I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more
Company replied
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Review summary
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Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more
Company replied
I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more
Company replied
Hi I spoke to Dexter and they were super helpful along with patient when helping me solve my issue. I appreciated it a lot and they had good customer service along with clear communication. Thank you... See more
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Company details
Information provided by various external sources
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contact info
02199, Boston, United States
- courtcasefinder.com
4.2
Great
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Customer Service
Great, awesome customer service, helpful, reliable, trustworthy.
8 February 2026
Reply from Courtcasefinder
Hello Ywar,
Thank you very much for taking the time to leave us a 5-star review. We sincerely appreciate your kind feedback regarding our customer service. Providing helpful, reliable, and trustworthy support to our customers is always our priority, and we are pleased to hear that your experience reflected this.
Thank you for choosing us. We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I’m surprised how quickly and…
I’m surprised how quickly and efficiently my problem was solved! Only took a couple minutes…thanks!
7 February 2026
Reply from Courtcasefinder
Hi Susan,
Thank you for your feedback. We're happy you're pleased with the prompt assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The customer service rep was really…
The customer service rep was really nice when I had a problem and didn’t get my stuff sent. Thank you.
4 February 2026
Reply from Courtcasefinder
Hi Martha,
Thank you for sharing your experience with the community and us. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Michelle,
Thank you very much for taking the time to leave us a 5-star review. We’re delighted to hear that our agent was helpful and professional, and your kind feedback is truly appreciated.
If you require any further assistance, please do not hesitate to contact us — we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi Katie,
Thank you for taking the time to share your feedback and for the 5-star rating. We truly appreciate your support. If you need any further assistance, please feel free to contact us.
Sincerely,
Meliza
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Refund
I accidentally forgot to cancel my substitution and I didn’t even use it and still was not offered a refund.
31 January 2026
Reply from Courtcasefinder
Hello Kaila,
Thank you for taking the time to leave your review. We’re sorry to hear about your experience and understand your concerns regarding the refund.
Please note that your account has already been cancelled by one of our support agents to prevent any future renewals. As outlined in our terms and conditions, substitutions renew automatically unless cancelled prior to the renewal date; therefore, a refund could not be issued in this case.
We appreciate your feedback and will take it into consideration as we continue to improve how clearly we communicate our subscription and cancellation process. Should you have any further questions, please do not hesitate to contact our customer support team.
Thank you for your feedback. We value all comments as they help us enhance the experience for our customers.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Michael,
Thank you for taking the time to leave us a 5-star review. We’re pleased to hear that you found our service easy to use and that our team was easy to communicate with. Providing clear, professional, and approachable support is very important to us, and we truly appreciate your feedback.
Thank you for choosing our service.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Listened and promptly took care of my…
Listened and promptly took care of my request to confirm cancellation and send confirmation of action.
28 January 2026
Reply from Courtcasefinder
Hello Gloria,
Thank you very much for your 5-star review and for taking the time to share your experience. We’re pleased to hear that your request was listened to and handled promptly, and that the cancellation and confirmation were completed to your satisfaction.
Providing clear and efficient support is very important to us, and we truly appreciate your feedback.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
GENUINE HELPFUL EXPLAINATIONS
SHE WAS VERY HELPFUL EXPLAINING ALL ASPECTS OF THIS SITE AND ANSWERING MY QUESTIONS.
28 January 2026
Reply from Courtcasefinder
Hello, Elise!
We appreciate the time you took to leave us a 5-star rating! We're so happy to hear that our agent was able to assist you. We hope that you can also share your experience with others and recommend our site. Have a great day!
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Hellen,
Thank you for taking the time to leave us a 5-star review. We sincerely appreciate your positive feedback. We are pleased to learn that Ann provided you with courteous and professional assistance. Your comments will be shared with her and the rest of our team.
Should you require any further assistance or have additional questions, please do not hesitate to contact us. We remain at your disposal and are happy to assist.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Thank you for your help
26 January 2026
Reply from Courtcasefinder
Hi Aurora,
We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very quick and easy
Just gave a quick call and had my issue resolved in minutes, good job!
25 January 2026
Reply from Courtcasefinder
Hello Cody,
Thank you for your 5-star review. We are pleased to hear that your issue was resolved quickly and efficiently, and that our team was able to assist you within minutes. Your kind feedback is greatly appreciated and will be shared with our team.
We look forward to assisting you again should you need any further support.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Nancy,
Thank you very much for your 5-star review. We are delighted to hear that our team was attentive and provided you with helpful search options. Your feedback is truly appreciated and motivates us to continue delivering high-quality service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Awesome and friendly customer service…
Awesome and friendly customer service representative. Was able to resolve my problem with a one call resolution. Took my concern and was able to solve it.
21 January 2026
Reply from Courtcasefinder
Hi Clarence,
Thank you for this excellent review. We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Check your Website before charging for…
Check your Website before charging for a subscription that your customers cancelled?
19 January 2026
Reply from Courtcasefinder
Hi Stephanie,
I appreciate your review and I'm sorry for the confusion. At the time of enrollment, you have agreed to our billing policy, which indicated after the seven-day trial is completed, additional billing would follow on a monthly basis. A confirmation email was sent detailing the same. This information can also be found in our Terms of Service, https://courtcasefinder.com/terms.
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Thank you, Dexter!
I was very lucky to have wonderful "Dexter" assist me today. He has a such a delightful personality and was very professional helping me with my request today. Dexter is well-trained, efficient, and a very effective listener. Best customer service I have received in a while. Thank you!
19 January 2026
Reply from Courtcasefinder
Hi Cecilia,
Wow, this is such a lovely review! Thank you so much for taking the time to let us know how happy you were with how Dexter assisted you. We'll be sure to let him know about your feedback; this will definitely make his day. Have a great one!
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hi, BA! Thank you for your wonderful feedback! Glad to know your issues were resolved. We'll forward your feedback to the agent who helped you out. Have a great day!
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Maureen,
Thank you for taking the time to leave us a 5-star review. We are pleased to hear that our assistant was courteous, polite, and knowledgeable. Your feedback is greatly appreciated.
Should you require any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Reply from Courtcasefinder
Hello Jill,
Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you experienced excellent customer service.
Your feedback is greatly appreciated and motivates us to continue delivering a high standard of service. Should you require any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
She was very easy to talk to
She was very easy to talk to, very knowledgeable, wonderful phone manners.
12 January 2026
Reply from Courtcasefinder
Hello Sandra,
Thank you for your kind feedback. We’re pleased to hear that our representative was knowledgeable, easy to speak with, and demonstrated excellent phone etiquette. We appreciate you taking the time to share your experience.
Best,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
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