causing bias to the case.

Phone is never answered, staff have lied to cover up their multiple failures and errors, evidence to back this all up currently at parliamentary ombudsman.

This needs to be fully exposed and justice be properly served upon those at fault! (cowboy kitchen fitter and his crooked solicitor, the civil team and Judges at this court)

25 January 2024
Unprompted review
Rated 1 out of 5 stars

Unfit for purpose

Unfit for purpose. You pay court fees - they do nothing.

Almost a year ago I obtained a successful County Court Judgement against a corrupt London Council ( claim ref 22yj242)

The defendant failed to pay and I cannot instruct debt collectors because the sum is under £600.

So I had to pay more court fees (around £200 to date) and I hear nothing more.

Chased the court manager twice - no response.

Be warned: do not pursue a claim, even if you are in the right, because you will not get justice and will just be left out of pocket.

2 June 2022
Unprompted review

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