I made an order on 12/09/23. As of 12/19/2023 the order was still in processing all through it had cleared my bank a couple days prior. I cancelled my order on 12/19/2023 because I had purchased 2 hoo... See more
Company replied
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See what reviewers are saying
HORRIBLE!! I HAVE BEEN WAITING ON MY SHIPMENT SINCE 12/31/23!! I RECEIVED A PRE-SHIPMENT FROM USPS ON 1/2/24! THE MERCH HASN'T MOVED!! I HAVE SENT COUNTLESS EMAILS... ALL THEY KEEP SAYING IS AN APOLOG... See more
Company replied
Color of the hoodies is true to the pictures. Problems is that the print is considerably paler than pictures. In my case my royal blue hoodie is beautiful rich color but because print is paler than I... See more
The hoodies are so soft. Customer service is also quick to respond. Update: I ordered a pair of hoodies but they gave me the wrong hoodies. I asked for a replacement and got a quick response to r... See more
Company details
Contact info
13217 Jamboree Rd #227, 92782, California, United States
- support@couplesapparel.com
- couplesapparel.com
Placed order in February 8 and was sent…
Placed order in February 8 and was sent shipping information on February 10- package hasn't moved and no response from them at all. Extremely disappointed.
20 February 2022
Unprompted review
Not worth it
Not worth it, hoodie is cheap and overpriced, sizes aren't right and sticking isn't in the right place
31 December 2021
I still haven’t received my order
I made an order around 1 to 2 weeks ago and still haven’t gotten my order. When I checked Shopify it said that they were still waiting on my order to arrive
26 December 2021
I have yet to receive my order 🙁
22 December 2021
Reply from Couples Apparel
Hi Samantha, your order is in transit and will deliver in 3 days. Sorry for the delay due to unforeseen events. Thanks
Hoodies are so soft but wrong
The hoodies are so soft. Customer service is also quick to respond.
Update: I ordered a pair of hoodies but they gave me the wrong hoodies. I asked for a replacement and got a quick response to resolve it, however it has been about 3 weeks now since I asked for a replacement and nothing has arrived yet.
Update: They refunded me partially and sent me the correct ones however, it was too late for the purpose because my long distance boyfriend already left.
16 December 2021
Products were received timely and were…
Products were received timely and were exactly what I ordered
13 December 2021
Very helpful when there was a problem…
Very helpful when there was a problem with the order. Worked with me to make things right. Product is good quality and is just as appears/described on the site.
8 December 2021
Ordering was easy
Ordering was easy, but we ordered our hoodies on November 4, 2021 and they still haven't shipped or arrived.
11 November 2021
The 2 hoodies I ordered came out great…
The 2 hoodies I ordered came out great love them both got a wifey and a hubby hoodie.
27 October 2021
Love the hoodies I bought for my…
Love the hoodies I bought for my boyfriend and I. They are good quality and super warm! Thank you!
14 October 2021
Me and my Husband love our Shirts.
7 October 2021
Absolutely beautiful and arrive on time.
24 September 2021
Saturation of color perfect, print paler than anticipated.
Color of the hoodies is true to the pictures. Problems is that the print is considerably paler than pictures. In my case my royal blue hoodie is beautiful rich color but because print is paler than I anticipated contrast between two is unsatisfactory for me. Somebody might be ok with that or could work with different colors. I know there is warning about final product not being completely the same but even with that the print is still too pale.
15 September 2021
Received order
Received order. Not what I asked for and they did not customize my order at all even though I specifically asked for it customized.
5 July 2021
They came pretty fast and had our sizes
22 May 2021
Just as pictured
They came out soo cute. My sister and brother-in-law are going to love their new socks lol
14 May 2021
The quality of these shirts were…horrendous
The quality of these shirts were horrendous!!!i the color was not bright red . Cheaply made! I will not shop here again. A waste of 30 bucks!!
9 May 2021
The font is blurry & smeared.
The font is blurry & smeared.. very disappointing!!! Definitely expected better
12 April 2021
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