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Rated 2 out of 5 stars

I used to have such a great experience with Siobhan. She was truly amazing and helped provide so much value. But recently I've been getting zero response. I paid for a meeting and for her time to make... See more

Company replied

Rated 5 out of 5 stars

A one-hour review of our new website on the Teachable platform with Siobhan from CourseUp was worth every penny. She was able to answer all my questions and problem solve. She also provided a number o... See more

Rated 5 out of 5 stars

Siobhan helped me understand the ins and outs of Teachable, in terms of getting my first course set up and organized. I know people say Teachable is easy, but I was finding it difficult to distinguis... See more

Rated 5 out of 5 stars

After we struggled for hours to get our school set up properly, we discovered that expert help was available at a very reasonable fee. Siobhan identified the issues immediately and provided clear inst... See more

Company details

  1. Business-to-Business service

Written by the company

We're Teachable Experts who help course creators master their tech.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

38 reviews

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Replied to 100% of negative reviews

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Rated 2 out of 5 stars

Used to be great. Sad ending to a business relationship

I used to have such a great experience with Siobhan. She was truly amazing and helped provide so much value. But recently I've been getting zero response. I paid for a meeting and for her time to make some changes to some of my kit automations as agreed. I had an email in November asking to bear with her and that they were being done and I've heard nothing since after sending a further 4 emails. So sad as she was amazing but I'm guessing maybe she doesn't have time for some of her clients at the moment. If you manage to get her she is amazing. But if she doesn't respond it leaves you in an awkward position like I am now. I have made a claim to my credit card to try and get my money back. Fingers crossed.

15 December 2025
Unprompted review
CourseUp logo

Reply from CourseUp

Hi Dan. Also sent you an email, but to clarify here – while our available hours have reduced significantly in the last few months and communication could have been better while we struggle with a backlog and some personal circumstances, you've not been billed for work not done. Our work for you has been invoiced in arrears, for time already spent on your business in the prior month. Making a claim on your credit card would be requesting money back for work that has already been completed and is currently benefitting your business. I understand your frustration at our lack of availability, but all work you’ve paid for has been completed – I believe you’ve misunderstood previous invoices and we’ve now clarified by email that actually there’s been work done and concessions made that haven’t been billed for, and we’re happy to write that off and leave it there. Again to be clear: the claim that you’ve paid for time or work that hasn’t been completed is false and a serious claim to make publicly about a business, regardless of your frustration around communication or recent availability.

Rated 5 out of 5 stars

I wish I could give Siobhan 6 stars

I wish I could give Siobhan 6 stars. The course was up within a week of handing over the materials. So much care was taken to make everything look slick and appealing. I could not imagine anyone else doing as good a job. Extremely good value for money too!

18 March 2025
Rated 5 out of 5 stars

Can't recommend enough!

The pro that I worked with made Teachable feel less overwhelming, easier to navigate, and like I could do things on my own. She was patient, kind, funny, and helped me more in a 90-minute session than I could have hoped for!

30 January 2025
Rated 5 out of 5 stars

Great Experience

I was so close to publishing my course but had about 5 or 6 sticky points that I could not resolve myself and felt stuck (and frustrated). The session with Siobhan started on time (but I had some Zoom issues on my side). I got all of my current questions answered and processes explained so they made sense, and I was able to bank the unused 45 minutes for a future session. Win-Win-Win. I would use you again in a flash as soon as I felt stuck. I was up against a brick wall, and reading (and re-reading) the printed instructions just didn't work. Siobhan carefully knocked down the wall so I could move forward with publishing my course. Scheduling a session, the cost for the session, and being able to have someone respond directly to my issues were invaluable. No more sitting with an issue unresolved and frustrated because I cannot understand or fix it.

24 October 2024
Rated 5 out of 5 stars

Such a relief!

After we struggled for hours to get our school set up properly, we discovered that expert help was available at a very reasonable fee. Siobhan identified the issues immediately and provided clear instructions for how to resolve them, enabling us to launch our school immediately. Our only regret is not engaging you earlier!

18 September 2024
Rated 5 out of 5 stars

We are so happy that we worked with…

We are so happy that we worked with CourseUp to help us with creating our Teachable course. We loved working with Siobhán! Everything we needed was very efficiently explained to us. Our course looks amazing and professional. We are confident with our choice to have worked with Siobhan and CourseUp. Thanks

22 March 2024
Rated 5 out of 5 stars

Totally worth it!

Siobhan was very helpful, she solved my troubles right away, I had been worried not to have enough time but we actually had time to go through some extra stuff.

18 March 2024
Rated 5 out of 5 stars

Awesome

Awesome! Friendly attitude. Knowledgeable representative, reliable service. I learned so much valuable information along the way. Thank you!

1 September 2023
Rated 5 out of 5 stars

It was the best tech help experience I…

It was the best tech help experience I have ever had. Sjibon was extremely helpful, efficient, and resolved every single problem I had in one hour. She was polite, pleasant, and knowledgeable. I wished I would have called sooner, but glad to get the help when I needed if most.

12 May 2023
Rated 5 out of 5 stars

Siobhán was extremely helpful

Siobhán was extremely helpful. Our conversation was clear and concise and she gave me the exact information I needed. I just a few minutes she helped me understand something I had been struggling to figure out on my own for weeks.

3 May 2023

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